Lead Certified Medical Assistant (CMA), Department of Geriatrics, (NJISA) Rowan-Virtua SOM (Stratford, NJ)
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Rowan Medicine, an affiliate of Virtua Medical Group
Location: Stratford, NJ
Department: New Jersey Institute for Successful Aging (NJISA)
Summary:
Primary responsibility is to administer care management and coordinate activities for the
patients, in addition to provide direct patient care, assist provider with procedures, perform in a technical capacity providing support to
the Practice Supervisor and Medical Director to best serve the needs of the patient panel and the specialty care teams. Performs duties in
support of the University’s and the school’s mission and in accordance with all applicable policies and procedures. As directed by
physician, administers vaccinations and intramuscular and subcutaneous injections in limited circumstances, which may be delegated under
State Regulations.
Key Responsibilities:
Clinical Duties:
- Prepares
exam room and sterilize medical instruments and equipment for tests and procedures. - Prepares patients for visits including:
- Putting patient in exam room
- Taking history and chief complaint
- Taking vitals including height, weight,
temperature, blood pressure and pulse - Performs diagnostic tests per physicians’ standing orders such as ECG, Blood work,
Vision and hearing screening, Urine dip, PFT’s. - As directed by physician, prepares and/or administers vaccines and intramuscular
and subcutaneous injections in limited circumstances, which may be delegated under State Regulations
- Notifies supervisor
to orders clinical supplies including injectables and vaccines, as needed. - Assist physicians and nurses during examinations and
procedures. - Collect and prepare laboratory specimens for analysis.
- Assist with minor surgical procedures and wound
care. - Assures patient’s outside testing results are in the chart for physician review with patient.
- Documents clinical
information in chart or EMR system. - Provides clinical care in accordance with training and under supervisor’s direction:
- Laboratory tests
- Vision screening
- Audiograms
- ECGs
- Phlebotomy and processing of specimens
- Allergy Screening
- Maintains and cleans office medical equipment as required.
Administrative
Duties:
- Serve as an on-site trainer for CMA staff members.
- Serve as a
back-up for the Practice Supervisor as needed, specific to core duties and responsibilities.
- Knowledgeable of and initiates emergency procedures.
- Participates in the department’s Performance
Improvement activities. - Schedule patient appointments and manage patient flow.
- Maintain accurate and up-to-date
patient medical records. - Answer phone calls and address patient inquiries with a pleasant and helpful demeanor.
- Handle
billing and coding for insurance purposes. - Verifies demographics and insurance information and updates in billing system.
- Verifies patient’s insurance through insurance lists and/or via insurance websites.
- Collects appropriate co-pays from
patients. - Completes batches as scheduled prepares the deposit for pickup.
- Retrieves referrals for appropriate visits and
enters in to billing system. - Ensure the cleanliness and organization of the exam rooms and clinic areas.
- Maintains
inventory of front office supplies and notifies supervisor when supplies need to be ordered. - Signs in and out to the answering
service daily as directed. - Arranges for patient care services at other facilities, including surgeries, preadmission testing,
etc. - Calls for pre-authorizations and pre-certifications as required by the patient’s insurer.
- Coordinates requests for
prescriptions from patients, provides chart to physician, telephones prescriptions at the direction of the physicians, and makes notation in
the patient chart with date and signature. - Handles incoming and outgoing mail.
- Pulls patient charts for next day and
prepares chart. - Opens and closes offices as assigned by supervisor. Activates and deactivates security system as assigned by
supervisor. - Maintains a professional and orderly office appearance.
Other duties
- Always treats others with compassion, dignity, and respect.
- Maintains a customer-focused approach to all responsibilities.
- Attends all mandatory in-service and trainings as directed.
- Maintains competence in all applicable office computer
systems. - Supports and adheres to the University policies regarding HIPAA and confidentiality.
- Assists with the orientation
and training of new employees as requested. - Performs other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.
- High school diploma or equivalent.
- Completion of an accredited Medical
Assistant program. - Certification from a recognized certifying body (e.g., AAMA, AMT, NHA, NCCT).
- Applicants may
be licensed in the State of New Jersey in another classification permitted by regulations to give intramuscular and subcutaneous
injections. - Must have attained a satisfactory level of comprehension and experience in the administration of
intramuscular and subcutaneous injection techniques. - Proficiency in phlebotomy techniques required.
- Current Basic Life
Support (BLS) certification. - Strong knowledge of medical terminology and procedures.
- Proficiency in using electronic
health records (EHR) systems. - Excellent communication and interpersonal skills.
- Ability to multitask and work efficiently
in a fast-paced environment. - Compassionate and patient-focused attitude.
Preferred
Qualifications:
- At least two years of previous experience working as a Medical Assistant in a clinical
setting. - *If in Pediatrics: knowledge of pediatric vaccine, knowledge of the vaccine schedule, experience of pediatric
administration of vaccines, and pediatric triage preferred. - Familiarity with EPIC
Physical
Requirements:
- Ability to stand and walk for extended periods.
- Ability to lift and move medical equipment and
supplies. - Manual dexterity to handle instruments and perform medical procedures.
- Must be able to communicate well with
internal and external customers, sometimes under stressful circumstances.
Working Conditions:
- Work
is performed in a clinical environment. - Exposure to infectious diseases and bodily fluids.
- May require evening, weekend,
or holiday shifts depending on the clinic’s hours of operation. - May require occasional travel to another office within the
department due to operational needs. Travel time will be compensated, and mileage reimbursed per company policy.
Salary/Benefits:
The starting rate is $24.01 per hour (Probationary Rate).
After completion of a six-month probationary period, the employee’s pay will increase to the Job Rate of $24.65.
Depending on experience, candidate may be hired at the “Job Rate” to start.
For eligible employees, benefits include: comprehensive
NJ State health, dental and retirement benefits, extensive accrued time off/paid holidays, and tuition reimbursement for employee, spouse,
and dependents to attend Rowan University, Glassboro. (Tuition reimbursement will apply to undergraduate degrees only for spouse and
dependents).
For more detailed information, please visit: https://sites.rowan.edu/hr/benefits/
NOTES:
- Only completed, online applications
submitted on or before the deadline will be considered. - Candidates must be legally authorized to work in the US, and the university
will not sponsor an applicant for a work visa for this position.
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