Instructional Support Staff (ISS) for 94-708 Applied Strategic Marketing

Carnegie Mellon University: Heinz College

Location: Pittsburgh, PA

Description:

Job Title: Instructional Support Staff (ISS) for 94-708 Applied Strategic Marketing

Location: Heinz College, Carnegie Mellon University

Position Type: 20 Hours per week

Start Date: 03/09/2026

Job Description:

The Graduate Teaching Assistant / Course Assistant supports the instructional, administrative, and learning objectives of Applied Strategic Marketing (HNZ 94-708). This role helps enhance student learning, maintain course operations, and support faculty through academic, technical, and facilitative contributions. The position is designed to provide professional teaching experience while ensuring high-quality educational delivery. The position is also strategic in redeveloping the class to make it more focused on AI’s disruption in Marketing.

Key Responsibilities

Instructional Support:

Assist with course delivery (in-person, hybrid, or online)
Facilitate discussions, breakout sessions, or workshops
Provide clarification on assignments and concepts
Hold office hours to support student learning

Academic Support:

Grade assignments using instructor-provided rubrics
Provide constructive, timely feedback
Monitor student progress and flag concerns
Maintain grading accuracy and fairness

Course Operations:

Manage Canvas (LMS) content and announcements
Track assignment submissions
Coordinate logistics for activities, speakers, or simulations
Support classroom technology or instructional tools

Student Engagement:

Foster supportive learning environments
Encourage participation and collaboration
Respond to student inquiries within established response times

Administrative & Professional Responsibilities:

Attend planning meetings with instructor
Maintain confidentiality of student information
Uphold academic integrity standards
Complete tasks reliably and on schedule

Tagged as: Employment