Student Account Manager

Description

As a part of a diverse community of faculty and staff who represent
many faith systems and worldviews, Marian University is seeking a Student Account Manager who will promote our Catholic Franciscan mission
and identity by being responsible for assisting with student billing and accounts receivable management. This role includes extensive
student and parent contact, customer service, third party billing and oversight, and management of the student refund process.

Essential Duties and Responsibilities:

• Actively engage the Catholic Franciscan mission and identity of
  Marian University by modeling the Franciscan Sponsorship Values and honoring the legacy of the founding congregation through transformative
  education, unity in diversity, leadership through service, integrating faith and life, and institutional policies.
• Prepares weekly
  student refunds and coordinates review with several teams.
• Supports daily cash balancing and closing process.
• Creates,
  submits and follows up on invoices to third party agencies including schools, non-profit organizations and federal and state governmental
  agencies who provide tuition support for their employees.
• Processes and reconciles several daily deposits of paper and electronic
  funds.
• Reviews and manages daily incoming student requests through eTrieve system.
• Executes daily outreach and responses
  to students and parents regarding unpaid student account balances.
• Communicates daily with other student support offices to bring
  student account payment to resolution.

Decision-Making & Judgement

• Exercise professional judgment when
  determining whether students may register for classes when their outstanding balance exceeds established university
  thresholds.
• Analyze and use a variety of information to validate student refund totals and determine the appropriate release of
  funds.
• Identify and communicate errors made by all team members, functioning in a manner that supports ongoing failure recognition
  and error management.
• Apply training in internal accounting controls and adhere to best practices in the daily management of all
  tasks.

University Expectations:

• Knowledge of and a commitment to the mission of Marian University
• Adheres to Marian University’s policies and procedures
• Shows courtesy and respect in interactions with fellow employees,
  students subordinates, and supervisors
• Communicates regularly with supervisor about Department issues
• Meets department
  productivity standards
• Participates in developing department goals, objective, and systems
• Assists to establish department
  measurements that align and support the accomplishment of the University’s strategic goals
• Adheres to the department budget

Required Qualifications:

• An earned bachelor’s degree in accounting, finance, business or 3-5 years of
  professional accounting or billing experience

Preferred Qualifications:

• Spanish speaking or ability to
  translate Spanish to English and English to Spanish are desired qualifications

Review of applications will begin
immediately and continue until the position is filled.

For Consideration All Applications Require:

1. Cover Letter
2. Current resume or CV
3. Contact information of three professional
   references. The reference contact information must be entered after the application is submitted in the “My Presence” section of the
   applicant profile.
4. Responses to the supplementary mission & identity questions.

Please
Review Marian University’s Mission & Identity Statement before responding to the supplementary questions on your application:

https://www.marian.edu/faith

Essential Functions:
Work hours necessary to perform job requirements satisfactorily on a regular basis. Manage
absence from work in responsible manner to ensure service to clients, work teams, and coworkers. Comply with Marian University policies and
practices and seeking clarification of them when necessary.

Physical Requirements:
The physical demands
described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing
the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel objects, equipment, or controls; and
talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch,
or crawl.

The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include
close vision, distance vision, and the ability to adjust focus.

Work Environment:
The work environment
characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Limitations and Disclaimer:
The above job description is meant to describe the general nature and level of work
being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the
position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some
requirements may exclude individuals who pose a direct threat or signify can’t risk to the health and safety of themselves or other
employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying
this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by
their supervisor in compliance with Federal and States Laws.

Requirements are representative of minimum levels of knowledge, skills
and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.
Continued employment remains on an “at-will” basis.

Marian University is an Equal Opportunity Employer. All individuals, including
minorities, women, individuals with disabilities, and veterans are encouraged to apply.

Equal Opportunity Employer
This
employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review
the Know Your Rights notice from the Department of Labor.

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