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Job ID: 319216


Department

IMU DINING (BA-DIMU-IUBLA)

Department
Information


IU Dining and Hospitality embraces and expands Indiana University’s core values of education, innovation, and
tradition which embody the true spirit of Hoosier hospitality.

IU Hospitality infuses Indiana University’s beautiful campus with
vibrant life, creating a home away from home for visitors and the IU community alike. From our space in the Indiana Memorial Union,
hospitality staff serve thousands of guests each year through professional dining and retail operations, catered events, conferences, and
celebrations, keeping our spaces clean and functional, our food tasty, and our customers happy.



Through meticulous planning and
coordination, constant innovation, and a keen attention to detail, IU Catering staff use fresh, seasonal ingredients to deliver spectacular
client-driven culinary experiences from piping hot coffee and in-house baked pastries for a meeting of 20 to a sumptuous 5 course meal and
elegant custom cake for a wedding of 200 on campus and throughout Bloomington.


Job Summary

Department-Specific
Responsibilities

  • Interacts with the host of the event to ensure the event is exceeding their expectations.
  • Oversees
    event setup, servers during the event, and breakdown of events.
  • Assists with inventory management for alcohol.
  • Attends
    pre-event meetings, and executes events according to the Banquet Event Order (BEO).
  • Acts as a liaison between the host, kitchen, and
    servers.

General Responsibilities


  • Assists with setting up and tearing down all venues, while communicating
    event expectations and ensuring customer service standards are demonstrated on the job.
  • Works to store and deliver packages and
    equipment.
  • Answers staff and customer questions, troubleshoots basic issues, and provides guidance on urgent matters.
  • Covers
    bar event shifts, bartender breaks, and register operations as needed.
  • Acts as back up for supervisor in his/her absence scheduling
    and training hourly employees on work activities.
  • Trains employees in work and safety procedures and departmental
    policies.
  • May provide guidance to lower-level catering positions.


Qualifications


EDUCATION


Required

  • High school diploma or equivalent
    (such as HSED or GED)


WORK EXPERIENCE


Required

  • 2 years of experience in food
    service

LICENSES AND CERTIFICATES



Required

  • Food Safety (ServSafe) certification
    within 180 days from date of hire
  • Possesses a valid driver’s license and ability to be insured by Indiana University upon date of
    hire
  • Proof of Server Permit Application upon date of hire


SKILLS


Required

  • Friendly and service-oriented
  • Ability to work in a safe and efficient manner
  • Knowledge of health and safety
    regulations
  • Knowledge of professional cooking principles
  • Ability to respond to common food inquiries or complaints from
    customers and take appropriate action to resolve issues
  • Ability to work comfortably in a group environment, treat employees and
    customers with kindness and respect
  • Ability to be a flexible team player in a dynamic environment requiring a customer focused
    approach and utilizing excellent interpersonal skills communication, facilitation and coaching skills
  • Ability to work in safe and
    efficient manner

Working Conditions / Demands


This position requires tasks typically associated with
back-of-the-house food service work. It involves periods of both sedentary work and times of frequent movement about the workspace. This
role involves moving up to 15 to 25 pounds. This role requires using commercial kitchen equipment and tools, moving supplies and effective
communication skills are necessary. This role involves handling meat and plant-based food products as well as a variety of ingredients that
may include some or all of the top 9 allergens in the preparation of menu items and during the course of cleaning and ware-washing tasks.
The person in this role must be able to perform the essential functions with or without an accommodation.


Work
Location

Bloomington, Indiana

Advertised Salary



$15.75 per hour


Work Hours

Shift
times vary according to business needs.

Management reserves the right to adjust work hours to accommodate special meals and
events.


Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits
including:


  • Comprehensive medical and dental insurance
  • Health savings account with generous IU
    contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by
    IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment
    insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan
    options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each
    year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance
    program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job
Classification


Career Level: Intermediate


FLSA: Nonexempt

Job Function: Operations

Job Family: Food Services


Click here to learn more
about Indiana University’s Job Framework.
Equal Employment Opportunity

Indiana University is an equal opportunity
employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of
Non-Discrimination here which includes contact information
.



Contact Us

Request Support
Telephone: 812-856-1234


Tagged as: Employment

Source
HigherEdJobs - Food Services

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