Administrator: Outreach & Engagement

Administrator: Outreach & Engagement
Lubbock
44718BR
Learning Center/SI

Position Description
Performs
managerial work providing direction and guidance in setting and achieving goals and objectives; developing policies; reviewing guidelines,
procedures, rules, and regulations; establishing priorities, standards, and measurement tools for determining progress in meeting goals;
coordinating and evaluating program activities; and establishing and monitoring budget. May plan, assign, and supervise the work of others.
Works under limited supervision with latitude for the use of initiative and independent judgment.

About the
University
Founded in 1923, Texas Tech University began with a mission to serve the needs of West Texas, but its impact has always
reached far beyond. Today, Texas Tech, located in Lubbock (pop. 300,000+), is home to a vibrant community of more than 42,000 students.Texas
Tech’s 1,800-acre campus showcases Spanish Renaissance architecture and is home to one of the country’s largest public art collections. Its
13 colleges include a prestigious School of Law and a distinguished School of Veterinary Medicine. These programs equip students with the
skills and knowledge needed to excel in their respective fields. Built on the values of West Texas – hard work, grit and authenticity – the
university graduates students who are deeply engaged in service to their communities and well-positioned to succeed in the world. Texas Tech
is committed to achieving research and scholarly accomplishments that compare favorably to the member institutions of the Association of
American Universities (AAU). For more than 100 years, Texas Tech has been a premier destination for those seeking a world-class education
and a unique, personalized experience as a member of the Red Raider family.

About the Department and/or College
The
ultimate goal of the Texas Tech Learning Center is to provide students with the resources needed to obtain academic independence and
success. Through its peer-led services, the Learning Center facilitates a positive, supportive, and educational environment. Our innovative
and creative programming inspire students to develop autonomous learning strategies best suited for their academic journey.

Major/Essential Functions
Research, gather, and assess academic content that supports and encourages student success.
Create new and enhance current departmental materials to increase and improve content (for presentations, workshops, meetings, and other
deliverables). Support Program Manager as requested.

Coordinate requested outreach (schedule meetings, presentations, workshops) for
the department to provide academic success strategies and techniques to the campus community. Actively participate in increasing
departmental visibility, including visiting classrooms several times throughout the semester.

Conduct ongoing assessment of program
effectiveness and student learning needs through feedback (using surveys, Raider Success Hub, event attendance). Analyze results to guide
the development of content and strategies. Provide the department with outcomes through regular reporting and updates.

Responsible
for the coordination of student staff professional development opportunities (7-10 per semester). Collaborate and schedule with campus
partners to ensure topics are engaging, effective, and provide appropriate learning experiences.

Serve as department administrator
for Online tutoring (currently Tutor.com but subject to change). Maintain and document student accounts and track usage (daily) in Raider
Success Hub. Communicate and engage users to provide timely assistance (administrative and technological support) to provide a high level of
customer service. Provides reporting to Director as requested.

Serve as the department contact for campus partner events (RRO,
resource fairs, tabling events, etc.). Ensure that all events are scheduled and staffed (by full-time and student) appropriately. Prepare
promotional materials for all events.

Represent the department at university events (RROs, resource fairs, tabling events, etc.) to
increase program awareness across campus. Serve on committees as assigned (ex: Academic Stakeholder for department with University Housing
learning community).

Generalist duties within department and Academic Innovation and Student Success.

Required
Qualifications
Bachelor’s degree in area of expertise or closely related area required. Three years of experience in planning,
developing, or implementing programs/projects or research grants. Additional education may substitute for required experience on a
year-for-year basis.

Preferred Qualifications

• Excellent written and verbal communication skills.
• Presentation
  skills.
• Ability to critically think and make decisions.
• Ability to work well with a large group of
  individuals.
• Ability to manage time and meet deadlines.
• Knowledge of principles and procedures for personnel recruitment,
  selection, training, compensation and benefits.
• Skill in working independently and following through on assignments with minimal
  supervision.
• Ability to analyze technical data.
• Previous supervisory experience.
• Previous experience in
  training.
• Previous experience in a university or college setting with student programs.

Pay Range
$19.47 – $25.29
– $31.15

To apply, visit workattexastech.com

All qualified applicants will
receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information or
status as a protected veteran.jeid-808fe0c1e7b5da47b314ffa571e2b194

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