Engineer, Senior Systems

Engineer, Senior Systems

Austin Community College

Job Posting Closing Times: Job postings are
removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.

Austin
Community College employees are required to maintain a domicile in the State of Texas while working for the college and throughout the
duration of employment. – AR 4.0300.01

If you are a current Austin Community College employee, please click this link to apply through your Workday
account.

Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000
credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We
promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher
education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college
committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative
  teaching
• Is attracted by the college’s mission to promote equitable access to educational opportunities
• Cares about student
  success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income
  students, and students from underserved communities.
• Focused on student academic achievement and postgraduate
  outcomes
• Welcomes difference and models respectful interaction with others
• Engages with the community both within and
  outside of ACC

Job Posting Title:
Engineer, Senior Systems

Job Description Summary:
ACC IT is seeking an
experienced Senior Systems Engineer to support and lead our IAM (Identity and Access Management) technology stack and support IT platforms.
You will play a critical role in ensuring the reliability, scalability, and performance of our infrastructure, which includes on-premise
Windows/Linux servers, virtualization (VMware), and enterprise storage systems and backups. You will focus on improving and supporting
critical identity and access management infrastructure, SSO integrations and ensure these services are available at all times.

You
will design and develop integrated solutions through tools, processes and procedures to facilitate the cost effective delivery of services
or fielding of products. You will perform testing and integration, maintenance and escalated problem resolution of systems, subsystems and
components. You will support application teams in deployments and you will provide leadership in systems engineering projects and
initiatives.

Job Description:

Key Responsibilities

• User Identity Lifecycle: Automate provisioning and
  de-provisioning processes for accounts as employees join, move, or leave the college.
• Access Governance: Implement Role-Based Access
  Control (RBAC) and Attribute-Based Access Control (ABAC) to enforce the “principle of least privilege”.
• System Integration: Connect
  IAM platforms (like Okta, LDAP, or Azure AD) with enterprise applications, databases, and HR systems.
• Privileged Access Management
  (PAM): Secure and monitor administrative accounts that have elevated access to sensitive corporate infrastructure.
• Serve as a
  subject matter expert in two or more of the following: virtual infrastructure, enterprise operating systems, SRE, identity management,
  enterprise storage, backup and disaster recovery, cloud technologies.
• Manage complex projects and resources for system
  implementation, upgrades, migrations, replacements, and renewals.
• Manage and optimize system infrastructure, maintaining 24/7
  reliability for critical services.
• Design, configure, maintain, and optimize IT infrastructure for reliability and
  performance.
• Develop sustainable automation scripts and tools (Ansible, PowerShell, Python/Bash) to eliminate manual tasks and
  improve system consistency. Adjust or develop monitoring and alerting to achieve departmental SLA targets.
• Act as a technical
  responder for incidents, conducting blameless post-mortems and driving permanent fixes (RCAs).
• Forecast infrastructure needs and
  optimize system performance.
• Quickly resolve complex technical issues to minimize downtime.
• Build logging, monitoring, and
  alerting dashboards (Prometheus, Grafana, Datadog) to proactively identify bottlenecks.
• Collaborate with Network Engineering and
  InfoSec on network stability and cybersecurity.
• Implement security best practices, including patching, hardening, and ensuring
  adherence to CIS/NIST standards.
• Design and maintain hybrid Windows Server (2022/2025) and RHEL/Linux environments.
• Ensure
  seamless integration of systems and services across academic and business departments.
• Provide technical leadership, mentorship, and
  cross-training team members and foster a positive and mission-focused approach.
• Create and maintain detailed technical
  documentation, including system configurations, procedures, and best practices.
• Evaluate cost-effectiveness and feasibility of
  software/hardware systems through vendor comparisons and independent assessments, providing recommendations to management and business
  partners.
• Develop proficiency in cloud systems and contribute to cloud related projects and initiatives.
• Perform additional
  tasks as delegated by supervisors or as required by department needs.

Knowledge and Skills

• Expertise in Microsoft
  Active Directory, LDAP, Okta
• Proficiency in Microsoft Server and Desktop OS, Linux OS, SQL, VMWare vSphere.
• Deep
  understanding of enterprise infrastructure technologies, including file and print services, directory services (AD, LDAP, Okta), web
  services, databases, highly redundant storage, backup systems, and datacenter components (server, storage hardware, power distribution, rack
  management, cooling, and security).
• Experience with GitOps workflows.
• Experience in monitoring, alerting, and building
  visualizations (Prometheus and Grafana).
• Proficiency in Python, Go, or Bash for automation.
• Growing competency in cloud
  technologies, such as IaaS, PaaS, SaaS, and cloud connectivity.
• Solid understanding of network, security, and access management
  principles.
• Knowledge of ITIL, ITSM, and Project Management.
• Adherence to established work schedules.
• Strong
  organizational and planning abilities, with attention to detail and follow-through.
• Effective interpersonal and communication
  skills, including tact and diplomacy.
• Proficiency in creating network diagrams, roadmaps, high-level plans, and strategy
  documents.
• Ability to execute strategies and visions precisely.
• Commitment to maintaining confidentiality of work-related
  information and materials.
• Skill in establishing and maintaining productive working relationships.

Required Work
Experience

• 10+ years related work experience.

Preferred Work Experience

• 10 or more years related work
  experience in IAM (AD, LDAP, Okta)
• 10 or more years related work experience in Systems Engineering, Virtualization, or
  Cloud.
• 10 or more years related work experience working in Microsoft Server environments.
• 5 or more years in Site
  Reliability Engineering
• 5 or more years managing an enterprise virtual, cloud, storage, or datacenter environment.
• 5 or more
  years related work experience with backup and storage solutions and SQL.
• 5 or more years as a SME or team lead in an infrastructure
  technology such as VMware, SAN, DR
• Intermediate to advanced knowledge of VMware vSphere or Horizon.
• Experience with
  Kubernetes (EKS/AKS) or Docker.
• Intermediate to advanced knowledge of Linux, AIX, PowerShell, Ansible.
• Working knowledge of
  ITIL Change and Incident Management.
• Expertise in cultivating and maintaining partnerships with managed services
  providers.
• Accustomed to managing ongoing projects while providing operational support.
• Ability to gain and retain Criminal
  Justice Information Systems (CJIS) certifications

Required Education

• Bachelor’s degree.

  An Associate degree
  plus 10 additional years of related work experience may substitute for the Bachelor’s degree. Experience used here cannot be used again to
  meet the experience requirement or for placement purposes. Please note that the college reserves the right to amend these terms of
  substitution at any time.

  
  
  

Preferred Education

• Bachelor’s degree in Computer Science, Information Technology, or
  related field.

Licenses/Certifications

• CIMP, CIST certifications
• Microsoft Administrator or Engineer
  certifications (especially Server or Azure related).
• VMware VCP / VCAP certifications.
• CompTIA (Network+, Security+,
  etc.).
• Other vendor related certifications, especially cloud and security related.
• ITIL Foundation.

Special
Requirements

• Must have a valid driver’s license.

Physical Requirements

• Work is primarily performed in a
  standard office environment.

Salary (PG 10)

$83,665 – $105,783

Disclaimer

The above
description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it
intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with
business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without
notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be
made by ACC as its discretion to enable individuals with disabilities to perform the essential functions.

Number of
Openings:
1

Job Posting Close Date:
July 28, 2026

Clery Act

As required by the US Department of
Education, employees are required to report violations under Title IX and, under the Jeanne Clery Campus Safety Act (Clery Act), select
individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified,
trained, and provided resources for reporting.

Austin Community College produces an Annual Security Report as required by the Clery
Act. This report includes statistics from the previous three years concerning reported crime that occurred on campus; public property
adjacent to and accessible from campus; and in certain non-campus buildings/property owned or controlled by ACC. The report includes
institutional policies concerning campus security and other safety information.

For direct access to the current Annual Security
Report, visit www.austincc.edu/asr . You may obtain a hard copy by contacting the Clery Compliance Officer ( CleryComplianceOfficer@austincc.
edu ). For an overview, see ACC’s Clery Act website.

Disclaimer

The above description is an overview of the job. It
is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and
abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend,
or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as
requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with
disabilities to perform essential functions of the job.

To apply, please visit: https://austincc.wd1.myworkdayjobs.com/en-US/External/job/Service-Center/Engineer–Senior-Systems_R-9297-
1

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