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Job Description

At Guilford Technical Community College (GTCC), we are dedicated to transforming lives through
education and creating a lasting impact on our community. We invite passionate and innovative individuals to join our mission-driven team,
where you can enjoy a fulfilling work-life balance and competitive benefits, including a robust pension plan. Our beautiful, well-maintained
campuses provide an inspiring environment for both teaching and learning, within an atmosphere of collaboration and excellence. At GTCC,
you’ll be part of a supportive, dynamic, and inclusive culture committed to delivering exceptional results, making it a truly amazing place
to work and thrive.

The administrative assistant provides a wide variety of administrative and support functions for the Small
Business Center. The administrative assistant will at times work independently by taking initiative to ensure efficient daily operations,
collaborates with a wide range of internal and external college constituencies to support the unit effectively. Responsibilities include but
are not limited to the following: prepare payroll, create contracts, assist with purchasing processes, perform word processing/data entry,
duplicate materials, maintain files and critical records, answer/assess telephone inquiries, prepare correspondence, schedule meetings and
tasks, arrange travel, assist with budget management, and record meeting minutes



Duties/Functions

  • Provide
    administrative support for Director of Small Business Center.
  • Coordinate schedules including internal and external obligations,
    including coordination and prioritization of daily appointments and business obligations.
  • Arrange meetings: handle communications,
    travel arrangements, and the processing of related functions and documents.
  • Call processing: The person in this position should be
    able to refer incoming calls to the respective employee or department while ensuring that appropriate calls are referred to the
    Director.
  • Provide administrative support to [Director] relative to committee appointments. Duties include scheduling meetings,
    preparing agendas, documenting minutes, and preparing exhibits.
  • Assist in the hiring processes for Business Creative & Performing
    Arts Division by coordinating interview meetings/documents.
  • Prepare new hire and separation documents, as well as prepare payroll
    and manage leave requests for [Business Creative & Performing Arts/ Small Business Center] staff.
  • File and retrieve documents and
    reference materials.
  • Support regional accreditation processes and correspondence.
  • Provide exemplary customer service in
    person, over the phone and via email. Treat customers with courtesy and respect, showing concern for their needs, and investigate and
    resolve concerns promptly.
  • Help interpret policy for students, parents, and faculty/staff.
  • Maintain confidentiality of
    information.
  • Maintain budget records: recommend expenditure requests, monitor expenditures to ensure compliance with approved
    budget, recommend and process budget transfers. Assist in developing draft budget proposals as necessary.
  • Perform purchasing
    functions: research availability and pricing, assist in developing bid proposals, complete requisitions/contracts and process invoices for
    approval.
  • Prepare reports and/or presentation materials as required.
  • Help coordinate planning unit activities and timely
    completion of planning process/documents.
  • Ensure all documents that require a signature are promptly signed and returned to
    appropriate recipients.
  • Provide training and mentoring to other administrative assistants as needed.
  • Develop forms for
    college wide use.
  • Serve on college committees and focus groups.
  • Demonstrate and model the college’s employability skills:
    adaptability, communication, information processing, problem solving, responsibility and teamwork.
  • Perform all other duties as
    assigned.

Education Required


Associates Degree in Business Administration, Office Management or related
field, or at least four years’ of related administrative experience.

Education Preferred


Bachelor’s Degree in
Business Administration, Office Management or related field

Experience Required


Two years of related
administrative experience and a proven record of progressively responsible experience in administrative functions, including evidence of
experience in the following areas:

  1. Thorough knowledge of office practices, procedures and equipment to include basic accounting
    practices to track budget and expenditures
  2. Proficiency in Microsoft Office products and experience using word processing,
    developing spreadsheets, developing presentations, and using database software applications

Experience
Preferred


  • More than 2 years of recent progressively responsible experience providing administrative support
  • Experience in an academic setting
  • Recent experience with an enterprise student information system (e.g., Colleague)
  • Possess an intermediate knowledge of database programs (e.g., Access)


KSA Required

  • Ability to create,
    correct and format documents and communications. Work experience with word processing, database software, spreadsheets, presentation and
    communication software. Willingness to be continually updated in these skills.
  • Ability to work independently with limited
    supervision.
  • Demonstrate initiative in upgrading skills with professional developmental opportunities.
  • Ability to handle
    paperwork and confidential information with discretion and sensitivity.
  • Exceptional organizational skills and deadline management
    with the ability to prioritize projects and tasks.
  • Ability to work efficiently and calmly under pressure.
  • Strong verbal
    skills and personable manner in dealing with the public in person and on the phone.
  • Ability to compose correspondence with correct
    punctuation and grammar.
  • Strong proof reading skills.
  • Ability to communicate effectively both orally and in written
    form.
  • Punctuality and flexibility in time management.
  • Neat, professional appearance and attire.
  • Proficient
    computer skills.
  • Accuracy and attention to detail is a must.
  • Ability to organize and maintain files for ready access.
  • Must be willing to work flexible schedules as needed.

Department/Job Specific Requirements


  • Bilingual
    preferred
  • Experience owning and/or operating a small business preferred
  • Accurately recording data about workshop
    attendance & client interactions in SBCN CRMS
  • Sharing information with entrepreneurs about starting, owning and/or operating a
    small business
  • Represent SBC at industry and community events supporting small business owners during scheduled work
    hours.

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher
training thereafter:

  • Ethics
  • Safety/Shooter on Campus
  • Personal Information Protection Training (PIP)
  • Anti-Discrimination/Harassment & Title IX
  • Other training may be required as determined applicable.

Physical
Demands


Physical Activity: Primarily sitting
Environmental Hazard(s): <15%
Lifting: 2050lbs.

Posting
Type:
Part-Time Staff


Posting Number: 2026-051-TEMP-P

Open Until Filled:
Yes


Special Instructions to Applicants

Pre-employment testing is a requirement for this position


Tagged as: Employment

Source
HigherEdJobs - Administrative Assistants

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