WordPress Technical Support Engineer

We are looking for a skilled and passionate WordPress Technical Support Engineer to join our growing team. The ideal candidate should have strong experience in WordPress troubleshooting, hosting environments, DNS management, and customer support.

Responsibilities

• Provide technical support for WordPress websites
• Troubleshoot plugin, theme, hosting, and DNS-related issues
• Perform website migrations and backups
• Resolve website performance and security issues
• Assist clients via email, chat, or ticket systems
• Work with cPanel, Cloudflare, and hosting platforms
• Monitor website uptime and functionality

Requirements

• Strong knowledge of WordPress
• Experience with Elementor, Divi, or WPBakery
• Understanding of DNS, domains, SSL, and hosting
• Basic knowledge of HTML, CSS, PHP, and MySQL
• Good communication and problem-solving skills
• Ability to handle multiple support tickets efficiently

Nice to Have

• Experience with SEO tools and optimization
• WP-CLI knowledge
• Familiarity with WooCommerce
• Experience working in customer support environments

Job Type

• Full-Time / Remote

Why Join Us?

• Work on exciting WordPress projects
• Friendly and supportive environment
• Growth opportunities in technical support and web development
• Flexible remote working culture

Apply now and become part of our growing digital team.

Please note that only shortlisted candidates will be notified.

Tagged as: Employment

Source ⇲
WordPress Jobs