Student Transition Advisor

Student Transition Advisor

Job ID: 302148

Location: Augusta University

Full/Part Time: Full
Time

Regular/Temporary:

About Us

Augusta University is Georgia’s innovation center for education and health care, training the next
generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the
state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia’s cybersecurity hub and experiential
learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia’s only public academic health
center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine
of tomorrow to patient care today. Our mission and values https://www.augusta.edu
/about/mission.php make Augusta University an institution like no other.

Augusta University’s distinct characteristics in
education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and
government partnerships that address health, security, economic and societal concerns locally and across the state.

The University
System of Georgia https://www.usg.edu/hr/orientation/welcome_to_the_board_of_regents_university_system_office is comprised of
our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity,
Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community
member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct
are available in USG Board Policy 8.2.18.1.2 and can be found online at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of
Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://www.usg
.edu/policymanual/section6/C2653.

Location

Augusta University

Our Health Sciences
Campus:

1120 15th Street, Augusta, GA 30912

Job Summary

The Advisor for Students in Transition
provides specialized academic advising and support to students navigating significant academic and enrollment transitions, including
transfer students, returning students, students changing majors, students on academic probation or suspension, and students redirecting from
competitive or selective academic pathways. The position is responsible for delivering proactive, student-centered advising, coordinating
intervention and retention efforts, developing individualized academic success plans, and connecting students to appropriate campus
resources and support services. The Advisor collaborates with campus partners to support student persistence, engagement, and degree
completion while assisting with transition programming, outreach initiatives, and student success efforts aligned with Augusta University’s
strategic priorities related to enrollment growth, retention, belonging, and holistic student
support.

Responsibilities

Cross-Unit Collaboration
Collaborate with academic colleges,
Enrollment and Student Affairs departments, faculty, and campus support offices to coordinate student support strategies and interventions.
Work closely with the Coordinator for Training and Student Transitions and other advising staff to ensure consistent communication, referral
processes, and service delivery. Participate in university committees, initiatives, and meetings related to student success, retention,
enrollment, and academic support. Assist with collecting and reporting student engagement, retention, and transition data to support
assessment and strategic planning efforts.

Relationship Management & Service Excellence
Build positive and
supportive relationships with students, families, faculty, staff, and campus partners. Provide exceptional customer service while handling
sensitive student concerns with professionalism, empathy, and confidentiality. Serve as a student advocate by helping students navigate
institutional systems, processes, and challenges. Represent the Academic Advisement Center at campus events, orientations, open houses, and
outreach activities.

Professional Development
Maintain current knowledge of advising best practices,
retention strategies, student development theory, and university policies and procedures. Participate in professional development
opportunities including trainings, workshops, conferences, and webinars related to advising, student success, and higher education
administration. Engage in ongoing learning related to student populations in transition, academic recovery, and holistic student support.
Contribute to a culture of collaboration, continuous improvement, and student-centered service within the Academic Advisement
Center.

Student Transition Advising and Support
Provide proactive, developmental academic advising and
case management support to students navigating transition experiences, including dual enrolled students, transfer students, returning
students, students changing majors, students on academic probation or suspension, and students redirecting from competitive or selective
academic pathways. Assist students in developing individualized academic plans aligned with degree requirements, career goals, academic
standing, and institutional policies. Support students in understanding university policies, procedures, academic requirements, registration
processes, and available campus resources. Conduct outreach and intervention efforts for students identified as academically at risk or
experiencing barriers to persistence and progression. Assist students in developing academic recovery strategies, success plans, and
realistic pathways toward degree completion. Monitor student progress and maintain accurate advising documentation within university systems
such as Jag360/Slate, JagTrax, and Banner. Facilitate referrals to campus resources including Financial Aid, Counseling and Psychological
Services, Career Services, the Academic Success Center, Housing, Disability Services, and other student support offices as
appropriate

Transition Programming and Student Engagement
Assist with the development and implementation
of workshops, communication campaigns, and transition programming designed to support student persistence, engagement, and sense of
belonging. Participate in orientation programs, transfer student initiatives, re-enrollment campaigns, and outreach efforts targeting
students in transition populations. Support initiatives designed to improve student engagement scores through participation in campus
events, workshops, and leadership opportunities. Help create a welcoming and student-centered environment that encourages connection,
engagement, and holistic student success.

Other
Other Duties as Assigned

Required
Qualifications

Bachelor’s degree from accredited college or university. Two years of experience in education or
customer/student-facing role; OR Master’s degree from an accredited college or university and one year of related
experience.

Preferred Qualifications

Master’s degree from an accredited college or university and experience in
advising counseling, or other closely related field; may include supervision or mentoring of others.

Knowledge, Skills, &
Abilities

KNOWLEDGE
Strong verbal/written communication and presentation skills. Must exert a high
level of professionalism and self-motivation. Experience in customer service. Ability to work independently without extensive supervision.
Detail-oriented, with the ability to multitask in a dynamic, fast-paced environment using multiple databases and software. Strong emotional
intelligence with the ability to interact and develop relationships with a broad range of individuals. Proficiency in all Microsoft
applications. Resourcefulness in conducting effective and efficient office operations to facilitate and support the mission of the
department. High ethical standards and a commitment to confidentiality.

Shift/Salary/Benefits

Shift: Days: M-F (Work
outside of normal business hours may be required)

Salary to be commensurate with qualifications of the selected candidate within the
established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a
variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be
elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well
as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully
for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of
Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta
University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check
completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions
that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of
completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a
foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring
the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by
exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other
Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our
patients, students, faculty, and employees. “Augusta University is a patient-and family-centered care institution, where employees partner
every day with patients and families for success.”

Augusta University is a tobacco-free environment, and the use of any tobacco
products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals
with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to
tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous
employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

“>https://www.augusta.edu/hr/jobs/

Select University Faculty & Staff > External
Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a
current university employee

If you need further assistance, please contact us at 706-721-9365

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS
_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=12000&JobOpeningId=302148&PostingSeq=1

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