Programmer/Systems Analyst

Job Requisition: JR101983 Programmer/Systems Analyst (Open)

Department:
CC00226 WM001 | PROV | Registrars
Office

Job Description Summary:
The Programmer/Systems Analyst supports day-to-day management and execution for multiple
University Registrar (UREG) applications and supports University Registrar engagement in university-wide systems. Reporting to the Senior
Assistant Registrar, the Programmer/Systems Analyst will interpret, analyze, develop, and recommend policies and processes related to
registrar functions within the Enterprise Resource Planning (ERP) and associated data systems. This individual will participate in
development, testing, and implementation of applications and will collaborate closely with Information Technology to test and update
existing systems. The incumbent will be responsible for ensuring data integrity, facilitating ad hoc and scheduled reporting, and managing
data flow and related processes.

Knowledge of fundamental concepts, practices, procedures, and existing policies and guidelines in a
specialized area of information technology. Tasks range from having some variation and difficulty to having moderate variation and
difficulty. Basic ability to apply specialized concepts, practices, procedures, and policies to meet customer needs and requirements. Work
may require contact with users, managers, and more senior IT staff.

Job Description:

Required
Qualifications:

• Bachelor’s degree in information technology or related field or equivalent combination of education,
  training, and experience.
• Demonstrated experience in programming with C++ (or other common programming languages), JavaScript, SQL,
  PLSQL, and other tools.
• Several years of experience with one or more of the following: Banner, Workday, DegreeWorks, and/or
  CourseLeaf.
• Several years of experience in higher education, including knowledge of enrollment, registration, and recordkeeping
  policies and procedures.
• Demonstrated experience analyzing and resolving problems through technical or human interactive
  means.
• Demonstrated experience in business process analysis, including analyzing and improving systems to facilitate efficiency and
  timeliness in a high volume, highly technical environment.
• Proficiency with information systems, including building and maintaining
  tables and understanding the system environment and structure.
• Demonstrated ability to collaborate effectively with various
  university constituents and work effectively with people at all levels.
• Verbal and written communication skills and the ability to
  manage the expectations and needs of the identified customer base.

Preferred Qualifications:

• Experience with
  Workday Student.
• Working knowledge of object-oriented databases and programming.
• Conditions of Employment
• Occasional
  evening and weekend work engaging in projects and participating in orientation, graduation, etc.
• This position may require
  additional hours beyond the typical work week, to include occasional overnight and weekend work as needed to meet the business needs of the
  operation
• Information Security: This position requires administrative access to the university’s information systems and/or
  sensitive College data. The incumbent is expected to be aware of and adhere to the Information Security policies of the university as well
  as all applicable federal, state, and local laws. Additionally, the incumbent is expected to follow information security best practices
  applicable to their job area and to pursue information security training and awareness opportunities when possible.

60%
Technical Systems:

• Support technical set-up in Banner and other systems for University Registrar’s Office areas of responsibility
  (system tables, enrollment and registration rules, term and parts-of-term dates, time tickets, academic standing rules, validation tables,
  etc.).
• Collaborate with Information Technology to develop enhancements and execute updates to Banner and affiliated systems, as
  appropriate to support University Registrar needs. This includes participation in IT-required training and consulting with IT as
  needed.
• Support data oversight for internal and third-party systems (Banner,
• NSC, and external reporting agencies). This
  includes data integrity via continual and complex reporting structures and systems.
• Develop and execute queries to fulfill ad-hoc
  data requests and to support the auditing of processes and data integrity.
• Facilitate implementations for all UREG systems
  initiatives, including university-wide ERP implementation.
• Analyze systems data to support ongoing university operation. This
  includes but is not limited to reviewing student trends, understanding registration patterns and anomalies, and addressing internal systems
  questions.

40% Functional Systems:

• Perform process review and analysis, including evaluating internal procedures,
  forms, and documentation with goal of streamlining processes for increased efficiency.
• Research and recommend system updates and new
  system functionality to facilitate addressing the results of process review and analysis.
• Serve as a point of contact within the
  Office of the University Registrar for student information systems and collaborate with other departments as needed.

Posting
Range: Up to $75,000, commensurate with experience. For full consideration, apply by the review date of August 24, 2026. Position is open
until filled. A cover letter and resume are required.

We will not sponsor work Visas for these
positions.

Conditions of Employment:

• Occasional evening and weekend work engaging in projects and
  participating in orientation, graduation, etc.
• This position may require additional hours beyond the typical work week, to include
  occasional overnight and weekend work as needed to meet the business needs of the operation
• Information Security:
• This
  position requires administrative access to the university’s information systems and/or sensitive College data.
• The incumbent is
  expected to be aware of and adhere to the Information Security policies of the university as well as all applicable federal, state, and
  local laws.
• Additionally, the incumbent is expected to follow information security best practices applicable to their job area and
  to pursue information security training and awareness opportunities when possible.

Additional Job Description:

Job
Profile:
JP0562 – Network Engineer – Exempt – Salary – S12

Qualifications:

Position
Restrictions:
Continuing E&G funded position and not term-limited

EEO is the Law. Applicants can learn more about William &
Mary’s status as an equal opportunity employer by viewing the “Know Your Rights” poster published by the U.S. Equal Employment Opportunity
Commission. https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal

Background Check: William & Mary is
committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment.
Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or
driving history check.

Probationary Period Notice: Individuals selected for full-time staff positions will be required to
complete a twelve (12) month probationary period in accordance with university policy.

Remote Work Disclaimer: Remote work
eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a
remote work arrangement and the supervisor’s ability to manage remote workers. Departments and/or Human Resources may amend, alter, change,
delete, or modify eligibility.

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