Financial Aid Systems & Operations Analyst

University of Scranton

Financial Aid Systems & Operations Analyst

Non-Discrimination
Statement

The University is committed to providing an educational, residential, and working environment that is free from
harassment and discrimination. Members of the University community, applicants for employment or admissions, guests and visitors have the
right to be free from harassment or discrimination based on race, color, creed, religion, ancestry, gender, sex, pregnancy and related
conditions, sexual orientation, gender identity or expression, age, disability, genetic information, national origin, ethnicity, family
responsibilities, marital status, veteran or military status, citizenship status, or any other status protected by applicable
law.

Sexual harassment, including sexual violence, is a form of sex discrimination prohibited by Title IX of the Education Amendments
of 1972.
The University does not discriminate on the basis of sex in its educational, extracurricular, athletic, or other programs or in the
context
of employment.

The University will promptly address reports of discrimination under the University Non-Discrimination and
Anti-Harassment Policy (NDAH Policy) or the Sexual Harassment and Sexual Misconduct Policy (SHSM
Policy). Anyone who has questions about the above referenced policies, or wishes to report a possible
violation of one of the
policies should contact:

Elizabeth M. Garcia
Title IX Coordinator
Office of Institutional Compliance
& Title IX

Institute of Molecular Biology & Medicine, Suite 315
elizabeth.garcia2@scranton.edu
(570) 941-6645
https://www.scranton.edu/compliance-titleix/

The University
of Scranton is an Equal Opportunity Employer/Educator.

University Mission

The University of Scranton is a
Catholic and
Jesuit university animated by the spiritual vision of Saint Ignatius Loyola, a tradition of excellence, and a commitment to the
common good.
The University is a community dedicated to the formation of students, and to the freedom of inquiry and personal development
fundamental to
the growth in wisdom and integrity of all who share its life.

Department

Financial
Aid

Job Purpose:

Reporting to the Associate Vice President for Financial Aid & Enrollment, this position serves
as a key functional and technical
resource supporting the administration, configuration, and ongoing optimization of financial aid systems.
The role provides primary
oversight of the Ellucian Banner Financial Aid module and related integrated systems, ensuring operational
accuracy, regulatory compliance,
and efficient data management across federal, state, and institutional programs.

For
the right candidate this position is eligible
for fully remote work.

Applicants must be authorized to work
for any employer in the U.S. Immigration sponsorship will
not be offered for this position.

Essential
Duties:

Financial Aid Systems Administration &
Operations

• Administer and coordinate the Banner
  Financial Aid module, including system configuration, implementation,
  testing, documentation, and training
• Coordinate annual
  aid-year setup processes, including roll procedures, parameter updates,
  table configuration, and system validation for regulatory compliance
• Manage financial aid system operations, including electronic
  data loads, file transmissions, and data exchanges with the U.S.
  Department of Education, state agencies, and other external partners –
  Configure, test, run, and support automated and manual financial aid
  packaging processes within Banner, ensuring awarding methodologies
  align with institutional policy, federal regulations, and enrollment
  management objectives
• Serve as the primary functional
  subject matter expert for Banner Financial Aid and related ERP platforms, supporting system functionality, optimization, and compliance

Systems
Maintenance, Compliance & Integration

• Monitor, research, and implement system updates,
  including Banner releases,
  regulatory changes, patches, and enhancements
• Collaborate with Information Technology on system
  integrations, job scheduling,
  automation workflows, and enterprise process improvements
• Diagnose and resolve system issues in
  partnership with IT staff and
  external vendors to ensure continuity of operations
• Maintain data integrity across financial aid
  systems, identifying
  discrepancies and implementing corrective actions
• Ensure compliance with federal, state, and institutional
  financial aid
  regulations through system configuration and operational controls

Reporting, Documentation & Audit
Support

• Develop, maintain, and distribute operational, management, and compliance reports using Banner, Argos, and related
  reporting tools
• Support internal audits, program reviews, reconciliations, and compliance monitoring activities
• Develop and maintain system documentation, procedural guides, and updates to the Financial Aid Policy and Procedure Manual

Additional Skills Required:

• Maintain knowledge and proficiency with technological skills required for performance
  of general and program specific duties used for the administration of financial aid
• Maintain knowledge and proficiency of
  federal, state and institutional aid programs, including compliance and regulations through participation in training seminars, webinars and
  attendance at conferences
• Proficient user of MS Office (Word, Excel, Power Point) proficiency
• Knowledge and ability
  with large data base systems, e.g. Banner Sevis
• Excellent organizational skills
• Must maintain highest levels of
  accuracy and attention to detail
• Excellent verbal and written communications skills
• The ability to multi-task in a
  fast paced environment
• Knowledge of common office procedures including telephone etiquette
• The ability to uphold human
  dignity and respect by recognizing each persons worth, valuing diverse perspectives, and treating others with kindness, fairness, and
  empathy
• Must be able to respect, support and contribute to the Universitys Catholic and Jesuit mission

Minimum
Education Requirements:

• Bachelors degree required

Preferred
Education:

• Masters degree preferred

Minimum Job Experience Requirements:

• Minimum of three (3)
  years of relevant experience
• Experience with
  Ellucian Banner or comparable higher education ERP
• Demonstrated experience with system configuration, troubleshooting, and
  process automation
• Ability to manage multiple
  priorities in a complex regulatory and technical environment

Preferred
Qualifications:

• Experience with
  Ellucian Banner Financial Aid
• Strong understanding of federal, state, and
  institutional financial aid regulations and processes
• Experience with data reporting tools (e.g., Argos, SQL, or equivalent
  reporting platforms)

Years of Experience: 3

University Classification: Professional

FLSA
Classification:
Exempt

Schedule/Work Hours: Monday through Friday, 8:30 a.m. to 4:30 p.m. Additional hours as
required.

Full
Time/Part Time: Full-Time

Annual Schedule: 12

Special Instructions to
Applicants:

Posting
Number: S1029P

Open Date: 06/17/2026

Close Date: 07/08/2026

Open
Until Filled: No

To
apply, visit https://universityofscrantonjobs.com/postings/8830

jeid-57527e74c814944aab087576eb16ff7c

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