Test Center Administrator

Internal Title: Test Center Administrator

Department: Academic Testing Center

Position Type: TLB – Time Limited – Benefits

Full or Part Time: Full-Time

Basis: N/A – Time Limited

Hours per week: 37.5

Normal work days
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday

Normal work hours
Monday to Saturday, days and hours vary

Job Details

Test Center Administrator

Coastal Carolina University is currently accepting applications for the following position: Test Center Administrator in the Academic Testing Center.

Providing a broad spectrum of testing services to both the University and communities in a convenient, secure and professional environment. Must be certified as required by each testing company and maintain up-to-date knowledge of testing requirements. Observes University, state/federal, and test agency policies and procedures for security/confidentiality of testing records; includes adherence to FERPA as related to CCU and testing services, to maintain integrity of ATC.

How to Apply: Interested candidates may apply online at https://jobs.coastal.edu/postings/121054. Applicants must submit a cover letter, resume and list of three (3) professional references. Deadline to Apply: February 27, 2026.

Required Qualifications: High school diploma or equivalent GED and two (2) years experience in a professional office setting required. Six (6) months experience in standardized testing, working with scheduling systems, and Microsoft Office (Word, Excel and Outlook).

Preferred Qualifications: Certifications for administering exams from Professional testing companies preferred, including: ATI/TEAS, ETS/Prometric, Pearson Vue, PSI, PAN, Kryterion, Meazure Learning, Prov and CLEP.

Duties include, but are not limited to:

Academic Testing Center daily operations: Ensures compliance of all testing companies’ regulations, policies, and procedures by testing candidates; Exam administration, including identification checks, paperwork and exam administrations.; Monitoring simultaneous activities and being prepared to take action if any issue (technical or security) arises; Review operational procedures periodically; Maintains up to date knowledge of exam and company policies/procedures

Customer Service: Provides exceptional customer service to all constituents, including but not limited to, faculty, staff, students, visitors and the community at large via in person, phone, and email; Handles all constituent needs in a professional, timely and positive manner.

Part time staff oversights: Provides assistance in training, mentoring and proctoring by ATC part-time Staff. Ensure testing security, check-in protocols and all testing company regulations are adhered to by all staff

Time-limited position with benefits. Salary will be commensurate with qualifications and experience. Normal work hours vary Monday through Saturday. The position will serve 37.5 hours/week. Must be flexible to meet the special scheduling needs of the university.

Coastal Carolina University is a public comprehensive liberal arts institution located in Conway, South Carolina, just nine miles from the Atlantic coastal resort city of Myrtle Beach. Coastal Carolina University enrolls over 10,000 students from 49 states and 55 nations. The University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award the baccalaureate and master’s degrees of national and/or regional significance in the arts and sciences, business, humanities, education, and health and human services, a specialist degree in instructional technology, and PhD degrees in marine science: coastal and marine systems science and education sciences.

The University provides equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, citizenship status, national origin, or because an employee or applicant for employment is an individual with a disability or a disabled veteran, an Armed Forces service medal veteran, a recently separated veteran, or an active-duty wartime or campaign badge veteran, or other “protected veteran,” as defined by law. Coastal Carolina University is an EO/AA employer.

Required Qualifications

High school diploma or equivalent GED and two (2) years experience in a professional office setting required. Six (6) months experience in standardized testing, working with scheduling systems, and Microsoft Office (Word, Excel and Outlook).

Preferred Qualifications

Certifications for administering exams from Professional testing companies preferred, including: ATI/TEAS, ETS/Prometric, Pearson Vue, PSI, PAN, Kryterion, Meazure Learning, Prov and CLEP.

Knowledge, Skills & Abilities

Strong observational and listening skills; the ability to multitask in a fast-paced team-oriented setting; proficient knowledge of computers; the ability to meet yearly certification requirements; excellent customer service and critical thinking skills; excellent communication skills (written and verbal); Attention to detail. Incumbent must be self-motivated, independent and results oriented to fulfill responsibilities to this position; the ability to work with minimal supervision in the daily performance of duties; knowledge and skills involving technology, both hardware and software; knowledge and use of general office equipment; the ability to work well with people; knowledge and use of Microsoft products (Word, Excel, and Outlook). Individual must be able to prioritize and perform multiple tasks at one time, sit for long periods of time, and swap out computers, cables, and accessories as needed

Subject to Drug/Alcohol Testing Guidelines
No

Subject to Credit Check: No

Working Conditions

Requires handling confidential materials and personal information; Requires handling multiple concurrent tasks with constant interruptions. Must be able to quickly prioritize tasks.; Must be able to understand direction/instructions, written and spoken, and adhere to established procedures of the office and testing sponsors and companies; Must be adaptable in the face of workplace stressors such as: customer service and high stress situations, maintaining security requirements, prioritizing competing tasks, technical issues with software and hardware, maintaining confidentiality of candidate and exam information.; Able to meet company and exam sponsor requirements and maintain certifications for administration of exams. Must also stay up to date with policies and procedures to have knowledge on demand from all testing companies and exam sponsors; Requires speaking in great frequency throughout the entire day. Must be able to clearly communicate (verbally) with customers instructions, rules and respond to inquiries; Must be able to clearly communicate (written) with company representatives and customers. Needs to be able to clearly and concisely write reports to document any incidents that occur throughout a testing session.; Requires cleaning and sanitizing workstations, headsets, exam supplements, and use of cleaning products.; Must be able to remain stationary for long periods of time to monitor candidates via security cameras.; Must be able to move around the office and through rooms to perform walk-thru observations.; Must be able to transport and replace computer equipment to and from testing station if necessary to remove/install due to technical/hardware issue. Including crawling under desks for cables and power; Requires the use of computer and peripheral equipment, copier, scanner, telephone, printers, security systems, metal detector wand and shredder.

Posting Number: NS01401P

Number of Vacancies: 1

Desired Start Date: 03/16/2026

Position End Date (if temporary)
03/15/2027

Job Open Date: 02/16/2026

Job Close Date: 02/27/2026

Open Until Filled: No

Tagged as: Employment