Student Accounts Coordinator II (Third-Party Billing)

Position Number: 998697

Department: Student Accounts/Bursar

Salary: $40,000

Remote: No

Job Summary/Description

The Student Accounts Coordinator II oversees third-party billing and exemptions, prepares and monitors invoices, updates student account records, reconciles accounts, and assists with collections, refunds, and cashiering within the Student Accounts Office.

Typical Duties/Job Duties

1. Monitors the student billing receivables system (Banner), prepares reports, and sends statements or correspondence to students. Accurately records all communication, including dates of emails, letters, and phone conversations.
2. Processes, reviews, enters, and verifies exemption and third-party billing applications, ensuring all information is complete and correct in Banner.
3. Generates and mails withdrawal letters to remind students of their outstanding financial responsibilities. Updates account flags for students with unpaid balances and monitors the addition or removal of miscellaneous charges.
4. Maintains detailed account documentation, records adjustments, and reports non-collectable accounts to collection agencies and the State Comptroller in accordance with university and state requirements. Manages state warrant holds in the USAS system and processes daily collection payments.
5. Reviews and determines eligibility for emergency short-term loan programs, coordinates loan details with external billing agencies, records student payments, prepares journal vouchers, and reconciles accounts on a daily and monthly basis.
6. Prepares documentation for bank deposits (including EFT), balances and processes residual refunds, reviews refund returns for reissue, and prepares invoices for campus events, camps, third-party sponsors, and agencies such as Texas Workforce. Follows up on unpaid or partially paid invoices to ensure timely resolution.
7. Updates debtor account information (names, addresses, phone numbers) and oversees imaging of documents and correspondence for the Student Accounts Office.
8. Provides cashiering support as needed, assists colleagues during peak times or absences (including second verification for military exemptions), and serves in the absence of the Student Accounts Coordinator II – Cashier.
9. Performs other duties as assigned.

Knowledge, Skills and Abilities

Knowledge

• Knowledge of collection practices and procedures.
• Knowledge of basic accounting processes and procedures.
• Knowledge of Microsoft Office applications.

Skills

• Skilled in communicating in a professional, service-oriented manner with students, families, faculty, staff, and others.
• Skilled in using a personal computer, office software, and standard office equipment.

Abilities

• Ability to organize and complete work accurately and in a timely manner.
• Ability to perform mathematical calculations and accounting entries with precision.
• Ability to document processes and maintain clear, accurate records.

Minimum Qualifications

• At least four years of cash handling, basic bookkeeping, or accounting clerical experience.
• Experience working in a customer service environment.

Preferred Qualifications

• Bachelor’s degree in a related field plus at least two years of relevant accounting/clerical and customer service experience.

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at hr@angelo.edu.

Posting Number: S1081P

Desired Start Date: 03/01/2026

Open Until Filled: Yes

Tagged as: Employment