Student Accounting Administrator

Remote Employment:
Flexible/Hybrid

Job Number: 202600120

BASIC PURPOSE

Responsible for performing and providing assistance to those staff members performing accounts receivable functions at both Blue Bell and Pottstown Campuses. The successful daily financial functions as well as the day-to-day operational activities related to student payments, billing and refunds.

• This position has been approved for a flexible work option arrangement. Flexible work options can be ended at any time by the College, Cabinet, and/or supervisors based on employee performance and/or as institutional needs change.

**A credit history check is required before the first day begins.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist and participate in the daily operations of the student accounts receivable functions at both campuses ensuring compliance with College, State, and Federal laws and regulations.
• Provide high level assistance to Enrollment Services team, maintaining financial records for both credit and non-credit programs of the College.
• Serve as resource to students, staff, and faculty in resolving student account issues. Responds to students’ inquiries (i.e. in-person, emails, texts and phone) with explanations to achieve student satisfaction in a timely manner.
• Remain current with all payments and refund policies, admissions, registration, records, course availability and withdrawal processes and procedures for both credit and non-credit programs.
• Support all TouchNet processes, including eBill, eRefunds and Payment Plans. Able to perform all functions independently with limited staff resources.
• Responsible for the weekly refund process involving credit, non-credit and VA Debt Letter refunds; final upload of all refunds to TouchNet once a week and reconciling any errors when necessary. Be knowledgeable of the Title IV financial aid refund process.
• Responsible for the daily reconciliations including, but not limited to, TouchNet, ECSI, ACH, PayPath, MarketPlace.
• Daily bank activity to post and record deposits and other related bank activity as well as processing returned payments and credit card chargebacks. Provide suggested journal entries to Assistant Controller.
• Assist Senior Accountant with bank reconciliation questions regarding daily reconciliation and daily banking process.
• Completes the Title IV reconciliation and provides support to the Assistant Controller for drawdowns, and journal entries on a weekly basis. Works closely with Financial Aid to ensure compliance is maintained across the departments.
• Track returned financial aid refunds in compliance with the 240-day rule.
• Assist with yearly CISCO invoicing and provide a monthly AR Aging report.
• In conjunction with the Rent mailbox, maintain, reconcile and prepare deferred rental journal entries submitted to the Assistant Controller on a monthly basis.
• If Bursar is unavailable, responsible for picking up cash/checks from dental clinic on a monthly basis.
• Proactive with technology innovative solutions and consistent improvement in the Bursar area with automation of processes. Includes assisting with identification of technology related changes, review and test software updates related to the Payment/Business Office.
• Assist with the development and application of Student Accounting policies and procedures.
• Assist with, as appropriate, the auditing process as related to Student Accounting.
• Monitoring of Refund and Rent mailboxes for triage, escalation, and resolution. Backup student accounting assistant in Payment mailbox, when necessary.
• Assist with payment plan process lifecycle.
• Provides necessary support during annual financial audit.
• Perform other duties as assigned or needed.

ESSENTIAL KNOWLEDGE AND SKILLS

Education/Training/Work Experience:

• Bachelor’s Degree in a related area is highly preferred; Associate’s degree (or credit equivalent) is required.
• Three to five years of applicable experience is required.
• Experience with automated accounting systems
• Knowledge of fiscal controls related to the safeguarding of institutional funds.

2.Specialized Knowledge & Skills:

• Proficiency in Microsoft Office applications, Ellucian Colleague, Internet, email, database, spreadsheet, word processing.
• Excellent administrative, oral, written, and interpersonal skills.
• Ability to work well with diverse populations and stressful situations.
• Flexible schedule (i.e. weekends and late hours) during peak registration and payment periods, and as necessary to ensure appropriate coverage.

Montgomery County Community College is committed to assuring equal opportunity to all persons and does not discriminate on the basis of race, color, religion, religious creed, sex, ancestry, national origin, age, affectional or sexual orientation, genetic information, gender identity, gender presentation, veteran’s status, marital status or disability in its educational programs, activities, or employment practices as required by Title IX of the Educational Amendment of 1972, section 504 of the Rehabilitation Act of 1973, and other applicable statutes.
Inquiries concerning Title IX relating to equal opportunity on the basis of sex should be referred to: Title IX Coordinator, Mikiba W. Morehead, Ed.D., TNG, LLC, at titleixcoordinator@mc3.edu.
All other equal opportunity inquiries, including those based upon disability, should be referred to: The Director of Equity, Diversity & Belonging, at 504@mc3.edu or 215-619-7383.

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