PEAK – CASHIER – WAGNER DINING HALL

Pay Range: Targeted salary $11.00-$13.00/hour based on experience

Benefits Eligible: No

Work Schedule:

Monday-Thursday

Lunch Shift: 11:00 AM – 2:00 PM
Dinner Shift: 4:30 PM – 8:00 PM

Between shifts (2:00 PM – 4:30 PM), there is flexibility to:

Take a break and return for the dinner shift, or
Assist with
food preparation and other kitchen tasks while the restaurant is closed.

Optional Additional Shift

Sunday Dinner: 4:30 PM –
8:00 PM

Position Introduction:

Wagner Dining in Headington Hall has an opening for a cashier to work lunch
and dinner.

Responsible for operating a cash register and customer service, including a wide range of tasks associated with the
preparation, production and/or serving of food items or other duties related to the successful operation of a restaurant.

• Operates
  cash register and handles cash, counts change to customer, credit and debit cards, Sooner cards and meal plans.
• Checks out
  customer, applies accurate codes, departments, and prices.
• Maintains 100% accuracy of cash register, and ensures all payment
  transactions are carried out with precision and efficiency.
• Ensures proper procedures are taken in balancing cash drawer and in all
  payment transactions.
• Demonstrates excellent customer service with a positive demeanor when dealing with restaurant patrons,
  fielding all complaints promptly, answering questions, and making meal suggestions when asked. Provides answers to queries presented by
  clients regarding services and offers made available by the restaurant.
• Maintains professional behavior and composure in difficult
  interpersonal situations.
• Communicates with co-workers and others in calm considerate manner, always in a respectful and courteous
  manner.
• Provides efficient, friendly, and informative service following established customer service standards and departmental
  core purpose/core values.
• Ensures front-end area is always stocked, orderly, organized, and clean.
• Responsible for
  completing the duties that make the work area stocked, orderly, organized, and clean.
• Provides routine information about meals,
  various restaurants within Housing and Food Services, and other relevant facts to customers.
• Leads and/or actively participates in
  customer service improvement initiatives and suggests new dishes, menus, and/or methods that lead to better service.
• Responds to
  any complaint. May bring any issue or concern to a supervisor or HR’s attention.
• Follows up on requests with a sense of
  urgency.
• May work a food line, in the storeroom, or assist with cooking and cleaning, or other duties as assigned.
• May
  stock items, perform other tasks, or those tasks assigned by the supervisor or front-end manager.
• Adheres to food safety standards
  at all times making sure that all food is free of contaminants and pathogens that might make customers sick.
• Performs related
  duties as needed to successfully fulfill the functions of the position.

Required Education and Experience:

• None

Skills:

• Performs addition, subtraction, multiplication, simple accounting, and division
  effectively enough to count change, when necessary, take inventory, serve portions, enter time on a times sheet, etc.
• Reads and
  interprets routine written materials, menus, instructions and e-mails. Ability to communicate verbally and in writing.
• Customer
  service
• Ability to build rapport with students, faculty and staff
• Ability to become skilled in the safe, sanitary, and
  effective handling of food, cooking utensils, food processing equipment, walk-in refrigeration, elevators, cash registers, food digester,
  dishwashers, time clock, etc.
• Working knowledge of Housing and Food Services core values at all times
• Ability to use
  systems to clock in/out
• Ability to handle varying workloads and meet deadlines as necessary

Required
Certifications and Licenses:

• Food Handlers License within 30 days of hire.

Hiring Contingent Upon a
Background Check: No

Tagged as: Employment