Higher Education Administrative Assistant II

Posting Number: CS00636

Division
Student Success Division

Position
Type
Staff – Classified

General Statement of Duties

Within a college/university system, to
perform higher level administrative support functions in an academic department or departments; to assist in answering requests and
providing information related to programs and services within an educational environment utilizing college enterprise software systems with
common business applications, and a wide variety of computer applications including word processing, spreadsheets and other contemporary
office software; and to do related work as required.

Supervision Received

Works under the general supervision
of an academic department chair, Dean, faculty or other designated academic professional; work instructions are typically provided at the
beginning of assignments and is subject to episodic review by a supervisor for conformance with such policies, procedures and
methods.

Supervision Exercised

Generally none, but may be involved in the orientation of clerical staff and
new Higher Education Administrative Assistants.

Position Overview

The Higher Education Administrative
Assistant II serves as the primary administrative support professional for the Office of Health Services within the Student Success
Division. This position plays a vital role in creating a welcoming, efficient, and student-centered office by coordinating daily operations,
managing confidential records, supporting departmental initiatives, and serving as a key point of contact for students, faculty, staff, and
external partners.

Working closely with the Director of Student Health and Wellness, the Administrative Assistant II provides
high-level administrative, operational, and fiscal support to ensure the effective delivery of health and wellness services. The position is
responsible for coordinating schedules and meetings, maintaining departmental records and reports, processing purchasing and budget-related
transactions, assisting with data collection and compliance reporting, and supporting health promotion programs, outreach events, and
student wellness initiatives.

Success in this role requires exceptional organizational skills, sound judgment, attention to detail,
and the ability to manage multiple priorities while handling sensitive and confidential information with professionalism and discretion. The
ideal candidate is customer-service oriented, technologically proficient, and committed to fostering an inclusive, supportive environment
that promotes student well-being, access to services, and student success.

Illustrative Examples of Work
Performed

• Within a college/university system, to perform higher level administrative support functions in an academic
  department or departments.
• To assist in answering requests and providing information related to programs and services within an
  educational environment utilizing college enterprise software systems with common business applications, and a wide variety of computer
  applications including word processing, spreadsheets and other contemporary office software.
• To serve as a lead administrative
  worker in in an academic department or departments.
• To provide administrative support for finance and budgetary functions.
• To produce and present detailed reports on departmental key performance indicators.
• To develop and maintain policies and
  procedures for the academic department(s).
• To coordinate with faculty within the academic department to arrange for any special
  services required by students, such as referrals for tutoring, disability services, Writing Center, English as a Second Language programs,
  or Career Development.
• To prepare informational and statistical academic reports incorporating information from the data management
  system to track grade point averages, grades, academic probation, etc.
• To create and manipulate queries within the college’s
  enterprise software system to produce reports and documents such as class rosters, academic transcripts, facility load reports, and
  others.
• To make classroom reservations utilizing the college’s event management computer system.
• To convey pertinent
  information to faculty, staff, students and visitors as it relates to a wide range of policies and procedures of the college.
• To
  process student add/drop course requests.
• To coordinate office schedules for work study students within an academic
  department.
• To enter hours worked for the biweekly work study student payroll for the academic department.
• To maintain
  electronic and/or paper records for the academic department.
• To answer in-person, telephone or email inquiries for the academic
  department and respond appropriately.
• To convey information to students regarding course offerings, courses of study and academic
  policies and services.
• To schedule faculty advising appointments for students, as well as other events for the academic department
  chair and faculty.
• To maintain and requisition department supplies utilizing the college’s enterprise software system in compliance
  with college and state purchasing protocols.
• To perform routine maintenance of office machinery and equipment.
• To do
  related work as required.

Education

Such as may have been gained through: graduation from a senior high
school supplemented with courses in computer information systems.

Experience

Such as may have been gained
through: employment in performing general office tasks of a complex nature in an academic setting, including the use of enterprise software
systems with common business applications, word processing, spreadsheets, and other contemporary office software.

Or
Combination of Education and Experience

Any combination of education and experience that shall be substantially equivalent
to the above education and experience.

Knowledges Skills and Capacities

The ability to integrate information
from one type of application package to another; the ability to effectively communicate information to all interested parties within a
higher education setting; skills in organizing and multi-tasking; strong written and verbal communication skills; a familiarity with
spreadsheets, databases, word processing and other computer software; the ability to effectively prioritize work and consistently meet
deadlines; the ability to establish and maintain effective working relationships with superiors, the college/university departments, and
other state and private agencies and organizations and employees; a high level of interpersonal skills to handle sensitive situations and
confidential information; a working knowledge of a higher education system; the ability to generate accurate and concise informational and
statistical reports; and related capacities and abilities.

Preferred Qualifications

• Bachelor’s Degree.
• Multilingual.

Work Schedule

35 Hours per week
Monday through Friday
8:30AM –
4:30PM

Benefits

Full-time employees enjoy an array of benefits including:

• Health
  and Wellness – Medical, Dental & Vision
• Wellness Incentives and Rewards
• Paid time Off – Vacation, Sick & Holiday
• Retirement Benefits
• Disability and Insurance Benefits
• Education Benefits – Tuition waivers for RIC, CCRI & URI

For a complete listing, visit Employee Benefits.

Reports To
(Title)
Director of Health Services

Civil Service List: No

Union
Code
classified

Salary Grade: 315CA

Minimum Salary for
Grade
$48,771

Maximum Salary for Grade
$53,059

Collective Bargaining
Unit
Council 94 Local 2879

Anticipated Start Date
08/04/2026

Application Close
Date
08/14/2026

Special Instructions

• Candidates selected for further consideration may be
  required to complete a practical exercise. The exercise is a candidate screening tool which is typically used to access computer software
  skills specific to the job. Examples include but are not limited to Microsoft Word (mail merge, formatting, etc.), Microsoft Excel (charts,
  tables, formulas, etc.), and typing.
• Upon hire, candidate may be required to arrange for an official transcript of highest degree
  earned to be mailed/transmitted directly from the institution to RIC.
• Please be advised that the college is unable to provide visa
  sponsorship for this position. Candidates must have authorization to work in the US without the need for employer sponsorship.

EEO Statement

As an Affirmative Action/Equal Opportunity institution which values and is committed to expanding
the diversity of its faculty and staff, the College invites members of protected classes, including minorities and persons with
disabilities, to identify themselves as such at the time of application.

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