Part-time Proctor

The Part-time Proctor is responsible for proctoring tests provided by the College Testing Center. This position reports to the Coordinator, Testing Services. The Part-time Proctor has the following responsibilities:

Essential Job Functions

● Assist with meeting needs of students, faculty and staff

● Administer and proctor tests including testing at off site locations such as North Carolina Department of Adult Corrections testing

● Assist in maintaining a quality learning and testing environment in accordance with Academic Support Services and College policies and procedures

● Maintain open, robust and timely communication with colleagues and supervisor

● Troubleshoot, document and communicate to the Coordinator, Testing Services technical difficulties related to electronic testing and assist students with regaining access to tests if necessary

● Serve as a scribe or reader in the Testing Center for students with approved Academic Support Plans as needed

● Maintain currency of knowledge related to testing matters

● Assist instructors in test pick-up in the Testing Center

● Appropriately communicate academic integrity violations and behavioral issues to the Coordinator, Testing Services

● Maintain confidentiality and security of student tests and information in accordance with FERPA regulations

● Assist with data entry and reports as needed

● Provide students with requested information, thoroughly explain the information, and make referrals to other College departments as appropriate

● Respond in a timely manner to inquiries and requests from students, faculty and staff providing appropriate information

● Work with Academic Support staff to develop meaningful evaluations of services and use data to inform decision making processes

● Participate in professional development to enhance skills in meeting the needs of students

● Supports the mission, vision, and values of the College and attends College events and meetings

● Performs other tasks as assigned which support the mission and initiatives of the College

Minimum Qualifications Required

● Associate’s degree from an accredited institution

● A minimum of one year customer service experience

● Strong interpersonal, oral and written communication skills

● Experience with data entry

● Flexible schedule with the ability to work morning, day, afternoons and evenings

● Ability to thoroughly assist with the informational needs of individuals

● Demonstrated strong organizational and planning skills

● Strong computer skills and commitment to using technology

● Demonstrated flexibility and adaptability to change

● Able to work at a variety of locations

● Openness and willingness to engage in professional development activities

● Ability to be self-directed as well as work effectively and collaboratively with others in a team environment

● Familiarity with and appreciation for the mission of a comprehensive community college

● Effectiveness in the following College organizational competencies:
– Translating College purpose, values, and vision into organizational action
– Collaborating and facilitating
– Creating and innovating
– Anticipating and responding to change
– Providing vision and leadership
– Assessment of student learning
– Engagement and assessment of successful student retention models

Preferred Qualifications

● Experience as a proctor or a test administrator

● Experience working with college students in a flexible setting

● Experience working at a community college

Tagged as: Employment