Quality Assurance Technologist

Purpose of the Role:

• To support the Group Technical Food & Quality Manager in implementing and maintaining robust food safety and quality systems across the business. This includes conducting supplier audits, managing product testing, overseeing incidents and recalls, and ensuring compliance with local and international food safety standards.

Minimum Requirements    

• National Diploma in Food Technology / Food Safety / Nutrition
• 10 years’ FMCG experience, 5 of which in a retail environment
• Deep understanding of food safety legislation and standards (FDCA, HACCP, PAS96, PRP)
• Strong relationship-building, analytical and communication skills
• Deadline-driven with attention to detail
• Proficient in MS Excel and relevant QA systems
• Valid drivers license
• Ability to travel as and when required

Duties and Responsibilities    

• Maintain and update food safety and quality assurance policies
• Oversee quality management systems and ensure compliance with standards
• Conduct supplier audits and risk assessments (local and imported)
• Manage quality-related incidents, product recalls, and traceability documentation
• Drive regular testing, validation, and batch release processes
• Lead investigations into non-conformances and customer complaints
• Escalate critical food safety risks and maintain detailed reporting

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