Program Coordinator, GSE Outreach and Community Engagement

Position Information

Position
Title: Program Coordinator, GSE Outreach and Community Engagement
Department: GSE Outreach and Community
Engagement
Posting Link: https://www.ubjobs.buffalo.edu/postings/61733
Job
Type: Full-Time

Posting Detail Information

Position Summary

The Graduate School of Education at the University at Buffalo is seeking a Program Coordinator to support the
center for Outreach and Community Engagement. The Program
Coordinator for GSEs Outreach and Engagement will oversee the daily operations, training, supervision and quality assurance of our
Brainy Bulls Tutoring Program. The Program Coordinator serves as a leader, problem-solver, and support resource for the
tutor mentor team.

Key responsibilities include:

• Manage day-to-day operations of the Brainy Bulls
  virtual tutoring program, ensuring all sessions run smoothly and efficiently
• Oversee and maintain virtual program systems and
  platforms to support engagement, accessibility, and academic support
• Monitor live sessions and troubleshoot technical or operational
  issues in real time
• Serve as the primary supervisor and point of contact for undergraduate tutor mentors
• Provide ongoing
  guidance, coaching, and support to work study eligible students
• Design and deliver onboarding training and ongoing professional
  development for tutor mentors
• Manage communication with students and parents or guardians through the program Outlook
  account
• Monitor and respond to inquiries related to scheduling, program access, and participation (related to program participants,
  point of contact for tutoring sessions and other tutoring programs)
• Enforce program policies related to tutor communication and
  serve as intermediary between external users and tutors
• Conduct ongoing quality assurance through review of session data and
  participation records
• Monitor program activity during the October through April service period to ensure safety and
  compliance
• Analyze program data post cycle to identify trends, inform improvements, and support reporting needs
• Collaborate
  with the Assistant Dean to identify internal partnerships within GSE and the University at Buffalo
• Support
  presentations, planning efforts, and outreach to faculty and staff stakeholders
• Contribute to program growth initiatives, including
  evaluation and research related activities

May include occasional evenings or weekends during peak
periods.

Learn more:

• Our benefits, where we
  prioritize your well-being and success to enhance every aspect of your life.
• Being a part of the University at Buffalo community.

University at Buffalo is an
affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals
with disabilities.

Minimum Qualifications

• Bachelors degree required; Masters degree preferred (Education,
  Counseling, Student Affairs, or related field).
• Experience in tutoring, teaching, mentoring, or student support roles.
• Prior
  experience supervising student employees or leading teams.
• Strong communication, organizational, and problem-solving
  skills.
• Ability to work both independently and collaboratively in a hybrid environment.
• Proficiency with virtual platforms
  (Zoom, Teams, Google Suite, etc.).

Preferred Qualifications

• Experience working in higher education or academic
  support programs.
• Knowledge of virtual learning tools and online student engagement strategies.
• Experience with data
  tracking, reporting, or program assessment.
• Ability to work with diverse student populations and provide culturally responsive
  support.

Physical Demands

May include occasional evenings or weekends during peak periods.
Hybrid role with
both remote and in-person responsibilities.

Salary Range
Competitive

Special Instructions
Summary

Background check is required for this position.

Is a background check required for this
posting?
Yes

Contact Information

Contact’s Name: Wilbert Green
Contact’s Pronouns:

Contact’s Title: Assistant Dean of Community Relations
Contact’s Email: wrgreen2@buffalo.edu
Contact’s Phone: 716-645-1358

Posting
Dates

Posted: 03/24/2026
Deadline for Applicants:
Date to be filled:
04/23/2026

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Tagged as: Employment