Front Desk Security Coordinator – Site Security

Job Type: Full time

Job Number: JR-024350

Location: Salt Lake City,
UT

If you’re passionate about building a better future for individuals, communities, and our country-and you’re committed to working hard
to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to
higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse
workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received
praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping
students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into
account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience
and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual
to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of
each case. A reasonable estimate of the current range is:

Grade: Services 205 Pay Range: $20.33 – $29.51

Job Description

The Front Desk Security Coordinator is the first point of contact for the university’s corporate office, responsible for safeguarding
people, information, and facilities while delivering exceptional customer service to staff, students, visitors, and vendors. This role
integrates front desk operations with security procedures to maintain a safe, organized, and professional environment in a fast-paced online
university setting.

The ideal candidate will proficiently manage visitor check-in, badge issuance, wayfinding, lost-and-found
operations, and basic security procedures, ensuring a safe, welcoming, and compliant environment. This role requires strong communication
skills, attention to detail, discretion, and the ability to multitask in a fast-paced setting.

Are you passionate about creating a
safe, welcoming, and efficient environment for students, staff, and visitors?

At WGU, our mission to expand access to higher
education begins with creating a safe, welcoming, and professional environment for everyone who enters our corporate office. As a Front Desk
Coordinator – Site Security, you’ll serve as the first point of contact for staff, students, visitors, and vendors-playing a critical role
in safeguarding people, information, and facilities while delivering exceptional customer service.

The Role: Front Desk Security
Coordinator

The Front Desk Security Coordinator integrates front desk operations with security procedures to maintain a safe,
organized, and professional corporate office environment. This role manages visitor access, badge issuance, wayfinding, and lost-and-found
operations while supporting security processes and compliance requirements. The ideal candidate brings strong communication skills,
attention to detail, discretion, and the ability to multitask in a fast-paced setting

What You’ll Do

• Serve as the
  first point of contact by greeting and assisting visitors, students, faculty, staff, and vendors while verifying authorization for access as
  needed
• Manage visitor check-in, badge issuance, access credentials, escort requirements, and accurate visitor logs
• Support
  security operations including access control systems, incident reporting, lost-and-found management, and emergency response
  procedures
• Coordinate with Facilities, Safety & Security, IT, People & Talent, Legal, and site leadership regarding access,
  vendors, and safety needs
• Maintain confidentiality, data protection standards, and a professional reception environment while
  upholding university brand and service expectations

What You Bring

• High school diploma or
  equivalent
• 3+ years of experience in security operations (safety and security procedures, emergency response, incident
  escalation)
• 1+ years of experience in front desk, receptionist, hospitality, or customer service
• Experience with Microsoft
  Office programs (Word, Outlook, Excel)

Bonus if you have

• First Aid/CPR/AED training
• Experience with
  ServiceNow or similar ticketing platforms
• Experience with electronic badge access systems, and visitor management
  software
• Experience in building management systems or corporate security environments
• Familiarity with customer service best
  practices and emergency procedures

Physical Requirements

• Ability to sit or work at a computer workstation
  for extended periods, with occasional standing or walking
• Occasional lifting of supplies and operation of front desk equipment
  (badge printers, computers, cameras)

Work Location

This is a full-time, in-office position at WGU’s headquarters
in Salt Lake City, UT. You’ll work alongside a multidisciplinary team committed to safety, service, and operational excellence.

What to Expect
At WGU, our mission drives everything we do-including how we hire. Our interview experience is designed to give
qualified candidates the opportunity to show their best work through meaningful conversations, practical problem-solving, and authentic
collaboration.

We thoughtfully review every application and invite forward the candidates whose experience and potential best align
with the role and our mission. If selected, you’ll hear from a recruiter or hiring manager who will guide you through the process and help
you know what to expect at each stage. We aim to communicate decisions promptly and respectfully.

Here’s what that typically looks
like:

• Introductory call (~30 minutes): We’ll walk you through who we are at WGU and learn about your relevant
  experience.
• Hiring manager interview (~1 hour)
• Final interview (~1 hour)

We’re looking forward to getting to
know you and seeing how you think, collaborate and build. Welcome to WGU.

Position & Application Details

Full-Time
Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40
standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and
flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity
supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible
paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and
other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted
online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should
contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive
consideration for employment without regard to any protected characteristic as required by law.

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