Program Services Specialist

Primary Purpose:
Under the general direction of the Admissions and
Operations Director and Program Director, this position provides comprehensive administrative and operational support for the Physician
Assistant Program. The role serves as the primary front-office contact for the department and coordinates a variety of administrative
functions, including office operations, financial transactions, meeting and event logistics, admissions support, facilities coordination,
and Program communications. The position works independently in a high-volume, fast-paced academic environment while ensuring efficient
day-to-day Program operations.The essential functions listed below are intended to identify those generally assigned. In addition,
unit-specific responsibilities may be assigned based on business needs.

Essential Functions:
Provides administrative
support to the Program in a variety of functions/areas that may include, but are not limited to:

Administrative & Fiscal
Operations

• Serve as the department’s primary point of contact, responding to inquiries, directing visitors, and providing
  information to students, faculty, staff, and the public.
• Prepare correspondence, reports, and other program materials; manage
  document distribution, filing, and records.
• Maintain departmental calendars and support scheduling activities to ensure effective
  communication and coordination.
• Manage incoming and outgoing mail and maintain routine office operations using established
  departmental and University procedures.
• Support departmental financial operations, including travel, purchasing, expense tracking,
  reimbursements, procurement card transactions, and reconciliation activities in accordance with University policies.
• Coordinate
  departmental printing, copying, and document production needs.

Meeting & Event Coordination

• Coordinate meetings and events,
  including scheduling, room reservations, lodging, transportation, catering, technology support, materials preparation, and event
  logistics.
• Prepare agendas and meeting minutes for faculty and staff meetings. Facilitate timely review and distribution.
• Support program-sponsored events and activities, including occasional evening and weekend participation.

Facilities & Resource
Management

• Coordinate facilities operations and ensure classrooms, offices, and shared spaces remain functional, organized, and
  ready for program activities. Assists with facilities/ classroom resets as needed. Submit service requests, coordinate equipment
  repairs/maintenance, and serve as a building safety leader.
• Maintain office, classroom, and laboratory supplies and facilitate
  ordering/re-stocking activities as needed.

Admissions & Program Support

• Assist with preliminary admissions application
  screenings in accordance with program admissions policies and procedures; refer admission decisions to Admissions and Operations
  Director.
• Membership on the admissions committee with responsibilities for applicant interviews and selection.
• Provide
  administrative support for program initiatives and special projects as assigned.
• Performs other duties as assigned.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and
employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces
related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

Minimum
Qualifications:

• Bachelor’s degree required.
• Minimum one year of experience providing administrative support, preferably
  in an academic setting.
• Two (2) years of experience using the Microsoft Office suite of products, including Outlook, Word, Excel,
  and PowerPoint, required.

Preferred Qualifications:

• Strong customer service orientation with proven ability to work
  successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion.
• Strong written
  and verbal communication skills, including the ability to create, compose, edit, and present professional correspondence, reports, and other
  materials, and interact professionally with students, faculty, staff, and external stakeholders.
• Excellent organizational and
  time-management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Ability to evaluate information
  objectively and apply established policies and procedures consistently.
• Demonstrated problem-solving skills and ability to work
  independently while exercising sound judgment.
• Ability to maintain confidentiality and handle sensitive information with
  discretion.
• Proficiency in MS Office Suite and the ability to learn and adapt to new technologies and systems.
• Previous
  experience in an academic setting is desirable.
• Experience and sensitivity in working with people of diverse backgrounds and
  cultures.
• Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
• Ability to
  engage and integrate culturally responsive practices and knowledge in their work.

Physical
Requirements:
Physical Requirements: The physical demands described here are representative but not
definitive of
those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.

Hiring Range: $22.68 – $30.04 per hour. We consider
factors such as, but not limited to, scope and responsibilities of the position, candidate’s qualifications, internal equity, as well as
market and organizational considerations when extending an offer.

Background Check Statement:
All applicants who receive a
conditional offer of employment are required to execute a release and authorization for a background screening.

AB 810 Misconduct Disclosure
Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to
disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals
related to sexual harassment or misconduct within the past seven years.

To apply, visit https://pacific.peopleadmin.com/postings/32379

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