ERP System Support Specialist

Salary: $55,000.00 – $58,000.00 Annually
Location: LSCO Main Campus
– Orange
Job Type: Staff
Job Number: 202500005
Department: Director Of Info Serv Admn Comp Tel
Closing
Date:
FLSA: Exempt

LSCO is an Equal Opportunity employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex (including and as it pertains to pregnancy and wages), national origin, disability,
age, genetic information, protected veteran status, and/or retaliation.

If you have questions, please email the Human Resources
department at HumanResources@lsco.edu or call
409-882-3905.

We value the safety of all members of the Gator Community at our beautiful campus on the Sabine River. LSCO publishes
an Annual Security Report that provides information regarding campus Safety & Security, including topics such as crime reporting
policies, information regarding programs to prevent dating violence, domestic violence, sexual assault and stalking, the procedures the
College will follow when one of these crimes is reported, and other matters of importance related to security on campus. The report also
contains information about crime statistics for the three most recent calendar years concerning reported crimes.

If you would like to
receive a paper copy of the Annual Security Report, you can stop by the Clery Compliance & Title IX Office, located in the Ron Lewis
Building, Room 222C, during regular business hours. You can request that a copy be mailed to you by calling 409-882-3910 or emailing rebecca.gentry@lsco.edu .

Click here to find the report on our website.

Job Summary

We are seeking a motivated ERP
System Support Specialist to join our Information Technology Services team. This position plays a key role in the support, maintenance, and
configuration of our enterprise applications, primarily Ellucian Banner and its integrated systems. The ideal candidate has hands-on
experience with ERP support, report writing, and system integrations, along with strong analytical and problem-solving skills. The position
works under general supervision with moderate latitude for the use of initiative and independent judgment. This is an exempt, staff position
reporting to the Director of Enterprise Applications.

Duties/Responsibilities

• Receive and work incidents
  and service requests submitted by users for multiple applications across three colleges
• Provide technical support for the Ellucian
  Banner ERP system and related applications
• Write and maintain reports using SQL and PostgreSQL
• Assist with the
  implementation, configuration, maintenance, monitoring, and support of Banner and integrated enterprise systems
• Work with
  third-party vendor integrations and support API development and maintenance
• Support Ellucian Cloud Applications
• Troubleshoot
  technical issues and collaborate with business units to deliver effective solutions
• Maintain documentation for workflows,
  configurations, and system procedures
• May be required to travel to work-related conferences, in and out of state
• Performs
  other related tasks as needed

Minimum/Preferred Qualifications

Minimum Qualifications:

• Bachelor’s degree in information systems, computer science or related area with two years of experience OR a related associate
  degree with three years of experience.
• Demonstrated experience with ERP systems such as Ellucian Banner or similar enterprise
  software.
• Proficiency with SQL and experience writing and maintaining queries or reports (PostgreSQL preferred).
• Familiarity
  with system integrations and APIs, including experience supporting third-party or vendor integrations.
• Strong analytical and
  problem-solving skills with the ability to troubleshoot complex technical issues.
• Excellent communication and collaboration skills,
  with the ability to work effectively with both technical and functional users.
• Ability to manage multiple tasks and projects and
  meet established deadlines

Preferred Qualifications:

• Experience supporting Ellucian Banner and its
  associated modules or applications (e.g., Self-Service Banner, DegreeWorks, Argos, FormFusion, IntelleCheck, Xtender, or
  Experience).
• Familiarity with Ellucian ETHOS, DataConnect, and ISE Enterprise SCHEDULE.
• Experience working with Ellucian
  Cloud Applications or SaaS environments.
• Knowledge of TouchNet, Axiom, or other third-party integrations commonly used in higher
  education.
• Understanding of relational databases and reporting tools.
• Experience developing or maintaining technical
  documentation and workflow procedures.

Supplemental Information

Supported Applications
include:

Banner

Self-Service Banner

DegreeWorks

Argos

FormFusion

Intellecheck

Banner Document Management (Xtender)

Ellucian Experience

Ellucian ETHOS

Ellucian DataConnect

ISE Enterprise
SCHEDULE

Axiom

TouchNet

LSCO is an E-Verify Employer.

This position is security-sensitive and thereby subject to
the provisions of the Texas Education Code 51.215, which authorizes the employer to obtain criminal history record information. Click here (Download PDF reader)
for the Security Sensitive Release Form.

To apply, please visit https://www.schooljobs.com/careers/lsco/jobs/5108056/erp-system-support-specialist

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