Office Assistant 1 (NY HELPS), Customer Service Administration

Office Assistant 1 (NY HELPS), Customer Service Administration

Position Information

Position Title: Office Assistant 1 (NY HELPS), Customer Service Administration
Department: Customer Service Administration
Posting Link: https://www.ubjobs.buffalo.edu/postings/63309
Job Type: Full-Time

Posting Detail Information

Position Summary

The University at Buffalo is hiring for Office Assistant 1to perform office support and clerical work to meet the requirements of university programs. The successful candidate will provide support to the Facilities Operations Customer Service Department.

Responsibilities will include:

• Maintain manual and electronic records
• Handling key requests and issuing keys
• Answer questions pertaining to the campus key policy and handle lost keys
• Act as a Customer Service Representative to be a single point of contact for University faculty/staff for various types of maintenance requests and assist with the coordination of customer quotes
• Draft and sending campus-wide notifications
• Generate Work Orders and entering labor and material usage
• Run reports as needed
• Gather, compile, and prepare data from manual or automated files and other sources for various reports, publications, records, or other external or internal communications
• Respond to questions concerning the operation of the unit or program area
• Write responses to correspondence
• Other duties as assigned

Applicants must be authorized to work in the United States by their start date. The University at Buffalo does not guarantee that it will sponsor, support, or otherwise assist with obtaining work authorization.

Additional Information:

1. Learn about our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
2. Learn more about what it looks like to be a part of the University at Buffalo community.
3. Begin your career with us through the NY HELPS program.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).There are no minimum qualifications for this position.

Preferred Qualifications

• Experience in Microsoft Word and Excel preferred.
• Customer Service experience desirable.

Physical Demands

Salary Range
$36,232

Special Instructions Summary

Is a background check required for this posting?
Yes

Contact Information

Contact’s Name: Kevin Godwin
Contact’s Pronouns:
Contact’s Title: Customer Service Manager
Contact’s Email: kevingod@buffalo.edu
Contact’s Phone: 716-645-0939

Posting Dates

Posted: 07/09/2026
Deadline for Applicants: Open Until Filled
Date to be filled:

jeid-8531876479e0de40ab1c9b30988b8bc8

Tagged as: Employment