Senior Software Engineer – Craft Education

Job Type: Full time

Job Number: JR-025296

Location: Nashville, TN

If
you’re passionate about building a better future for individuals, communities, and our country-and you’re committed to working hard to play
your part in building that future-consider Craft Education as the next step in your career.

Craft Education is on a mission to solve
skilled labor shortages by powering work-based learning pathways for all.

At Craft, we’re revolutionizing the apprenticeship degree,
combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals
and meet employer needs. Our flagship product – Craft Connect – helps organizations administer apprentice degree programs and address
mission-critical data and reporting needs. Through the same platform, Craft is also transforming how on-the-job learning converts into
academic credits.

Our team of technology, education and workforce professionals also provides technical assistance to organizations
looking to launch and manage apprenticeship degree programs. We are working tirelessly to accelerate the expansion of these programs along
with the data infrastructure that underpins them.

If you’re looking to join the work-based learning revolution, we’d love to talk
with you. At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the
future of education and workforce development. We couldn’t be more excited to advance this work as a team of innovative, collaborative and
mission-oriented professionals – we hope you’ll consider joining us.

The salary range for this position takes into account the wide
range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training;
licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at
or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A
reasonable estimate of the current range is:

Grade: Technical 410 Pay Range: $140,200.00 – $217,200.00

Job Description

The
Senior Software Engineer for Craft is responsible for the research, design, development, analysis, testing, and implementation of software
operating or application systems. They communicate project information to client, project manager, or other design personnel working on
projects. They maintain good working relationships with clients and staff. They write and maintains complete documentation. They support
team members and ensures established goals and deadlines are met. They keep management informed of status and significant problems.

• Acts as an expert in assigned areas of software engineering. Mentors other more junior engineers to be more effective in their
  role.
• Maintains accountability for quality of services in their assigned area and success of assigned projects for on-time,
  on-budget, and on-scope delivery.
• Contributes as a lead or consultant for at least one team. May be a ‘go-to’ person in a particular
  sub-discipline or application area.
• Contributes formally and informally to effectiveness of the team through formal and informal
  mentoring and direction during team meetings and problem solving.
• Communicates effectively and regularly with other disciplines to
  identify and resolve problems and contribute to organization success.
• Leads teams or cross-functional groups in identifying and
  transferring knowledge through formal and informal means (formal presentations, internal white-papers, etc).
• Acts as a planning
  consultant for team or portfolio when identifying technical risks and dependencies. Identifies potential problems, as well as potential
  solutions, far in advance and mentors other engineers in risk management.
• Speaks authoritatively and accurately with respect to
  questions related to their area of ownership or the platform as a whole.
• Contributes directly, and leads others, in rapid
  identification of system problems minimizing time to restoration of services.
• Assists engineering management in identifying
  opportunities for improvement within the team, including training, technical feedback, emerging problems, etc.
• Applies strategies
  and tools to plan and execute testing strategies to find the ‘sweet spot’ that maximizes quality while minimizing costs. Demonstrates the
  ‘good enough’ principle that balances quality and time to implement.
• Interprets functional, non-functional, and implied requirements
  into designs and code that meet those specifications. Identifies gaps, risks, and deficiencies in such requirements and proposes solutions.
  Guides more junior engineers on how to plan and execute on requirements delivery.
• Performs other job-related duties as
  assigned.

KSAs

• Understanding of the processes associated with software development, including Planning,
  Measurement, Coding, Testing, Reuse, Tools, Abstraction, Algorithms and Complexity, Security, and basic system
  understanding.
• Ability to employ the tools and techniques related to an engineering discipline, such as database management, user
  interface development, inter-process communications, etc.
• Ability to create designs that can be realized in code that achieve
  functional and non-functional requirements for an application or at the system level. Appropriately uses design patterns, system
  decomposition, security, and fault tolerance. A demonstrated capability in one or more design methodologies, such as Object-oriented design,
  Function-oriented design, data centered design and the notations appropriate for each.
• Ability to understand differences, strengths
  and weaknesses of various Software Development Life Cycle models, and practical considerations of options
• Understands implications
  of Software as a Service in the creation of software systems. Thinks of and designs for scale, reliability, and cost in a public cloud
  environment. Uses data and metrics to analyze Key Performance Indicators.
• Ability to explain the basic value of a system and
  subsystems to users and how the various subsystems inter-operate to provide features. Able to act as a partner with Operations in solving
  problems at a system level. Knows what the system can and cannot do.
• Ability to demonstrate a sense of urgency when looking for
  solutions to problems
• Understands the general higher education landscape, particularly with on-line higher education, including
  competitive landscape, opportunities, and feature gaps.
• Ability to identify innovative ideas or technologies that represent
  opportunities to advance the capabilities of the university education platform, our efficiencies in improving our platform, or both. Can
  leverage change management processes to drive adoption.
• Ability to make the team stronger and more cohesive
• Strong
  communication skills with the ability to engage others at the right level at the right time. Communicates effectively in group settings by
  knowing audience, listening effectively, and being responsive. Presents solutions not just problems and effectively manages
  expectations.
• Ability to identify, mitigate, or avoid risks and works closely with leads or managers to make sure that such risks
  and dependencies are understood, accounted, and planned for through an appropriate strategy.

Minimum Qualifications

• Bachelor’s Degree in Computer Science, Information Technology, or related field
• 6 years of experience in software
  development; pioneering new approaches and technologies in engineering
• Hands-on experience developing web applications and services
  including database integration and third-party system interoperability. Strong background in modern full-stack development using
  TypeScript/Node.js, Next.js/React, GraphQL, PostgreSQL, and AWS-particularly ECS Fargate, Cognito, and TypeScript CDK-along with Hono,
  Auth0, and Casbin for authentication and authorization.
• Equivalent relevant experience performing the essential functions of this
  job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1
  year of education and is the discretion of the hiring manager.

Preferred Qualifications

• Master’s Degree or
  PhD in Computer Science, Information Technology, or related field
• Experience with Agile/Scrum Project Development
• Experience
  with Application Integration with legacy systems
• Experience with Cloud-Native Development, and/or Porting/Refactoring of On-Site to
  Cloud (preferably AWS)
• Technical Certifications

Position & Application Details

Full-Time Regular Positions
(classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly
hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending
account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages;
legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest
and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves,
including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU
employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job
posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations:
Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent
Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified
applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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