N99937 Staff Assistant, Optometry, Tahlequah

JOB SUMMARY
This position provides
customer service and clerical support for clinic operations.

MAJOR DUTIES
Greets clinic
patients and checks them in for appointments.
Prepares and assists patients in the preparation of paperwork.
Performs patient
triage.
Answers telephone; provides information or assistance; refers to appropriate personnel.
Schedules patient appointments; makes
follow-up appointments; reschedules appointments as needed.
Prepares patient files following appointment for medical record
scanning.
Enters consultation requests.
Checks out patients.
Assists faculty and clinicians as requested.
Makes copies and sends
faxes; orders or copies clinical forms.
Orders supplies for clinical care and/or patient medical devices.
Performs related duties as
assigned.

KNOWLEDGE REQUIRED BY THE POSITION
Knowledge of customer service principles and
practices.
Knowledge of computers and job related software programs.
Skill in decision making and problem solving.
Skill in
interpersonal relations and in dealing with the public.
Skill in oral and written communication.

SUPERVISORY
CONTROLS
The Clinical Management Coordinator assigns work in terms of somewhat general instructions. The supervisor
spot-checks completed work for compliance with instructions and established procedures, accuracy, and the nature and propriety of the final
results.

GUIDELINES
Guidelines include Health Insurance Portability and Accountability Act
requirements, Cherokee Nation policies and clinic policies and procedures. These guidelines are generally clear and specific, but may
require some interpretation in application.

COMPLEXITY/SCOPE OF WORK
The work
consists of related customer service and clerical duties. Frequent interruptions contribute to the complexity of the position.
The
purpose of this position is to provide customer service support for clinic operations. Success in this position contributes to the
successful provision of services to clinic patients.

CONTACTS
Contacts are typically with
co-workers, physicians, patients, and members of the general public.
Contacts are typically to give or exchange information, to resolve
problems, or to provide services.

PHYSICAL DEMANDS/WORK ENVIRONMENT
The work
is typically performed while intermittently sitting, standing, stooping, or walking.
The work is typically performed in an office. Work
requires the use of protective devices such as masks, goggles, gloves, etc.

SUPERVISORY AND MANAGEMENT
RESPONSIBILITY
None.

MINIMUM QUALIFICATIONS
Ability to read, write and
perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
Sufficient experience
to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an
apprenticeship/internship or having had a similar position for one to two years.

Annual salary $25,536.00 with excellent benefits,
including generous leave time.
Anticipated hire date: 04/13/2026
Applications will be accepted until: 04/05/2026

NOTE: Posting
will close to applicants at 11:59 p.m., CST, on the date above. An application cannot be changed after it has been submitted.
To complete
the application process, it is critical to create a profile.

Notice to applicants

It is Northeastern State
University’s policy that all newly hired employees must provide an original social security card during the hiring process. Failure to
provide an original social security card will delay the hiring process and ability to begin employment. Applicants must be currently
authorized to work in the United States on a full-time basis.