Manager, Contract Management Services

Security Sensitive Position?: Yes

Hours of Work: 8:00 AM – 5:00 PM M-F

Posting Number: TSU203771

Official TSU Title: Manager, Contract Management Services

Grant Title: n/a

Job Description Summary / TWC Summary

Job Summary:

The Manager, Contract Management Services leads and administers the University’s contract management processes and manages contracts with vendors, clients, and partners throughout the contract lifecycle. The position serves as a primary liaison among University departments, Procurement, the Office of General Counsel, and external parties to facilitate timely contract development, review, negotiation, execution, administration, renewal, and close-out. The Manager helps ensure contracts are consistent with applicable laws, regulations, University policies, delegated authority, and business requirements; supports the protection of the University’s financial and operational interests; and promotes effective contract performance, compliance, value, and risk management.

Essential Duties Summary

• Lifecycle Management: Manages the contract lifecycle from request and initial development through review, negotiation, approval, execution, administration, amendment, renewal, and close-out; coordinates required internal reviews and approvals.
• Negotiation: Leads or coordinates business and commercial negotiations with vendors and other external parties to obtain favorable terms, pricing, service levels, and conditions within delegated authority; coordinates legal terms and legal issues with the Office of General Counsel, as appropriate.
• Compliance: Ensures contract processes and documentation comply with applicable local, state, and federal requirements, University policies and procedures, procurement requirements, and delegated contracting authority.
• Risk Mitigation: Reviews contracts to identify business, financial, operational, compliance, and contractual risks; recommends appropriate business terms and risk-mitigation measures and escalates legal questions or nonstandard legal provisions to the Office of General Counsel.
• Stakeholder Communication: Serves as a resource to University departments regarding contract requirements, responsibilities, approvals, obligations, deliverables, and deadlines; provides guidance and training on contract management processes and procedures.
• Record Keeping: Maintains complete, accurate, and secure contract records in the University’s designated contract repository or Contract Lifecycle Management (CLM) system, including executed agreements, amendments, approvals, key dates, renewal notices, and close-out documentation.
• Contract Performance and Vendor Management: Monitors or coordinates monitoring of vendor performance, deliverables, service levels, key milestones, financial obligations, and other contract requirements; supports documentation and resolution of performance issues, disputes, corrective actions, and remedies.
• Contract Development and Review: Prepares, reviews, revises, and coordinates contract documents, scopes of work, amendments, renewals, and related documentation using approved templates, standards, and procedures.
• Cross-Functional Coordination: Collaborates with Procurement, the Office of General Counsel, Risk Management, Information Technology, Finance, academic and administrative departments, and other subject-matter experts to obtain required reviews and resolve contract issues.
• Controls and Reporting: Develops and maintains contract tracking, performance measures, dashboards, reports, and management information related to contract status, cycle time, expirations, renewals, obligations, compliance, and other key contract-management indicators.
• Policies, Procedures, and Continuous Improvement: Assists in developing, implementing, and updating contract management policies, procedures, templates, playbooks, standards, workflows, and internal controls; identifies opportunities to improve contract cycle time, consistency, compliance, and customer service.
• Contract Close-Out and Renewal: Coordinates timely contract renewals, extensions, amendments, terminations, and close-out activities, including confirmation of final deliverables, outstanding obligations, documentation, and required approvals.
• Transitions & Handoffs: Coordinates the transition of executed contracts into the procure-to-pay process; ensures applicable contract information is communicated to Procurement and the requesting department; monitors the timely establishment of required purchase requisitions and purchase orders; and verifies that purchase orders appropriately reference and are consistent with the executed contract.
• Other Duties: Performs other job-related duties as assigned.

% FTE: 1.0

Hiring Range: $98,509.22-$128,061.99

Education

Required:
Bachelor’s degree from an accredited college or university in Business Administration, Public Administration, Finance, Accounting, Supply Chain Management, Law, or a related field.

Preferred:

• Master’s degree, Juris Doctor, or other advanced degree in a related field.
• Required Licensing/Certification

Preferred:

• Certified Texas Contract Manager (CTCM) certification and/or Certified Texas Contract Developer (CTCD) certification, or ability to obtain an applicable certification within a timeframe established by the University.

Knowledge, Skills, and Abilities

Knowledge:
Working knowledge of contract administration principles, procurement practices, contract terms and conditions, compliance requirements, and contract lifecycle management.

Skills:
Strong negotiation, analytical, problem-solving, organizational, project-management, and customer-service skills; ability to manage multiple contracts and priorities in a deadline-driven environment.

Technology: Proficiency with Microsoft Office or comparable productivity software and experience using enterprise, e-procurement, document-management, or Contract Lifecycle Management (CLM) systems

Communication: Excellent written and verbal communication skills, including the ability to explain contract requirements and work effectively with University departments, vendors, and professional staff.

Work Experience

Required:
Five (5) years of progressively responsible experience in contract administration, contract management, procurement, strategic sourcing, or a closely related field, including experience reviewing, developing, negotiating, or administering contracts.

Preferred:

• Experience managing contracts in public higher education, Texas state government, or another public-sector environment.
• Experience with complex, high-value, high-risk, or institution-wide contracts and vendor performance management.
• Knowledge of State of Texas procurement and contracting requirements and public-sector contract management practices.
• Experience developing contract-management policies, procedures, training, performance measures, or process improvements.
• Experience with enterprise resource planning (ERP), e-procurement, or Contract Lifecycle Management (CLM) systems.

Working/Environmental Conditions

Routine office environment with frequent interaction in athletics and event settings.

Evening, weekend, and holiday work required.

Travel may be required.

Sitting or standing for extended periods.

Occasional lifting of light to moderate weight.

Use of video display terminal.

UA EEO Statement

It is the policy of Texas Southern University to provide a work environment that is free from discrimination for all persons regardless of race, color, religion, sex, age, national origin, individuals with disability, sexual orientation, or protected veteran status in its programs, activities, admissions or employment policies. This policy of equal opportunity is strictly observed in all University employment-related activities such as advertising, recruiting, interviewing, testing, employment training, compensation, promotion, termination, and employment benefits. This policy expressly prohibits harassment and discrimination in employment based on race, color, religion, gender, gender identity, genetic history, national origin, individuals with disability, age, citizenship status, or protected veteran status. This policy shall be adhered to in accordance with the provisions of all applicable federal, state and local laws, including, but not limited to, Title VII of the Civil Rights Act.

Manual of Administrative Policies and Procedures

Open Until Filled (overrides close field): Yes

Special Instructions to Applicants

Open to all applicants.

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