Instructional Assistant, TRIO Student Support Services

Department: TRIO Student Support Services, West

Location: Western Campus

Reports To: Program Manager, Student Support Services

Recruitment Type: External/Internal

Requisition ID: req6719

Employment Type: Full-Time Support Staff

Union Position: Non-Union

Work Schedule: Standard College Hours: M-F, 8:30am-5pm

Number of Openings: 1

Job Description:

SUMMARY

Provides
academic support in various subjects for participants of the TRIO Student
Support Services program. Works directly with students assisting in one-to-one,
small group, and classroom settings. Monitors, tracks, and evaluates the
learning and progress of participants to promote student success. Supports the
Program’s objectives and initiatives as directed.

ESSENTIAL
FUNCTIONS

• Conducts one-to-one and small group tutoring in math, science and general studies subject areas.
• Diagnoses student tutorial needs; Evaluates participant progress resulting from tutoring.
• Assists in the development of educational action plans.
• Develops and implements supplemental curricula, materials and instruction for basic skills courses.
• Conducts educational workshops.
• Maintains accurate and timely documentation of student progress and tutoring sessions.
• Works with and/or demonstrates various types of audio-visual materials, computer applications, and other materials or delivery systems used in an instructional program.
• Facilitates the learning process by conducting workshops and presentations for students enrolled in high-risk courses.
• Meets with faculty regarding student progress and course content/materials, as needed.
• Assists in the recruitment and retention of program students.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

EDUCATION
AND EXPERIENCE/TRAINING

• Bachelor’s degree in math, science or a related field.
• Minimum of two years of experience working directly with underprepared post-secondary students in an academic environment.
• Demonstrated previous success in motivating and encouraging students.
• Demonstrated experience making sound decisions that affect a work unit or team.

KNOWLEDGE,
SKILLS, and ABILITIES

• Possess basic knowledge of fundamental Mathematic/English/Science concepts with the ability to apply in various situations.
• Demonstrated knowledge of exemplary instructional methods and practices.
• Possess excellent written, verbal, and interpersonal communication skills.
• Ability to work accurately with great attention to detail.
• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment.
• Ability to work in a fast-paced and high volume and service environment.
• Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships.
• Ability to utilize critical thinking to identify and implement efficiencies within daily operations.
• Possess knowledge and ability to effectively and appropriately interact with students with varying linguistic and cultural
• backgrounds at the post-secondary level.
• Possess sensitivity to appropriately respond to the needs of students and the community.

COMPETENCIES

CRITICAL
COMPETENCIES

• Service Focus
• Communication
• Adaptability

VERY
IMPORTANT COMPETENCIES

• Time Utilization
• Continuous Improvement

IMPORTANT
COMPETENCIES

• Collaboration
• Quality of Work

PREFERRED QUALIFICATIONS

• Master’s degree.
• Demonstrated teaching experience.
• Demonstrated experience working or participating in TRIO or related programs.
• Possess strong competency in Microsoft Office.
• Demonstrated experience with the implementation of supplemental instruction or collaborative learning groups.
• Experience with student tracking databases (such as BANNER, BLUMEN, etc.).

PHYSICAL DEMANDS/WORKING CONDITIONS

(The demands described here are representative of
those that must be met by an employee to successfully perform the essential functions of this job. Reasonable
accommodation may be made to enable individuals with disabilities to perform
the essential functions.)

• The work is performed in a normal, professional office environment.
• The work area is adequately lit, heated, and ventilated.
• Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying light items such as papers, files, pamphlets, books, etc.
• Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite.

Target Starting Salary Range: $42,000 to $46,000
The final offer for the successful candidate
is targeted to fall within this range but will be based upon an assessment of
internal equity, the unit’s available budget, and the candidate’s
qualifications in relation to the minimum and/or preferred job
requirement(s).

Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

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