Assistant Director of Parking Operations

Ranked as one of the Best Employers in Nebraska and certified as a Lincoln Family-Friendly workplace, the University of Nebraska-Lincoln is committed to providing a work environment and culture that fosters personal and professional success and satisfaction. By joining our team, you will be given opportunities to grow as an individual and contribute to the significant impact that we make within the University of Nebraska community and Nebraska’s economy each year.

We invest in our employees:

• Vacation, sick, and holiday pay.
• Medical, dental, and vision insurance.
• No-cost life insurance.
• Employee Assistance Program.
• Parental leave.
• Retirement plans.
• Tuition assistance for employees and dependents.
• Exclusive employee discounts.
• Professional development through training and education.
• And many more!!

As the Assistant Director of Parking Operations, you will:

• Implement and coordinate departmental strategies related to parking operations, parking facilities maintenance, enforcement, event parking, and transit.
• Collaborate with leadership to translate strategic goals into operational plans for parking and transit services programs.
• Monitor operational performance metrics, capital improvement efforts, and implement improvements to parking, enforcement, event, and transit operations.
• Coordinate day-to-day operations for parking facilities and transit services, including maintenance planning, inspections, operational readiness, dispatch, vehicle impoundment, and system performance monitoring for garages, surface lots, and related infrastructure (e.g., pavement, striping, signage, lighting, access systems).
• Monitor operational staffing levels, workflow efficiency, and service delivery, and recommend adjustments to support departmental strategy and changing campus needs.
• Support development and oversight of operational budgets and resource allocation strategies for parking operations, transit services, and related maintenance and improvement initiatives.
• Coordinate construction impacts and maintain parking access and operations, service continuity, and communicate operational changes to stakeholders and customers.
• Evaluate operational needs and recommend changes to procedures, facilities, technologies, and contracted services, and support implementation of approved improvements to enhance system reliability, sustainability, and service quality across parking and transit operations.
• Support and monitor compliance with safety, accessibility, and regulatory requirements; reinforce a culture of safety, accountability, and customer-focused service delivery.
• Assess operational needs for equipment, materials, systems, and contracted support and provide recommendations to leadership, assist with contract implementation and vendor relationship management, and ensure performance aligns with specifications, budgets, and institutional standards.
• Maintain collaborative relationships with campus stakeholders and customers, communicate departmental priorities and manage service expectations, and gather feedback to support continuous improvement initiatives.
• Support evaluation and implementation of evolving technologies, automation systems, and industry best practices to improve parking and transit performance, energy efficiency, operational continuity, and overall departmental effectiveness.
• Promote and reinforce a people-centered culture that emphasizes safety, continuous learning, innovation, collaboration, community, and operational excellence.
• Provide leadership and oversight of staff performance, such as setting goals, communicating expectations, delivering coaching and training, conducting evaluations, documenting performance, and recommending salary adjustments.

What you bring to the position:

• Bachelor’s degree in business administration, public administration, communication studies, facilities management, other related field of study, or equivalent experience.
• 3+ years of experience executing operations, project coordination, and/or logistics.
• 3+ years of leadership experience overseeing staff or operational teams.
• Experience implementing daily operational plans and managing resources.
• Skilled in operational planning, goal implementation, and performance monitoring practices.
• Knowledge of safety, environmental, and regulatory compliance practices.
• Proficiency in interpreting operational and financial data to make recommendations to support decision-making and capital improvement efforts.
• Effective ability to lead operational teams, support leadership development, and reinforce a culture of accountability and engagement.
• Strong interpersonal and communication skills with the ability to collaborate with campus stakeholders, customers, and operational partners.
• Ability to manage multiple operational priorities and ensure alignment with departmental goals.
• Ability to support vendor relationship management and service contract implementation to ensure alignment with specifications, budgets, and institutional standards.
• Must have a valid driver’s license and meet University driver eligibility requirements.

Additional qualifications that support success in this position (not required):

• Bachelor’s degree in business administration, public administration, communication studies, facilities management, or other related field of study.
• Experience overseeing parking facilities, technology, maintenance planning, capital improvements, and/or parking and transit logistical operations in a complex or campus-based environment.
• Experience coordinating event operations and managing staffing and service coverage.
• Knowledge of local, state, and federal regulations related to parking, transit, and/or facilities maintenance management.
• Knowledge of parking technology and revenue systems, and the ability to support system performance and customer usability.
• Familiar with budget development, oversight, and resource allocation principles.
• Demonstrated ability to apply continuous improvement methods to enhance service delivery and system performance.
• Certified Parking Professional (CPP), Parking Management Professional (PTMP) (IPMI), Facility Management Professional (FMP), Certified Facility Manager (CFM), or other training or certification obtained from a recognized leadership program.

This position is full-time and is classified as exempt.

Apply Now: https://employment.unl.edu/postings/101471

Learn more about University Operations and other opportunities here: https://go.unl.edu/uocareers

The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://go.unl.edu/nondiscrimination

Criminal history background check and driving record review are required.

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