Student Financial Management Counselor

Student
Financial Management Center

Atlanta Campus

We are seeking 1 Student Financial
Management Counselor (SFMC) to serve in our Student Financial Management at our Atlanta campus.
The SFMC is primarily responsible for providing financial counseling to students, parents, and the university community about the financial
aid process, financial aid eligibility requirements, student account policies by conducting financial management workshops, seminars, and
other outreach activities. This position is also responsible for providing excellent customer service within a high-volume environment which
includes in-person visits and phone inquiries.

WHAT MAKES THE Student Financial Management Center A GREAT PLACE?

• Generous
  benefits, including health, dental, vision, tuition assistance, retirement, etc.
• A knowledge-sharing organization that works
  collaboratively with a variety of partners.
• Professional development opportunity and mentorship
• A rapidly growing center
  within an academic setting

Duties Include:

• Conducts community outreach efforts including financial
  management workshops and orientation presentations as well as conducting calling campaigns to students, parents, other University staff, and
  community organizations.
• Conduct financial literacy counseling for assigned student populations that include Satisfactory Academic
  Progress. State and Federal funding sources as well as student finance topics around budgeting and credit.
• Serves as a tier 2
  resource to students, parents, colleagues, and the university community regarding complex financial aid and student account issues via phone
  and in-person by federal, state, Board of Regents, and institutional regulations.
• Investigates and provides solutions regarding
  financial aid and student account customer issues.
• Review and analyze daily exception reports to resolve issues.
• Assists in
  awarding financial aid according to program regulations, such as HOPE, and federal direct loans, Reviews the accuracy of financial aid
  applications and verifies application information with supporting documentation.
• Evaluates financial circumstances to determine
  appropriate student account payment options.
• Counsel students on a variety of enrollment management issues including all aspects
  from orientation to enrollment and after, including but not limited to admissions, registration, and academic
  records.

Disclaimer: This job requisition provides a high-level job definition. It is not intended to provide a
comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities within the context of this job requisition may
change at the discretion of the employee’s direct supervisor.

Disclaimer: This job requisition provides a high-level
job definition. It is not intended to provide a comprehensive or exclusive list of job duties. As such, job duties and/or responsibilities
within the context of this job requisition may change at the discretion the employee’s direct
supervisor.

Qualifications:
Minimum Hiring Qualifications:

Bachelor’s degree and two years of experience; or combination of education and related experience.

Preferred Hiring
Manager

Preferred working knowledge of Banner.

Preferred previous experience at an institution of higher
education. Financial Aid preferred.

College/Business Unit: Provost & VP Academic Affairs

Department: Student Financial Counsel Center

Location: Dunwoody Campus

Shift: M-F 8:30 AM – 5:15 PM

Salary: $45,000

Pay Grade: 13

FLSA Status: Non-Exempt

Job Type: Full Time (Benefits Eligible)

Special Instructions:
To be fully considered for this position all candidates must submit the following at the time
of submission:
* A complete and accurate GSU application, Resume, Cover Letter (Recommended)

Final candidates must provide
three professional references.

#LI-KH1

Georgia State University ValuesCOMMUNITY: Fostering a distinctive
shared identity and common purpose across our multi-campus university, IDENTITY, PLACEMAKING & BELONGING: Respecting the dignity and value
of all people and perspectives through honorable conduct based on engagement, fairness, access, and civility, TRANSFORMATION: Intentionally
pursuing knowledge, practice, and scholarly rigor to inspire lifelong learning, and to make our community and the world a better
placeINTEGRITY: Adhering to our values, mission, and the truth through respectful cooperation and effective stewardship of resources,
EXCELLENCE: Achieving the highest standards and distinction in teaching, research, and service, STRATEGIC INNOVATION: Embracing invention
and creativity in the pursuit of meaningful discovery using our collective talents USG Core Value StatementThe University
System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core
Values are Integrity, Excellence, Accountability and Respect. These values serve as the foundation for all that we do as an organization,
and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core
Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct Additionally, USG supports Freedom of
Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity: Georgia State prohibits discrimination, including discriminatory harassment, on the basis
of race, ethnicity, ancestry, color, religion, sex (including pregnancy),, This prohibition applies to faculty, staff, students, and all
other members of the Georgia State community, including affiliates, invitees, and guests., sexual orientation, gender identity, gender
expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions.
Background CheckSuccessful candidate must be able to pass a comprehensive criminal background investigation and other
background searches as applicable to the job such as credit check and Motor Vehicle Record. Clery Disclosure of Campus Security
Policy and Campus Crime: Georgia State University is committed to its students’ and employees’ safety and security.It complies with
the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) to provide information on certain crimes
on campus. This position may be designated as a Campus Security Authority, ensuring that reported crimes are routed to the appropriate
University office.

Please note, Georgia State University’s career board updates daily and requisitions are subject to be removed
without prior notice or before the posting expires.

Georgia State University is an Equal Opportunity Employer and does not
discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or
local protected class.

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