Administrative Assistant, Office of Student Services

Job ID: 319654

Department

SCHOOL OF NURSING (IN-NURS-IUINA)

Department Information

The IU School of Nursing is annually ranked among the top nursing schools in the nation. Founded in 1914, the school offers programs from the BSN through the post-doctorate and is composed of campuses in Bloomington, Fort Wayne, and Indianapolis. The IU School of Nursing is ranked No. 13 in the nation for undergraduate nursing programs and its online MSN in Nursing Education is ranked No. 6 in the 2026 U.S. News and World Report rankings.

Job Summary

The Administrative Assistant provides high-level support to the Office of Student Services and the Executive Associate Dean (EAD) for Clinical Academic Programs. This role is a vital hub for the School of Nursing, managing complex scheduling, event logistics, and serving as the primary liaison for faculty, students, and visitors.

Department-Specific Responsibilities

• Provides high-level administrative support to the Office of Student Services and the Executive Associate Dean for Clinical Academic Programs.
• Manages complex calendars, travel arrangements, correspondence, and scheduling for academic leadership.
• Serves as the primary point of contact for students, faculty, staff, and external constituents, delivering exceptional customer service and support.
• Coordinates office operations, including office coverage, student employee support, conference room scheduling, supply procurement, and mail distribution.
• Leads and coordinates event logistics, including speaker arrangements, catering, honorariums, and invoice processing.
• Supports special projects, conducts research, and provides analysis to support departmental initiatives and decision-making.
• Maintains confidentiality while exercising independent judgment to prioritize competing deadlines and resolve routine inquiries.
• Performs additional duties as assigned in support of the School of Nursing’s mission and student success.

General Responsibilities

• Provides administrative support to executives, exercising confidentiality, tact and diplomacy.
• Utilizes business software applications to prepare correspondence, reports, presentations, agendas, minutes, etc.
• Receives, screens, and directs incoming calls, visitors, mail, and email promptly, courteously, and accurately.
• Manages executive’s calendar, meetings, travel, correspondence, and budget.
• Acts as informal resource for colleagues with less experience; responds to more complex or escalated inquiries.
• Identifies, enhances, and follows specific processes and procedures to maximize the efficiencies of the business to which the support is being provided.
• May perform other duties related to maintaining an internal website and/or working with social media.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• High school diploma or equivalent (such as HSED or GED)

WORK EXPERIENCE

Required

• 4 years of relevant experience.

SKILLS

Required

• Excellent organizational skills.
• Demonstrates ability to maintain confidential information.
• Strong verbal communication and listening skills.
• Excellent collaboration and team building skills.
• Demonstrates excellent judgment and decision making skills.
• Effective conflict management skills.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Indianapolis, Indiana

Advertised Salary

$45,000-$50,000 annually

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.

Job Classification

Career Level: Mastery

FLSA: Nonexempt

Job Function: General Administration

Job Family: Administrative Support

Click here to learn more about Indiana University’s Job Framework.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information.

Contact Us

Request Support
Telephone: 812-856-1234

Tagged as: Employment