Student Accounts Coordinator

Company Description:

Located in the heart of Central New York, Utica University is a comprehensive, independent, private institution founded in 1946 as Utica College. We offer many of the advantages of a large university, such as undergraduate and graduate degree options, excellent academic programs, and outstanding faculty, but with an intimacy and a high degree of personal attention more closely associated with smaller private institutions.

We empower learners to achieve their career and life goals through personally enriching experiences and outstanding educational pathways.

At Utica University, we are committed to creating a working and learning environment where all people feel supported.

Following our institutional values, we work to support diverse perspectives, backgrounds, and experiences in an equitable, respectful, and inclusive environment, while promoting freedom of expression and encouraging civil discourse.

Job Description:

Position Summary:

Incumbent is responsible for processing and posting all payments to Utica University for student and interdepartmental accounts, data and reports relating to various programs such as student health insurance.

Responsibilities:

• Responsible for daily cash up and feed to Finance Department
• Process requests for various campus petty cash replenishments, including ordering withdrawals from bank
• Posts payments, exemptions, remitted fee applications and contracts (including but not limited to VESID) to accounts
• Process Access VR documents sent from various counties and applying the payments
• Review NP list each semester, to ensure students are payment arranged
• Process student refunds after loans, payments etc. have been applied to their account and handles void and stop payment requests where necessary
• Approve all e-refund batches in Cashnet daily
• Responsible for processing itemized bills generated through the website
• Responsible for processing third party billing, sending invoices to companies
• Assist Director of Student Accounts to approve/deny students’ book voucher requests, and process BLOC’s for students generated through the website
• Cross Trained to serve as back-up to: recording and posting all funds to the university to their appropriate account, including, but not limited to, all Student Receivables, and General Ledger Accounts
• Cross Trained to serve as back up to: cashiering operations including payment by checks, cash, credit cards, via secure on-line payment notices, mail and wire payments
• Cross Trained to serve as back up to: Balance and account for daily work and prepare deposit slips for next day deposits to bank
• Cross Trained to serve as back up to: has authority to access the safe daily and maintain access log for security purposes
• Cross Trained to serve as back up to: Petty Cash for vending machine related issues
• Cross Trained to serve as back up to: Appling various charges to students’ accounts. (Traffic fines, Dorm damages, etc.)
• Cross Trained to serve as back up to: Reviewing eligibility for transcripts, diploma requests and readmission to the University
• Answers phone, takes messages or transfers calls as appropriate and provides customer service
• May perform other related duties as assigned

Requirements:

Education and Experience:

• Associate degree required but consideration will be given for education and considerable experience in a similar setting.
• Experience in the banking and/or loan fields helpful.

Skills/Abilities:

• Must have excellent communication skills.
• Working knowledge of Microsoft products such as Word, Excel and Access required.
• Ellucian Banner experience preferred.
• A strong commitment to diversity and work continually to enhance diversity of our students, faculty, and staff.

Supervisory Responsibility:

• May assist with supervision of work-study students.

Additional Information:

Visa sponsorship is not available for this position

EEO/AA Statement

Utica University is committed to affirmative action, equal opportunity, and creating a welcoming work environment for all employees. All qualified applicants will receive consideration for employment without regard to veteran status, disability, citizenship status, domestic violence victim status, or protected status under applicable local, state, or federal law.

Commitment to Supporting and Hiring Veterans

Utica University is a comprehensive, independent, private institution founded in 1946 to offer options for higher education study to veterans returning from the Second World War. More than seventy years since veterans returned from WWII, this tradition of serving veterans is still held in high regard here at Utica University, and we are proud to welcome veterans as students and as valued members of our faculty and professional staff.

Application Instructions:

To be considered for this position, you must upload the following documents:

• Resume / Curriculum Vitae
• Cover Letter

Tagged as: Employment