Student Finance & Accounts Receivable Tech I

Student Finance & Accounts Receivable Tech I

Salary: $49,311.00 – $60,107.00 Annually
Job Type: Classified Staff
Job Number: 188
Closing: 3/5/2026 11:59 PM Pacific
Location: Santa Barbara, CA
Department: Fiscal Services

Basic Functions

A message from Erika Endrijonas Ph.D., Superintendent/President, Santa Barbara City College

Welcome to Santa Barbara City College (SBCC)! Congratulations on making the next step in your career at a community institution that is anchored in opportunity, access, and education. So much goes into making SBCC a top institution and exceptional individuals like yourself are a part of our vision, mission, and commitment to the success of every student at SBCC.

At SBCC we are building a culture, active and committed to academic excellence, diversity, equity, inclusion, accessibility, and anti-racism among our faculty, staff, and students. As a community, we believe that diversity comes in many forms. We understand that individuals are multidimensional, shaped by the intersections of a variety of life experiences and factors. We recognize and challenge the inequities that stem from the complex world in which we live and embrace the many facets of people that make up our wonderful College. And as a leader among community colleges we take pride in our ability to solve problems for the benefit of our students and the community.

We seek college employees, like you, who will take responsibility for equitable outcomes and successful pathways for our students. And, in return, we make every effort to make this a great place to work. If this appeals to you and you are ready to make the commitment we invite you to join our community and embrace our commitments and values.

Vision Statement:

Santa Barbara City College strives to build a socially conscious community where knowledge and respect empower individuals to transform our world.

Mission Statement:

Santa Barbara City College welcomes all students. The College provides a diverse learning environment and opportunities for students to enrich their lives, advance their careers, complete certificates, earn associate degrees, and transfer to four-year institutions.

The College is committed to fostering an equitable, inclusive, respectful, participatory, and supportive community dedicated to the success of every student.

College Facts (as of Fall 2024)

• Instruction, administrative, and support services are provided by 211 full-time faculty, 433 adjunct faculty, and 309 full-time staff and management.
• Santa Barbara City College currently enrolls approximately 13,611 students, the majority of whom are from racially diverse populations as follows: African American/Black – 2.4%; American Indian/Alaskan Native: 0.3%; Asian/Filipino/Pacific Islander- 5.5%; Hispanic/Latinx – 42.4%; two or more races – 6.1%; Unknown – 2.6%; and White: 40.2%.
• 47% of SBCC’s students are under age 19, 28.2% are between the ages 20 and 24, 16.3% are between the ages of 25 and 39, and 8.5% are 40 or older.
• 35.6% of SBCC’s students attend full time (12 units or more), and 64.4% of SBCC students attend part- time.
• SBCC’s Wellness Hub (The WELL) was the first stand-alone health & wellness center among California’s 116 community colleges, and now its model is being adapted statewide via a digital “Wellness Companion Hub.”
• SBCC secured $34 million in state matching funds to replace the Physical Education Building Replacement Project-an exciting, student-centered development that exemplifies the mission of Measure P: to revitalize and modernize our cherished campus while preserving its excellence for future generations.
• In 2009, SBCC gained the status of Hispanic Serving Institution, which among many other benefits, made the college eligible to apply for federal grants geared toward strengthening institutional capacity and building programs to increase the success of Hispanic and other underrepresented students.

Basic Functions
Under the direction of an assigned supervisor, perform a variety of general (I) customer service, clerical and accounting activities in support of assigned functions such as accounts receivable, fee collection and cashiering with considerable accuracy and timelines.

DISTINGUISHING CHARACTERISTICS:

The Student Finance & Accounts Receivable Technician I provides general clerical service related support for student account maintenance, basic accounts receivable activities and cash drawer management. Accounting work is covered by well-established procedures and other assignments include clerical support of an assigned accounting area. This level requires a general understanding of the Department’s policies and procedures and general understanding of Financial Aid.

Representative Duties

ESSENTIAL DUTIES:

Perform a variety of general accounting duties in support of assigned college accounts and functions such as accounts receivable, fee collection and cashiering; process and verify various financial forms and documents; review student accounts for errors and make appropriate adjustments.

Reviews, analyzes, and troubleshoots inquiries related to student account information such as transactions, refunds and account adjustments on the district financial system. Coordinates collection of all cash, check and credit card payments on student accounts; reviews data for accuracy and completeness.

Input a variety of financial and statistical data into an assigned computer system; establish and maintain various auditable records and files; initiate queries, develop spreadsheets and generate a variety of computerized reports and statements; assure accuracy of input and output data; maintain filing systems.

Process accounts receivable as assigned; collect, receive, process and verify incoming monies; prepare and process receipts; check money totals against receipts and invoices to assure accuracy; prepare, balance and reconcile cash accounts, and prepare and distribute bank deposits as required.

Serve as an informational resource to staff, outside agencies and others concerning student accounts, and accounts receivable functions; respond to inquiries, resolve issues, conflicts and discrepancies, and provide general information concerning related accounts, transactions, policies and procedures.

Composes general office correspondence and performs other clerical services of routine nature including, but not limited to filing, data entry, processing of departmental bulk mail and completing forms.

Performs outreach activities to students and third party customers as assigned.

Following federal, state, local and institution privacy laws and policies the incumbent confers with students, parents, personnel and the community to exchange student finance information, resolve issues, or concerns regarding student finance accounts; initiates and receives phone calls to resolve inquiries and discrepancies.

Adhere to the college’s policies and procedures while providing a high level of student, staff, community and outside agency support; providing resolution focused skills, equitable solutions, and timely assistance.

Operate a variety of office equipment including a calculator, copier, fax machine, computer and assigned software.

OTHER DUTIES:

Perform related duties as assigned.

Education and Experience

Any combination equivalent to: graduation from high school supplemented by college-level coursework in accounting or related field and one year clerical or retail experience.

Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities. Experience working with a large volume of transactions. Organizational skills to maintain accurate records and close attention to details. Ability to collaborate across all levels of organization.
PREFERRED/ DESIRED QUALIFICATIONS:

• Experience handling transactions such as cash, checks, or electronic payments, including balancing cash drawers and preparing deposits
• Experience providing customer service in a diverse environment with high-volume phone, email, and in-person interactions
• Experience reconciling accounts, reports, spreadsheets, or other records, with strong attention to detail and accuracy
• Proficiency with digital organization tools and Google applications (Docs, Sheets, Drive, etc.)
• Bilingual proficiency is a plus

WORKING HOURS:
Monday, Wednesday, Thursday, and Friday: 8:00AM – 4:30PM
Tuesday: 10:00AM – 6:30PM (workday schedule may be adjusted)

Hours may vary 40 hours per week, 12 months per year, plus fringe benefits; 6 month probation period. All work schedules and work assignments are subject to change based on the needs of the College.

SALARY INFORMATION:
The current salary schedule range for the Student Finance & Accounts Receivable Tech I is Salary Table 29 Range 18, $49,3111 – $55,830. Nine step salary range continues to a maximum of $60,107. Initial placement based on experience with annual advancement to the next higher step.

Knowledge and Abilities

KNOWLEDGE OF:

Methods, procedures and terminology used in cash drawer management and bank deposit procedures.

Preparation, review and control of assigned accounts.

Data control procedures and data entry operations. Modern office practices, procedures and equipment.

Operation of a computer and assigned software.

Oral and written communication skills.

Interpersonal skills using tact, patience and courtesy.

Arithmetic computations.

ABILITY TO:

Perform a variety of general accounting duties in support of assigned accounts and functions such as accounts receivable, fee collection and cashiering.

Perform a variety of general clerical work related to the preparation, processing, and maintenance of college accounts.

Collect money and verify and balance cash drawer.

Compare numbers and detect errors efficiently.

Manage a large volume of transactions accurately and efficiently.

Perform arithmetic calculations quickly and accurately.

Learn policies and objectives of assigned programs and activities.

Operate standard office equipment including a computer, 10-key, credit card machines and assigned software.

Understand and follow oral and written instructions.

Meet schedules and timelines.

Communicate clearly, concisely and effectively, both orally and in writing.

Establish and maintain effective working and cooperative relationships with others.

A sensitivity to and understanding of the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.

Employ methods to de-escalate issues with customers.

WORKING CONDITIONS:

ENVIRONMENT:

Duties are primarily performed in an office environment, at a desk or at a computer;

The incumbent will experience interruptions while performing normal duties during the regular workday;

The incumbent will have contact, in person or on the telephone, with staff and the general public.

PHYSICAL DEMANDS:

Dexterity of hands and fingers to operate a computer keyboard.

Seeing to read a variety of materials.

Hearing and speaking to exchange information.

Sitting for extended periods of time.

GENERAL REQUIREMENTS (Upon Offer of Employment):

• The selected candidate must be fingerprinted and tested for tuberculosis prior to the start of employment.
• The Immigration Reform and Control Act of 1986 requires verification of identity and the right to work in the United States.
• Selected candidates must be able to perform essential functions of the position with or without reasonable accommodations.
• Proof of college coursework or degrees indicated will be required of selected candidates.
• All offers of employment are subject to approval by the Board of Trustees.

APPLICATION PROCESS

REQUIRED APPLICATION DOCUMENTS:

(The following required documents must be submitted electronically via the online application system.)

1. Online District Application form athttps://www.schooljobs.com/careers/sbcc
2. Within the online application is a required supplemental question on diversity. The committee will be reviewing your answer as part of the screening process. Please take your time and answer the question thoroughly.
3. Letters of reference are not required for this recruitment. Please do not submit reference letters within your online application.
4. Within the online application, there is a required section to list five references. These references will be contacted if you are selected as a finalist for the position. These references should be able to critically assess your work qualifications and job performance

Additional Instructions:

If you experience technical difficulties attaching any of your documents electronically, please contact Human Resources for instructions. If you do not have a scanner, there are commercial facilities available to assist you with this process. All required documents must be submitted with your electronic application by the application deadline or your application will be considered incomplete and will not be considered.

Application Procedure:

To be considered for this position, a complete online application including all required application documents (listed above) must be submitted viahttps://www.schooljobs.com/careers/sbcc by the application deadline (please see instructions to applicants). It is important that the online District Application form (Item #1) be complete and specific to fully indicate the education, experience and other qualifications of the applicant. “See Resume” is not acceptable.

If you apply for more than one position, copies of all the required documents must be attached separately for each position. Applications and all documents submitted become the property of SBCC and are retained electronically.

Accommodation for Applicants with Disabilities:
If you are selected for an interview and need special services or facilities to participate in the interview, please contact Human Resources. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.

Selection Procedure:
SBCC is an equal opportunity employer committed to nondiscrimination on the basis of national origin, religion, age, gender, gender identity, gender expression, race, ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, military and veteran status, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics, consistent with applicable federal and state laws. Reasonable accommodation will be provided for applicants with disabilities who self-disclose.
* EQUAL OPPORTUNITY – TITLE IX EMPLOYER

To apply, visit https://www.schooljobs.com/careers/sbcc/jobs/5218693/student-finance-accounts-receivable-tech-i

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