Partner Success Manager, Southeast Region

Job Type: Full time

Job Number: JR-025553

Location: United States

If
you’re passionate about building a better future for individuals, communities, and our country-and you’re committed to working hard to play
your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher
education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of
student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from
academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students
graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the
wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training;
licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at
or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A
reasonable estimate of the current range is:

Grade: Professional 309 Pay Range: $82,700.00 – $124,000.00

Job Description

The Partner Success Manager furthers WGU’s mission of creating pathways to opportunity at scale by serving the talent management objectives
of large and strategic organizations across the country in assigned student pipeline vertical. By positioning WGU as the premier partner of
workforce development solutions, this position will ensure the objectives and evolving needs of existing and recently secured partnerships
are met while keenly focusing on account growth, support, and strategic expansion. Serving as the primary point of contact for day-to-day
client support, this position maintains strong relationships with client stakeholders while driving growth of WGU’s portfolio of workforce
development solutions.
Impact

As a Partner Success Manager, Southeast Region, you will own and grow
relationships with WGU’s corporate partners across the Southeast. You will ensure partners realize meaningful value from our education
solutions while driving adoption, satisfaction, and long-term partnership growth aligned to workforce development goals.

What
You’ll Do

• Maintain and strengthen relationships with corporate partners to drive long-term engagement and
  success
• Serve as the primary point of contact, ensuring strong partner satisfaction and alignment with workforce development
  initiatives
• Identify and expand opportunities within existing accounts, increasing utilization of WGU degree programs, short-form
  learning, and apprenticeships
• Support and contribute to regular business reviews, sharing performance insights and identifying
  opportunities for growth
• Partner with internal teams including Account Executives, Marketing, and Operations to deliver solutions
  and resolve partner needs
• Track and analyze key account metrics such as enrollment trends and product utilization to inform strategy
  and improve outcomes
• Drive partner adoption and usage by prioritizing the end-to-end customer experience

What
You’ll Need

• Bachelor’s degree in Business Administration, Management, Marketing, or a related field
• 4 to 6 years of
  experience in partnership management with a record of high performance in solution selling
• Proven experience in account management
  or client success with a track record of account growth and renewals
• Strong relationship management skills with the ability to build
  trust and maintain long-term partnerships
• Experience supporting contract renewals, upselling, and cross-selling in a B2B
  environment
• Ability to identify client needs and present tailored solutions that drive mutual value
• Strong understanding of
  workforce development trends and how education solutions support organizational goals

Bonus
Points

• Experience using Salesforce and Microsoft Office Suite
• Self-directed with strong accountability and execution
  focus
• Experience collaborating cross-functionally to deliver client outcomes

Experience in Lieu of
Education

Bachelor’s degree in Business Administration, Management, Marketing or a related field is preferred. Relevant
professional experience may be considered in lieu of a degree.

What to Expect

At WGU, our mission drives everything
we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work
through meaningful conversations and collaboration.
We thoughtfully review every application and invite forward the candidates whose
experience and potential best align with the role and our mission.

Work Location

This is a full-time, remote role
based in the Southeast Region of the United States, including TN, NC, SC, GA, AL, FL, MS, and AR.

Visa
Sponsorship

While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this
role.

This position requires occasional travel of up to 20%, including required attendance at designated company summits
(typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events
as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified
for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings
account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital
indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and
flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays,
and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted
online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should
contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All
qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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