Part-time Learning Support Assistant (LSA) Intern, Skilled Trades

Company Description:

Monroe Community College is a unit of the State University of New York (SUNY) and is one of only nineteen community colleges across North America selected for board membership in the League for Innovation in the Community College. Founded in 1961, MCC prides itself on providing an affordable, quality education for more than 8,500 students in the Rochester area. MCC is a large institution offering over 100 programs across two main campuses, two specialized centers, and various community sites.

Monroe Community College expects and upholds equity, inclusion, and a sense of belonging in our educational programs, policies, campus life, employment, and community involvement. We believe diversity enriches our lives and leads to understanding and appreciating our differences and commonalities. To achieve academic and institutional excellence, we actively recruit, engage, and retain students, faculty, staff, and community partners who represent the diversity of our region, nation, and world. MCC embraces inclusion and diversity, offering activities and programs to enhance the personal and professional development of faculty, staff, and students. The College welcomes candidates committed to MCC’s mission of access, academic excellence, and a desire to work in a diverse and dynamic environment.

Job Description:

Function of Position:

We are seeking a proactive and organized Learning Support Assistant (LSA) Intern to support classroom facilitation and course administration. This role provides valuable hands-on experience in learning management systems, instructional support, and educational program administration. The ideal candidate will bring strong communication skills, attention to detail, and a passion for education and service.

*This is a part-time, temporary position

Examples of Duties & Responsibilities:

• Assist with uploading course materials, tracking student progress, updating content, and troubleshooting access issues.
• Provide in-class support to instructors by distributing materials, moderating discussions, and assisting with breakout activities.
• Record and maintain accurate student attendance for all sessions.
• Assist instructors in grading assignments, projects, and quizzes based on established rubrics.
• Respond to student questions regarding coursework, deadlines, and logistics.
• Gather and organize student evaluations to support continuous improvement.
• Support classroom setup, scheduling, and other course-related administrative needs.
• Troubleshoot basic technical issues during classes, including audio-visual setup and connectivity.
• Coordinate with alumni on follow-up activities and program engagement.
• Assist with managing phone calls, emails, and other administrative tasks as needed.

MCC Expectations:

• Adheres to the College Code of Conduct.
• Contributes to, supports, and maintains an equitable, inclusive, and collaborative College environment.
• Maintains technological competencies utilized by the College.
• Commits to the philosophy of a comprehensive community college.
• Commits to professional growth. which includes seeking ongoing training in diversity, equity and inclusion to better serve students.

Requirements:

Required Qualifications:

• Currently enrolled in a degree or diploma program in Education, Business Administration, or a related field.
• Proficiency with MS Office and Excel.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple tasks and work effectively both independently and as part of a team.
• Demonstrated interest in education and service-oriented roles.

Preferred Qualifications:

• Experience with Learning Management Systems (LMS) such as Blackboard, Canvas, or Moodle.
• Previous experience in tutoring, teaching assistance, or classroom support.
• Basic knowledge of troubleshooting classroom technology (projectors, AV systems, Zoom, etc.).
• Bilingual and able to read, write, and speak Spanish, or other languages, proficiently

Opportunity:

This internship provides direct experience in educational program delivery, course facilitation, and academic administration. It is an excellent opportunity for students interested in careers in education, training, or program management to build practical skills while contributing to a mission-driven program.

Additional Information:

Starting Salary: $18.00-$24.00 per hour based on credentials
Time: Tuesdays, Wednesdays, Thursdays – 21 hours per week
Location: FWD Center, 321 State Street, Rochester, NY 14608

Prohibition of Remote Work Outside New York State: Remote work locations outside New York State are not authorized by the College due to out-of-state tax and regulatory implications. In limited circumstances, prompted by business or operational needs, the College may approve requests to work remotely outside of New York State, on a short term, temporary basis.

Monroe Community College prohibits discrimination based on race, color, religion, sex, sexual orientation, pregnancy, familial status, gender identity or expression, age, genetic information, national or ethnic origin, physical or mental disability, marital status, veteran status, domestic violence, victim status, criminal conviction, or any other characteristic or status protected by state or federal laws or College policy in admissions, employment, and treatment of students and employees, or in any aspect of the business of the College.

Notice of Non-Discrimination
Annual Campus Security & Fire Safety Report

Application Instructions:

Interested applicants must apply online and create an account by clicking on the APPLY NOW tab below. Returning applicants may login to their Monroe Community College Careers Account to apply for this position. See the FAQ page for guidance using our online system. Please contact us if you need assistance applying through this website.

Applicants MUST submit the following documents* to be considered for this position:

1. Resume/CV
2. Cover Letter

*Official transcripts will be required upon employment. Applicants with foreign degrees must submit a completed credential evaluation comparing your foreign academic accomplishments to standards in the U.S

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