Graduate Assistant – Ticketing and Sales

Position Title: Graduate Assistant – Ticketing and Sales

Department: Athletics

Advertised Pay: Stipend + Meal Plan Provided

Campus Location: Washburn University

Application Deadline: Application review will begin as applications are received and will continue until the position is
filled. Applicants can be assured of full consideration if submitted by .

Position Summary:

This position
offers a unique opportunity for a highly motivated and detail-oriented individual to gain hands-on experience in intercollegiate athletics.
The selected candidate will play a vital role in supporting Washburn Athletics’ ticketing and sales efforts, enhancing customer service
operations, and contributing to the development of corporate sponsorships. Reporting directly to the Director of Sales, the Graduate
Assistant for Ticketing and Sales will assist with all aspects of ticket operations and revenue generation, helping to elevate the fan
experience and drive engagement within the highly competitive Mid-America Intercollegiate Athletics Association (MIAA), the premier
conference in NCAA Division II.

This position is ideal for a graduate student pursuing a career in sports management, sales, or
athletic administration.

About Washburn University:

Washburn University is a teaching-focused,
student-centered, public institution located in the metropolitan setting of Topeka that has earned national recognition for its high-impact
programs for first-generation students. Washburn has a student body of just over 7,000 students, a significant and growing number of whom
are first-generation and Pell-Grant eligible. The University has created educational pathways for all students to be successful and achieve
their educational goals.

Washburn is dedicated to recruiting and retaining a dynamic faculty, staff, and student body and cultivating
a robust learning and working environment and curriculum. We employ more than one thousand faculty and staff on our campuses throughout
Topeka and strive to offer competitive wages, an excellent benefits program, and a supportive culture and a healthy work/life balance.
Washburn seeks to create an environment that reflects our core values for creating positive IMPACT: inclusion, modernization, partnership,
achievement, community and transformation. In 2024, Washburn was recognized as one of the best colleges in the nation to work for, according
to Great Colleges to Work For® program.

Essential Functions:

• Assist with season ticket renewals and ticket
  sales for football, men’s basketball, and women’s basketball.
• Support game day box office operations, including setup, ticket sales,
  and troubleshooting for all ticketed events, including football, volleyball, and basketball.
• Manage camp registrations, including
  online setup, registration tracking, and customer communication.
• Resolve ticketing issues and provide top-tier customer service
  through in-person, phone, and email support.
• Assist with player passlist and Washburn Student All-Sport Pass
  registration.
• Assist with the preparation of corporate sponsorship proposals, presentations, and other sales
  materials.
• Research and develop sales leads for potential corporate sponsors and maintain sponsor tracking documents.
• Help
  maintain and update the online ticket portal and generate sales and attendance reports.
• Collaborate with staff to ensure a
  professional and efficient ticketing and sponsorship experience.

Non-Essential Functions:

• Perform other
  job-related duties as assigned or as appropriate.

Required Qualifications:

• Bachelor’s degree.
• Job
  contingent on admission and enrollment into the Washburn University Graduate School.
• Availability to work evenings and weekends for
  athletic events as required.
• Maintain a minimum cumulative and semester GPA of 2.5.
• Ability to problem solve, manage
  multiple tasks, adhere to deadlines, and prioritize work.

Preferred Qualifications:

• Experience with
  Hometown Ticketing or similar ticketing platforms, Google Sheets, Canva, Microsoft 365, and Adobe Creative Suite
  products.
• Background in sales, marketing, or sponsorships, particularly in a collegiate or sports setting.
• Strong
  interpersonal, organizational, and written communication skills.

Special Instructions to Applicants:

Stipend Monthly Exempt Background Check Required

EEO Statement

Washburn is dedicated to providing a
student-centered and teaching focused academic environment and a curriculum that engages the diversity of human experience across the globe.
We seek candidates who are committed to Washburn’s efforts to create a climate that fosters the growth and development of a diverse student
body, and we encourage applications from members of groups that have been historically underrepresented in higher education. Application
materials should clearly articulate how the candidate will contribute to the University’s commitment to diversity and inclusion through
their teaching, research, and/or service.

Washburn University is an EOE. Washburn University provides equal access to and opportunity
in its programs, facilities, and employment without regard to race, color, religion, age, national origin, ancestry, disability, sex, sexual
orientation, gender identity, genetic information, veteran status, or marital or parental status.

Tagged as: Employment