Systems Administrator
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Location: Boulder, Colorado
City:
Boulder
State: Colorado
Employment Type: University Staff
Schedule: Full-Time
Posting Close Date: 16-Jun-2026
Date Posted:
05-Jun-2026
Job Summary
The CU Boulder Department of Public Safety encourages applications for
two Systems Administrator roles. The Systems Administrator is a key member of the University of Colorado Boulder Department of Public Safety
(DPS) team, responsible for the administration, support, and maintenance of critical public safety applications, including Genetec, C-CURE,
and Axon Fusus, along with their supporting technology infrastructure.These roles ensure the availability, stability, security, and
operational integrity of critically important services through proactive system administration, configuration management, patching, incident
response, monitoring, and vendor coordination. The Systems Administrators will be responsible for the full Genetec server, storage, and
database environment, as well as application support. The roles will collaborate with the Office of Information Technology (OIT) for network
and data center hosting support and participate in quarterly security reviews with OIT Security. The positions include participation in a
24/7 on-call rotation to ensure uninterrupted service delivery.
CU is an Equal Opportunity Employer and complies with all applicable
federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are
treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals
with disabilities.
Who We Are
The Division of Public Safety seeks to facilitate
and coordinate a culture that supports the Boulder campus’ commitment to maintain the highest level of ethics, integrity, and safety in the
conduct of its operations. We do this though services to enhance community safety, protect life and property, and foster safe, secure, and
ethical practices.The University of Colorado (CU) Boulder is one of America’s leading research universities and the flagship of the CU
System. As a comprehensive public doctoral Research University, CU Boulder is a member of the Association of American Universities and is
classified as an R1 University. The university has nine schools and colleges offering over 150 academic programs and enrolling 35,000
degree-seeking undergraduate and graduate students.At CU Boulder, we believe in supporting each other and valuing everyone who is part of
our community. Our values are expected of all Buffs and lead our actions in the classroom, on campus and in our community. At CU Boulder, we
commit to building a more diverse and inclusive campus community. We value different backgrounds, identities and perspectives and believe
that engagement with a wide range of ideas and viewpoints can help students learn and grow.
What Your Key
Responsibilities Will Be
Application Administration & Support
- Administer, configure, and maintain
Genetec, C-CURE, and Axon Fusus applications. - Ensure high availability, performance, and security of all public safety
applications. - Troubleshoot application issues, respond to service tickets, and provide Tier 3 support.
- Coordinate with OIT
and vendors for network or data center issues affecting applications. - Implement application upgrades, patches, and configuration
changes in collaboration with vendors to minimize service disruption. - Maintain detailed documentation of application
configurations, changes, and operational procedures.
Genetec Server and Storage Administration
- Manage and maintain
the full Genetec on-premise environment, including servers, storage, and database. - Collaborate with Genetec vendor to architect and
support backup and disaster recovery solutions. - Monitor, optimize, and tune system performance to ensure service reliability.
- Serve as primary on-call contact for Genetec infrastructure incidents.
Systems & Infrastructure Coordination
- Partner with OIT networking and data center teams for connectivity, hosting support, and security consultation.
- Raise
infrastructure-related incidents to OIT as needed. - Maintain awareness of infrastructure changes that could impact applications and
ensure application readiness.
Vendor & Contract Management
- Manage relationships with application and security
vendors, including licensing, contracts, and maintenance agreements. - Coordinate vendor engagement for troubleshooting, patches, and
system updates.
Security, Compliance, & Documentation
- Ensure application and platform configurations follow
university cybersecurity and data privacy standards. - Maintain documentation for compliance, auditing, and operational continuity.
Technology Evaluation & Innovation
- Research emerging public safety technologies and assess potential
enhancements for system performance, security, and reliability.
Professional Development & Campus IT
Engagement
- Participate in ongoing professional development to maintain expertise in public safety systems, application
administration, and IT standard processes. - Act as DPS liaison to OIT and other campus IT units to support application integration,
risk management, and security initiatives.
What You Should Know
Standard business hours M-F, with
participation in a 24/7 on-call rotation to support critical public safety applications, including Genetec, C-Cure, and Fusus. Must be
willing to respond to incidents promptly and coordinate with OIT and vendors as necessary.
What We Can Offer
Annual salary range is $70,900 – $79,700.
Benefits
At the University of Colorado Boulder, we are committed to
supporting the holistic health and well-being of our employees. Our comprehensive benefits package includes medical, dental, and retirement plans; generous paid time off;
tuition assistance for you and your dependents; and an ECO Pass for local transit. As one of Boulder County’s largest employers, CU Boulder
offers an inspiring academic community and access to world-class outdoor recreation. Explore additional perks and programs through the CU Advantage program.
Be Statements
Be excited. Be willing. Be Boulder.
What We Require
- Bachelor’s degree or equivalent combination of education and experience.
- At least 1 year of experience in:
- Application support or administration (preferably for security or enterprise systems).
- Server, storage, and
virtualization administration. - System troubleshooting, incident response, and ticket resolution.
- Vendor coordination and
contract support. - At least 1 year of experience with Genetec, C-CURE, and/or Axon Fusus or similar public safety
systems.
What You Will Need
- Strong analytical and problem-solving abilities.
- Excellent
interpersonal and communication skills. - Ability to collaborate effectively with a diverse range of team members.
- Strong
attention to detail and commitment to operational excellence. - Customer-focused demeanor with a dedication to continuous
improvement.
What We Would Like You to Have
- Two or more years of experience with system administration
/ application support with referenced public safety technologies and systems. - Experience supporting Genetec or similar integrated
security platforms. - Familiarity with networking, Windows server administration, databases, and virtualization as they relate to
application support. - ITIL4 or equivalent IT service management certification.
- Experience in public safety, campus security,
or enterprise security technology environments. - Knowledge of backup, disaster recovery, and high-availability planning.
Special Instructions
To apply, please submit the following materials:
- A current resume.
- A
cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities
of the position.
We may request references at a later time.Please apply by June 16, 2026 for consideration.Note:
Application materials will not be accepted via email. For consideration, please apply through CU Boulder Jobs.
In compliance with the Colorado Job Application Fairness Act, in any
materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or
graduation. You will not be penalized for redacting or removing this information.
Essential Services
This position is designated “essential/critical services.” The incumbent is required to respond to requests for work during campus
emergencies (snow, wind, rain, flood and any other natural or man-made event) and report to work for regularly assigned shifts during
emergency campus closures.
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