Director, Student Academic Success

Salary/Position Classification

• $86,400+ dependent on experience,
  annual, Exempt
• 40 hours per
  week
• This position will work onsite the Grand Forks, ND campus.

Purpose of Position

The
Director of Student Academic Success leads a dynamic,
student-centered unit, working closely with partners across academic and student
affairs to support student achievement. This role sets the
vision for advising practices, staff training, and professional development,
while championing innovative initiatives that enhance the
student experience at UND.

As a senior leader within Student Academic
Success & Career Engagement, the Director oversees a broad
portfolio that includes academic advising, advising leadership, new student
advising and registration, academic and career exploration, and
transfer advising and onboarding. The position also partners closely with
the Vice Provost for Undergraduate Studies and Student Success to
advance institutional priorities.

The Director is responsible for
shaping a forward-thinking vision for the unit by guiding
professional staff, using data to inform decisions, and assessing the
effectiveness of programs and initiatives. With a strong focus on
student persistence and graduation, this role builds meaningful
relationships with students, faculty, and staff, serving as a trusted
resource and leader in fostering academic success and career
readiness.

Duties &
Responsibilities

65% – Leadership & Oversight

• Provide administrative leadership
  for Student Academic Success areas.
• Direct and support academic advising, including core
  advising.
• Lead first-year
  advising and registration; collaborate with campus partners on new student onboarding.
• Oversee
  transfer advising, registration,
  and CTA processes; support transfer student onboarding.
• Direct Academic and Career Exploration
  initiatives.
• Lead and
  coordinate programming across the SASCE unit.
• Oversee retention software initiatives.
• Supervise, mentor, and evaluate
  professional staff.
• Promote staff professional development aligned with best practices and student
  needs.

25% – Strategic Support & Collaboration

• Support the Vice Provost for Undergraduate Studies
  and Student Success.
• Assist in leading campus-wide academic advising initiatives.
• Contribute to career readiness
  efforts.
• Support assessment of unit goals related to student retention.
• Collaborate on student persistence and retention
  initiatives.
• Provide guidance on first-year and transfer student transitions.
• Assist with oversight of budgets within
  SASCE and related areas.

10% – Professional Development & Service

• Complete special projects as
  assigned.
• Serve on committees, task forces, and working groups.
• Engage in ongoing
  professional development (conferences,
  organizations, etc.).

Required
Competencies

• Professionalism: Demonstrates accountability,
  sound
  judgment, and high-quality work.
• Communication: Communicates clearly and effectively across
  multiple formats.
• Leadership/Initiative: Proactively identifies issues and implements
  solutions.
• Collegiality: Fosters collaboration, respect, and
  shared responsibility.
• Service to Students: Provides responsive, empathetic support and contributes to student success
  through
  both direct and indirect efforts.

Minimum Requirements

• Master’s Degree
• 3 years’
  experience in higher education academic or student support roles
• 3 years’ experience
  supervising professional staff
• Successful completion of a Criminal History Background Check

In compliance with
federal law, all persons hired will be
required to verify identity and eligibility to work in the US and to complete the required employment
eligibility verification form upon
hire. This position does not support visa sponsorship for continued
employment.

Preferred Qualifications

• 5 years’
  experience in higher education academic or student support roles
• 5 years with progressively increasing
  supervisory experience
• Experience in developing and executing student retention initiatives
• Experience in academic
  advising theories and
  practice
• Experience in leading office operations/budget/personnel issues

To
Apply

Please submit a cover letter, resume and three professional references.

Please note, all employment postings close at 11:55pm CST.

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