Software Solutions Specialist

Job Summary

We are seeking a skilled and versatile Software
Solutions Specialist to join our Software Solutions team. This cross-functional technical role is responsible for supporting, implementing,
and maintaining the software systems that power our institution, with a primary focus on Salesforce and integrated AWS/ETL data solutions.

The ideal candidate is adaptable, technically curious, and
comfortable working across a variety of platforms and technologies. This role requires someone who can wear multiple hats, contribute across
systems, troubleshoot technical issues, and continuously learn new technologies and processes as institutional needs evolve.

This is
primarily a Salesforce administrative role, with development and scripting support (NOT a senior/full-time
developer role). You will be asked to interact with end users at times; however, this is not a primary stakeholder-facing position. The
successful candidate must be comfortable taking directions, collaborating closely with the Team Lead and Lead Developer, and contributing
within an established technical team structure.

We are looking for someone with experience in the following areas:

• Salesforce
  administration
• Marketing and communication automation
• ETL tooling and scripting
• Technical diagramming/documentation (highly preferred)

Additional Information:

• This position is not
  eligible for visa sponsorship now or in the future.
• This role requires residency within the state of Utah.

Responsibilities
Salesforce

• Configure and maintain Salesforce environments, including user
  management, security settings, automation, and data integrity
• Create and manage custom objects, fields, record types, validation
  rules, page layouts, and workflows
• Familiarity with Apex, Lightning Web Components (LWC), Salesforce APIs, or integration
  development
• Support reporting, dashboards (Tableau, PowerBI, etc.)

Data Integration & ETL Support

• Support and maintain AWS-based ETL pipelines and integrations between Salesforce and other institutional systems
• Assist with
  data architecture, transformation, and synchronization across platforms
• Write and troubleshoot SQL and SOQL queries
• Experience with AWS services such as Lambda, S3, or related ETL/data pipeline technologies

Collaboration,
Documentation & Technical Support

• Gather technical requirements and assist in implementing solutions under the direction of
  senior technical staff
• Create and maintain technical documentation and system diagrams, including ERDs, UML diagrams, process
  flows, and integration mappings
• Collaborate closely with the Team Lead and Lead Developer on technical initiatives and project
  execution
• Provide internal user support, troubleshooting, and knowledge sharing

Email
Marketing/Automation

• Segment data for email communications using suppression lists and defined criteria to reach target
  audiences
• Utilize marketing automation tools to achieve desired outcomes through dynamic solutions, rather than static updates
• Apply basic UI/UX skills to assist with creating email templates for users when needed

This job description is not designed to
contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to
the job.

Work Environment and Level of Frequency typically requiredNearly Continuously: Office
environment.Physical Requirements and Level of Frequency that may be requiredNearly Continuously: Sitting, hearing,
listening, talking.Often: Repetitive hand motion (such as typing), walking.Seldom: Bending, reaching overhead.

Minimum
Qualifications

• Requires a bachelor’s degree in a related area or equivalency (one year of education can be substituted for two
  years of related work experience) with at least 2 years of experience in the field or in a related area.
• Salesforce Administrator
  certification required
• Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined
  in the position description.

Preferences

• Demonstrated ability to learn new technologies and adapt to evolving
  technical environments
• Demonstrated ability to work effectively within a collaborative technical team environment and follow
  established technical direction, standards, and guidance from team leadership
• Ability to work effectively in an environment where
  business priorities, project scope, and technical requirements shift rapidly based on institutional and leadership direction

Special Instructions

Requisition Number: PRN45205B
Full Time or Part Time? Full Time
Work Schedule
Summary: Remote, 8:00 a.m.-5:00 p.m.
Department: 02218 – Data and Software Solutions
Location: Campus
Pay Rate
Range: $72,000 – $82,500
Close Date: 7/29/2026
Open Until Filled:

To apply, visit https://utah.peopleadmin.com/postings/202823

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