Patient Services Representative I-II OBGYN, Highlands Ranch

Patient Services Representative I-II OBGYN, Highlands Ranch

Patient Services Representative I-II – OBGYN,
Highlands Ranch – 39365 University Staff Description

University of Colorado Anschutz Medical
Campus

Department: Community Practice

Job Title: Patient Services Representative I-II –
OBGYN, Highlands Ranch

Position #:’00846216 – Requisition #:39365

Job
Summary:

Attention customer service experts with a passion for team-centric care coordination in an out-patient setting. We
need your caring and compassionate expertise to continue providing our patients with top notch quality care.

The Patient Services
Representative is responsible for providing efficient, effective, quality customer service through a variety of duties including, but not
limited to, patient check-in, registration, scheduling, exam preparation, outbound calling, and some referral management. They comply with
established company policies and procedures, HIPAA Privacy Rules and University of Colorado School of Medicine Confidentiality Policy. The
Patient Services Representative ensures clear and timely communication including patient appointment status to clinical
department(s).

Key Responsibilities:

• Acknowledges and welcomes patients and visitors; sets the tone for a positive
  experience
• Checks patients in and out for appointments, schedules follow-up appointments at time of discharge
• Verifies
  patient and insurance information, while accurately documenting necessary modifications into the Electronic Health Record
  (EPIC)
• Answers multiple phone lines in order to fulfill patient needs over the phone
• Monitors provider schedules daily to
  ensure that all open appointment slots are filled same day and schedules are free of roadblocks
• Reviews the Daily Appointment Report
  three to five days in advance for patient appointments to ensure referral accuracy
• Collects patient copays and balances drawer
  daily

Work Location:

Onsite – this role is expected to work onsite and is located
in Highlands Ranch, CO.

Why Join Us:

Community Practice Medicine, housed within the School of Medicine
at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to
Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to; Orthopedics, Vascular Surgery,
OBGYN, Internal Medicine, Urology, Psychiatry, and many more!

The University of Colorado Anschutz Medical Campus is a public
education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing
science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives
over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly
1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz
Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.

Why work
for the University?

We have AMAZING benefits and offer exceptional amounts of holiday, vacation and sick leave! The
University of Colorado offers an excellent benefits package including:

• Medical: Multiple plan options
• Dental: Multiple plan
  options
• Additional Insurance: Disability, Life, Vision
• Retirement 401(a) Plan: Employer contributes 10% of your gross
  pay
• Paid Time Off: Accruals over the year
• Vacation Days: 22/year (maximum accrual 352 hours)
• Sick Days: 15/year
  (unlimited maximum accrual)
• Holiday Days: 15/year
• Tuition Benefit: Employees have access to this benefit on all CU
  campuses
• ECO Pass: Reduced rate RTD Bus and light rail service

There are many additional perks & programs with the CU Advantage.

Qualifications:

Minimum Qualifications:

Patient Services Representative
I:

• High school diploma or GED
• 1+ years of patient/client-facing experience

Patient Services Representative
II:

• High school diploma or GED
• 2+ years of patient/client-facing experience
• A combination of education and
  related technical/paraprofessional experience may be substituted on a year for year basis.

Preferred
Qualifications:

• College graduate
• Medical office experience
• EPIC experience
• MS Office
  experience
• Bilingual, Spanish-speaking

Conditions of Employment:

• Must be able to work
  in-person
• Must be able to travel to alternate locations, as assigned
• Applicants must be legally authorized to work in the
  United States without requiring sponsorship. We are unable to provide work visa sponsorship or employment authorization for this position
  now or in the future.

Knowledge, Skills and Abilities:

• Strong organizational and personal skills;
  must have strong work ethic
• Strong communication skills, both written and verbal
• Ability to maintain a positive attitude
  with clients, employees, and management
• Ability to work quickly – individually and as part of a team
• Ability to read,
  analyze, and interpret policies, documents, and regulations

How to Apply:

For full
consideration, please submit the following document(s):

1. A letter of interest describing relevant job experiences as they relate to
   listed job qualifications and interest in the position
2. Curriculum vitae / Resume
3. Three to five professional references,
   including name, address, phone number (mobile number if appropriate), and email address

Questions should be directed to: Anne
Elish, Anne.Elish@cuanschutz.edu

Screening of Applications Begins:

Immediately and continues until position is filled. For best
consideration, apply within one month of posting date.

Anticipated Pay Range:

The starting salary range
(or hiring range) for this position has been established as

• Patient Services Representative I: $38,000 – $44,384
• Patient
  Services Representative II: $43,700 – $51,042

The above salary range (or hiring range) represents the University’s good faith and
reasonable estimate of the range of possible compensation at the time of posting and will be prorated per FTE. This position is eligible for
overtime compensation.

Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous
leave, health plans and retirement contributions that add to your bottom line.

Total Compensation Calculator: http://www.cu.edu/node/153125

Equal Employment Opportunity Statement:

The University of Colorado (CU) is an Equal Opportunity Employer and
complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a
workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply.

ADA Statement:

The University will provide reasonable accommodations to applicants with disabilities throughout the
employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human
Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu.

Background Check Statement:

The University of Colorado Anschutz Medical Campus is dedicated to ensuring a
safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background
investigations for all prospective employees.

Vaccination Statement:

CU Anschutz strongly encourages vaccination
against the COVID-19 virus and other vaccine preventable diseases. If you
work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz,
you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or
volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll
in the occupational health medical
surveillance program.

Application Materials Required: Cover Letter, Resume/CV, List of References Job Category
:
Administrative Support and Related Primary Location
: Aurora Department: U0001 — Anschutz Med Campus or Denver – 21968 – SOM-DEAN
DO CPD – OB-GYN Schedule
: Full-time Posting Date
: Mar 23, 2026 Unposting Date
: Ongoing Posting Contact
Name: Anne Elish Posting Contact Email: Anne.Elish@cuanschutz.edu Position
Number: 00846216

To apply, visit https://cu.taleo.net/careersection/2/jobdetail.ftl?job=39365&lang=en

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