Withdrawal Calculation Processor

If you’re looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You’ll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!

The Withdrawal Calculation Processor is responsible for completing return to title IV and Institutional calculations for students who meet the criteria of withdrawing from a program.

Essential Duties and Responsibilities:

• Determine student’s eligibility for federal loans and Pell upon withdrawal based on DOE compliance
• Communicate timely with students eligible for post withdrawal disbursements
• Accurately determine institutional charges based on Full Sail’s refund policy
• Communicate balances or credits to student in timely manner
• Stays current on federal updates and policies
• Communicates effectively with other departments

Other Responsibilities:

• Adheres to policies and procedures of Full Sail University
• Maintains strict confidentiality of Company and personnel information
• Demonstrates a strong commitment to the mission and values of the organization
• Adheres to Company attendance standards
• Performs other duties as assigned

Supervisory Responsibilities: No

Competencies:

• Strong organizational, analytical, and interpersonal skills
• Creative and innovative writing ability, including proofreading and editing for grammar and punctuation
• Exceptional written and verbal communication skills
• Detail oriented
• Ability to multi-task and work independently
• Ability to interact with staff at all levels in a fast-paced environment

Education and/or Experience:

• Bachelor’s Degree in Business Administration, Finance, or related discipline preferred.
• Previous experience in Student Accounting or Financial Aid.

Certificates, Licenses, Registrations: n/a

Computer/Equipment Skills:

• Proficiency using software programs such as MS Word, PowerPoint, Excel, and Outlook with high proficiency using Excel
• Prior experience using Campus Vue Management software

Environmental Factors/Physical Demands:
Work is performed in an office environment. While performing the duties of this job, the
employee is regularly required to have the ability to maintain active customer and employee
communication; access, input and retrieve information from the computer system; enter
alphanumeric data into a computerized system often while listening on the telephone. May be subject to bending, reaching, kneeling, stooping and lifting up to thirty (30) pounds.

Full Sail is an Equal Opportunity Employer.

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