Fiscal Technician — Student Accounts

Department: Bursar

Posting Number: SP00867

Hours per Week: 37.5

Salary Range: Annual salary is $45,907 and includes a comprehensive benefits package, such as tuition waivers for
employees and their dependents.

Type of Position: Permanent

General Description/Position
Purpose

Join a vibrant and purpose-driven community at Shippensburg University, located in the
scenic Cumberland Valley and spread across a beautiful 210-acre campus with over 40 buildings. We offer a dynamic academic environment with
45 undergraduate, 22 graduate, and 2 doctoral programs. At Shippensburg, our mission is more than words-we are committed to inclusive
collaboration, fostering a strong sense of belonging, and celebrating the achievements that drive positive change in our communities. Be
part of a team that values innovation, impact, and shared success.

Shippensburg University offers outstanding
benefits to eligible employees!

• Effective first day of employment: low-cost medical insurance plus free dental,
  vision, hearing, and prescription coverage.
• Choose from two generous retirement plans :
  • Alternative
    Retirement Plan (ARP):5% employee contribution, 9.29% employer contribution, Immediate vesting
  • State Employees’ Retirement System
    (SERS): 8.25% employee contribution, 2.25% employer contribution + pension calculation, 10-year vesting requirement
  
  
• 100% tuition waivers for you and your eligible dependents upon completion of probationary period!
• Generous paid time off,
  employer-paid life insurance, and so much more!

See full details in link below (for AFSCME employees)

Full Benefits Summary
(PDF)

Join the Student Accounts team in a key administrative and fiscal role supporting student financial
operations. This position coordinates financial aid disbursements and student refunds, reviews student financial records, monitors account
holds, completes reconciliations and journal entries, and helps ensure the accuracy of student accounts.

The successful
candidate will combine strong attention to detail, independent judgment, problem-solving skills, and a commitment to providing superior
customer service to students, parents, and campus constituents.

Key Responsibilities

• Receive, process, and post payments from students, parents, grantors, military sources, financial aid programs, third-party agencies,
  and other sources.
• Process university revenue, including grants and camps/conferences, and balance cashiering activity, cash,
  checks, electronic payments, and credit card transactions.
• Complete bank, financial aid, and university accounting system
  reconciliations and support audit and year-end close activities.
• Review and audit accounts receivable records for accuracy and
  investigate discrepancies and outstanding balances.
• Post and adjust student account charges, deposits, cancellations, deferments,
  payment plans, and approved tuition, housing, and meal waivers.
• Monitor student accounts and manage enrollment, scheduling, and
  academic dismissal holds.
• Post financial aid and process student refunds in accordance with federal, state, university, Title IV,
  and PASSHE policies.
• Adjust student account charges and issue appropriate refunds resulting from course drops and university
  withdrawals.
• Manage accounting entries and reconciliations for financial aid funding sources, identify discrepancies, and complete
  required journal entries and alternative loan fund returns.
• Use Banner, TouchNet, and COGNOS reporting tools to run daily
  processes, analyze student accounts, and provide accurate account information.
• Provide prompt, courteous customer service to
  students and other customers in person, by phone, and through email.
• Collaborate closely with Student Accounts and Financial Aid
  colleagues to support a positive customer experience.
• Initiate and pursue collections in accordance with University and
  Commonwealth policies and refer delinquent accounts to the Pennsylvania Office of Attorney General and third-party collection agencies.
• Perform other related clerical accounting duties within Administration and Finance as assigned.

A full job
description will be provided at the time of the scheduled interview.

Minimum Qualifications

One year as a Fiscal Assistant; OR three years of experience maintaining fiscal or financial records including one year of
experience involving the application of accounting or fiscal principles; OR an associate degree in accounting or business administration
including or supplemented by six credits in accounting; OR any equivalent combination of experience and training.

Must have the
ability to:
* Perform detail work involving written or numerical data.
* Make arithmetical calculations.
* Prepare financial
reports.
* Apply and adapt established methods to financial transactions.
* Multitask
* Work independently and with a team
*
Maintain confidentiality.

Applicant must have excellent analytical, organizational, oral, written, and interpersonal communications
skills and must be proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook.

Preferred
Qualifications

Preferred Qualifications:
* Experience with Banner, SAP, COGNOS
* Experience in Higher
Education
* Experience in Account Receivable and/or banking.

Open Until Filled: Yes

Special Instructions Summary

For full consideration, all candidates must apply online at https://jobs.ship.edu with acceptance of materials continuing until the posting is filled.
Materials submitted in other formats including paper applications will not be considered. All applications and inquiries will remain
confidential.

Shippensburg University of Pennsylvania is an Equal Opportunity Employer and, in compliance with federal and state laws
and university policy, is committed to providing equal educational and employment opportunities for all persons without regards to age,
color, national origin, race, religion, disability, veteran status, or sex. All qualified individuals are encouraged to
apply.

Additional Information

All Shippensburg University employees are expected to
demonstrate an understanding of and commitment to the University’s core values of teamwork and collaboration, dependability, initiative,
problem solving, and clear communication. University employees are expected to demonstrate good interpersonal and communication skills with
all members of the campus community. They will strive to maintain integrity, effectiveness and efficiency by upholding customer service
throughout all levels of performance.

All university employees are required to comply with university policies, state and federal
laws/statutes prohibiting any type of Discrimination, Harassment or Retaliation.

Safeguarding confidential, personal data and/or
records of employees, students, customers and other related constituents is the responsibility of all University employees. It is the duty
of all members of the University community to take part in the maintenance of a safe campus.

Tagged as: Employment