Administrative Office Assistant II

ADMINISTRATIVE OFFICE ASSISTANT II

Position Number: S-3846

Position Summary:

The Administrative Office Assistant II serves as the operational foundation of the CLASS Hub, providing the administrative support that makes the Hubs career-related and professional development programming possible. The staff member maintains a welcoming front-desk environment for students, faculty, alumni, employers, and speakers; coordinates Hub student employees; and manages logistics for employer, alumni, and speaker visits. This position also maintains internship and affiliation agreement records and liaises with campus partners to promote student success and engagement, ensuring students receive the support they need to pursue their educational, career, and life goals.

Required Qualifications:

High school diploma or GED.
Three years of qualifying experience or a combination of education and experience that equates to three years.
Experience with Microsoft Word.
Customer service experience.
Organizational skills with strong attention to detail.
Demonstrated positive interpersonal skills.
Effective verbal and written communication skills.
Ability to project a positive attitude.
Ability to manage multiple projects and meet deadlines with accurate results.
Ability to compose, proofread and edit correspondence.

Preferred Qualifications:

Experience with event coordination and front-desk reception in a higher education setting.
Experience maintaining internship tracking and affiliation agreements.
Proficiency with Microsoft Excel; familiarity with Access, SAP, Slate, Adobe, and Perceptive Content.
Familiarity with student success or CRM platforms.
Ability to design and maintain web pages and update digital signage.
Ability to design event promotional materials (e.g., flyers, announcements) for both print and digital delivery.
Understanding of the career value and transferable skills developed through liberal arts and social science disciplines.

Duties & Responsibilities:

Front Desk and Student Employee Coordination:
Maintains a welcoming environment at the CLASS Hub front desk for students, faculty, alumni, employers, speakers, and other visitors; greet, triage, and provide wayfinding.
Maintains hallway, lobby, and Hub signage (including digital displays) to welcome and announce visitors, events, and weekly programming.
Supports consistent open hours and a welcoming atmosphere that signals all students belong at CMU.
Coordinates Hub student employees: assist with hiring, schedule coverage, assign tasks, provide day-of guidance, and process time entry approvals.
Coordinates student workers for admissions events such as College Connections and Transfer Visit Days, supporting the recruitment goals outlined in the Strategic Enrollment Management Plan.

Event Coordination and Employer, Alumni, and Speaker Visits:
Plan and execute employer, alumni, and speaker visits at the Hub: schedule rooms; coordinate hospitality, AV, parking, and escorting; manage invitations and confirmations; capture attendance and outcomes for reporting; send acknowledgments.
Supports the Employer Spotlight and Alumni Spotlight series directed by the Hub Director.
Coordinates Hub events with departments and programs across CLASS; manage reservations, catering, purchasing card documentation, and day-of logistics; support special projects.
Coordinates and assist with college-wide events as requested by the Deans Office, including representation at university events such as Main Stage, CMU and You Day, and Orientation.

Internship Records and Campus Liaison:
Maintains lists of internship opportunities and affiliation agreements; obtain and update agreements with departments and partner sites.
Tracks CLASS internships for reporting purposes; collect and organize related data to support the Strategic Plan goal of providing every undergraduate with an immersive experience.
Serves as liaison to the CBA Hub and Career Services to align programming, employer outreach, internship postings, and shared resources.
Supports the Hub Director in cultivating reciprocal partnerships with university and community stakeholders.
Schedules, Communicates, and General Administrative Support.
Maintains the Hub schedule to ensure regular weekly activities, including evening offerings; publish a weekly schedule and status update to stakeholders.
Supports Hub messaging and communications as directed.
Provides general administrative support to the Deans Office as assigned.
Acts as backup support to the Department of Psychology when needed.
Perform other duties as assigned.

Supervision Exercised:

None.

Employee Group: Administrative Office Assistant
Staff Pay Level:
Pay Range: Minimum Starting Rate: $16.60 per hour
Division: Academic Affairs
Department: College of Liberal Arts & Social Sciences
Position Status: Regular
Position End Date:
Employment Status: Full-Time
FTE: 1.0
Position Type: 12 month
Weekly Work Schedule: M-F, evenings & weekends as needed
Location: Mount Pleasant, MI
Posting Ends:
Open Until Filled: Yes

About the Department:

About CMU:

Central Michigan University has a more than 125-year legacy of preparing students to become leaders and changemakers in their communities and in their personal and professional lives.

We serve nearly 15,500 students on our Mount Pleasant campus, in satellite locations around the state and throughout the country, and through flexible online programs. Many of our approximately 300 undergraduate, masters, specialist and doctoral programs in the arts, media, business, education, human services, health professions, liberal arts, social sciences, medicine, science and engineering are nationally ranked for excellence.

CMU leads the nation in leadership development programming through our Sarah R. Opperman Leadership Institute, and we are proud to be among only 5% of U.S. universities in the top two Carnegie research classifications. Our faculty work with graduate and undergraduate students in areas such as Great Lakes research, medical innovation, engineering technology and more.

Central is home to 17 mens and womens Division 1 sports including football, basketball, gymnastics, baseball, wrestling and more. Our student-athletes achieve great success in competition and in the classroom, capturing Mid-American Conference championships and maintaining an average cumulative GPA of 3.17.

CMU is located in Mount Pleasant, a community that blends the best of small-town living with big-city amenities. Its part of the culturally varied and vibrant Great Lakes Bay Region that also includes Saginaw, Bay City, Midland and the states largest Native American community, centered on the Saginaw Chippewa Isabella Reservation in Mount Pleasant.

Area residents enjoy the mix of outdoor activities, cultural events, shopping and dining options, and family attractions. Other major Michigan destinations and attractions – Lansing, Grand Rapids, Detroit, Traverse City, wineries, beaches, golf and ski resorts, and many more – are within easy reach of the citys central location in Michigans Lower Peninsula.

CMU employees enjoy access to a nationally recognized wellness program along with health care and benefits that exceed regional, state and national norms.

CMU Leadership Standards:

Central Michigan University is a place where we value students and work for their success, where we act as family, and where employees are engaged, appreciated and have extraordinary opportunities to make a difference.

We intentionally maintain and strengthen the hallmark CMU culture that sets us apart from our peers by expecting CMU leaders and employees to model the following Leadership Standards and develop them within their teams.

Please review the Leadership Standards before applying for this position.

Message to Applicants:

Central Michigan University is dedicated to fostering an environment that is reflective of the communities we serve. We are especially interested in highly qualified candidates who will advance and promote CMUs mission, vision, and leadership standards.

You must submit an on-line application in order to be considered as an applicant for this position.

Cover letters may be addressed to the Hiring Committee.

To apply, visit https://www.jobs.cmich.edu/postings/44606

CMU is an Equal Opportunity Employer and institution. CMU does not discriminate against persons based on age, color, disability, ethnicity, familial status, gender, gender expression, gender identity, genetic information, height, marital status, national origin, political persuasion, pregnancy, childbirth or related medical conditions, race, religion, sex, sex-based stereotypes, sexual orientation, transgender status, veteran status, or weight.

If you wish to see “Know Your Rights ” posters, please click here.

CMU does not discriminate on the basis of sex in the education program or activity that it operates, including admission and employment, and is required by Title IX of the Education Amendments of 1972 not to discriminate in such a matter.

Inquiries about the application of Title IX can be made to CMUs Title IX Coordinator, the US Department of Educations Assistant Secretary, or both.

CMUs Title IX Coordinator can be reached at:

Phone: 989-774-3253
Office: 103 E. Preston St.
Bovee University Center, suite 306
Mount Pleasant, MI 48858
Email: titleix@cmich.edu

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