Bursar

When you join the SUNY Corning Community College (CCC) team, you are helping to positively transform the lives of our students, their
families and our communities. We are a premier two-year College, offering degree programs, certificates, and continuing education classes.
We promote intellectual and personal growth through individualized education, inspire innovation to meet the educational and workforce needs
of the community and leverage a variety of partnerships to help our students and community succeed.

The Bursar position is
responsible for the administration, accuracy, and integrity of all student financial transactions, including billing, collections,
cashiering, and student accounts receivable. The Bursar ensures compliance with federal, state, institutional, and accreditation
requirements while providing excellent customer service to students and campus stakeholders.

Occasional meetings at different CCC
locations and in the community may be required; travel to conferences and/or recruiting events may be required. Prolonged time
sitting/standing working with computers and monitors, ability to walk/move across campus including walking up and down stairs, ability to
lift up to 20 pounds (occasionally may be more), repeated motions including keyboard typing. Typical office and indoor building
environments, occasional outdoor activity may be required.

Incumbent must perform the essential duties and responsibilities with or
without reasonable accommodation. This summary is intended to describe the general nature and level of work and is not intended to be a
comprehensive list of duties and responsibilities.

Essential Functions

Student Account Functions ( 60%)

Student Accounts & Billing:

• Oversee student billing, county charge back billing, 3rd party billing and reconcile
  accounts receivable ledger.
• Performs regular reconciliation of tuition and fee revenue in Banner Student Accounts and the General
  Ledger; researches and resolves discrepancies in collaboration with Finance.
• Administer payment plans, refunds, adjustments, and
  account credits.
• Ensure accurate posting of payments, financial aid, third-party payments, and county chargebacks.
• Manage
  delinquent accounts, collections processes, and account holds in accordance with institutional policy.

Cashiering &
Payment
Processing:

• Supervise daily cashiering operations, including cash, checks, credit cards, ACH, and online payments.
• Ensure proper internal controls, cash handling procedures, and compliance with audit standards and best practices.
• Draw
  down of federal funds.
• Reconcile cashiering activity to the general ledger and banking records.

Supervision
&
Customer Service ( 20%)

Supervision & Leadership:

• Supervise and train Student Accounts staff;
  ensure
  cross-training and coverage.
• Establish performance expectations and conduct evaluations.
• Promote a
  customer-focused,
  compliant, and service-oriented work environment.

Customer Service & Communication:

• Serve as a point of
  contact for student account inquiries and escalations.
• Provide clear communication to students
  regarding billing, deadlines,
  policies, and financial responsibilities.
• Collaborate closely with Financial Aid, Registrar,
  Admissions, Enrollment Advisement
  Center, and Residence Life to ensure coordinated student service.
• Maintain Student Accounts
  portions of the external and internal
  web site

Compliance & Reporting ( 20%)

Compliance & Internal
Controls:

• Ensure compliance
  with FERPA, Title IV regulations, state regulations, audit requirements, and accreditation
  standards.
• Develop, maintain, and enforce
  written Standard Operating Procedures (SOPs) for Student Account functions.
• Assist with internal & external audits by providing
  requested reporting and documentation.
• Responsible for 1098T
  filing and distribution.

Systems & Reporting:

• Maintain and oversee the student accounts module of the
  ERP system (e.g. Banner).
• Produce regular financial and
  operational reports related to student accounts and receivables.
• Collaborate with IT and Finance to update, maintain, and implement
  system s (e.g. Nelnet and Bank Mobile) enhancements and process
  improvements.
• Perform other related duties as assigned

Required Knowledge, Skills, and Abilities

• Knowledge of generally accepted accounting principles to support accurate
  student billing, receivables management, accruals, and
  deferrals.
• Excellent management, organizational, analytical, interpersonal
  communication, and writing skills.
• Strong
  computers and spreadsheet skills with the ability to produce complex financial analyses
  and comprehensive reports.
• Ability to
  manage multiple projects and adhere to deadlines.
• Ability to research and solve
  complex problems.
• Ability to work
  effectively with diverse populations.
• Demonstrates commitment to accomplishing work in
  an ethical, efficient, and cost-effective
  manner.
• Ability to effectively convey information verbally and in writing, demonstrate
  effective listening skills, and display
  respect for and openness to other people’s ideas and thoughts.
• Ability to accept changes to
  job requirements, policies, workload,
  etc., as well as learn new methods, procedures,or techniques resulting from change with the ability to
  clearly approach problems and find
  solutions.
• Demonstrates support for the College’s goal of becoming a more diverse, inclusive, and
  culturally awarecommunity and
  practicing anti-racist/biased behaviors.

Minimum Qualifications

Bachelor’s degree
in Accounting, Finance,
Business Administration, or related field with 3 years of college student account experience.

Minimum of 1
year of successful
supervisory experience in the areas of student accounts, bursar operations, or higher education finance.

Demonstrated knowledge of
student billing, accounts receivable, and cashiering functions.

Experience with ERP systems and
financial reporting tools.

Preferred Qualifications

Master’s degree in Business Administration, Accounting, or Higher
Education Administration.

Experience in community college or public higher education environment.

Experience with Banner
Financial and Student Accounts
systems.

Familiarity with federal financial aid cash management regulations.

• Starting
  pay for the successful
  applicant is dependent on a variety of job-related factors, including, but not limited torelevant experience,
  education, market demands, and
  training.

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