Associate Vice President for Operations and Auxiliary Services

Located 45 minutes from the Nation’s Capital, nestled in a history-rich community of southern Maryland, The College of Southern Maryland
(CSM) is a two-time Aspen Award-winning institution (top 15% of Community Colleges) with academic programs in over 100 disciplines. CSM is
among America’s top 100 producers of Minority Associate Degrees in twenty categories, according to Diverse Issues in Higher Education.
CSM offers excellent health insurance benefits; State Retirement Pension plan; wellness programs; Code Green early closure Fridays in the
summer; college closure for spring break and several major holidays, including the week between Christmas and New Year; and for several days
in March for Spring Break. We are an innovative institution committed to student success and well known for our flexibility to meet student
and community needs.

The Associate Vice President (AVP) for Operations and Auxiliary Services partners with the Vice President
of Operations and Planning to provide strategic leadership, direction, and administrative oversight for a broad portfolio of operational and
auxiliary functions that support the College of Southern Maryland’s mission, strategic priorities, and long-term institutional success. The
AVP serves as a key member of the division’s leadership team, partnering with college leadership, government agencies, educational
institutions, community organizations, and external service providers to advance operational excellence and institutional
effectiveness.

The AVP supports the Vice President with leadership, planning, administration, and continuous improvement of auxiliary
services, including food services, bookstore operations, mail and printing services, capital planning and construction, contract and lease
administration, and other assigned operational functions. The position ensures the effective stewardship of college resources through sound
fiscal management, regulatory compliance, risk mitigation, and the development and implementation of division-wide policies, procedures, and
operational standards.

The Associate Vice President fosters a culture of care, innovation, accountability, collaboration, and
exceptional customer service while driving process improvement initiatives that enhance efficiency, sustainability, and the overall campus
experience for students, employees, and visitors across all college locations.

Acts on behalf of the Vice President, as assigned, by
representing the Division of Operations and Planning on institutional committees, leading cross-functional initiatives, making operational
decisions, and ensuring continuity of leadership during the Vice President’s absence.

Reports to: Vice President,
Division of Operations and Planning

The hiring salary for this position will be from the min to mid-point
of the salary range advertised. This position is open until filled.

Examples of
Duties:

ESSENTIAL JOB FUNCTIONS
25% – Capital Planning and Construction

• Assists
  the Vice President in providing leadership for the planning, development, and implementation of the college’s capital improvement program
  and facilities master planning initiatives.
• Supports construction, renovation, and infrastructure projects from concept development
  through project completion.
• Supports the college in the development of environmental sustainability plans and practices and ensuring
  compliance with Maryland Building Energy Performance Standards (BEPS).
• Collaborates with architects, engineers, contractors, state
  and local agencies, and internal stakeholders to ensure projects are completed on time and within budget.
• Assists in developing
  capital budget requests and supporting documentation for local and state funding agencies.
• Monitors project performance, compliance,
  and reporting requirements.
• Partners with the Vice President and college stakeholders on long-range campus planning and space
  utilization strategies.

25% – Auxiliary Services Leadership

• Supports the Vice President in
  providing strategic oversight of auxiliary enterprises – including foodservices, bookstore and others – that enhance the student and
  employee experience.
• Develops and implements service delivery models that improve operational efficiency, customer satisfaction, and
  financial sustainability.
• Evaluates existing auxiliary operations and identify opportunities for enhancement, innovation, and
  revenue generation.
• Establishes performance measures, service standards, and accountability metrics to assess operational
  effectiveness and drive continuous improvement.

20% – Leadership and Administration

• Serves as a
  strategic partner to the Vice President in providing executive leadership, direction, and administration for the Division of Operations and
  Planning.
• Provides leadership, supervision, and performance management for assigned operational departments, fostering
  collaboration, accountability, and operational excellence.
• Assists the Vice President in establishing divisional goals, performance
  measures, and operational priorities aligned with the College’s strategic plan and institutional objectives.
• Champions a culture of
  innovation, continuous improvement, exceptional customer service, and cross-functional collaboration throughout the
  division.
• Develops and presents reports, analyses, recommendations, and presentations for executive leadership, the President, and
  the Board of Trustees to support informed decision-making.
• Contributes to institutional strategic planning, accreditation, and other
  College-wide initiatives that advance organizational effectiveness and student success.

10% – Mail and Printing
Services

• Provides strategic oversight for the College’s mail and printing services, ensuring efficient, cost-effective,
  and customer-focused operations.
• Develops service standards, performance measures, and operational expectations that support
  institutional needs and service excellence.
• Evaluates emerging technologies, equipment, and business processes to improve
  operational efficiency, service quality, and resource stewardship.

10% – Contract and Lease
Management

• Assists the Vice President in overseeing the administration and monitoring of institutional contracts,
  leases, licenses, and service agreements.
• Ensures compliance with federal, state, local, and Board of Trustees policies,
  regulations, and procurement requirements.
• Supports the Vice President with contract and lease negotiations, renewals, and
  amendments in collaboration with legal counsel and stakeholders.
• Maintains systems for contract tracking, compliance monitoring, and
  risk management.
• Develops policies and procedures to ensure consistent management practices across the
  institution.
• Establishes contract management practices, compliance monitoring, and risk mitigation strategies that promote
  institutional accountability and effective resource management.

5% – Standard Operating Procedures and Process
Improvement

• Supports the Vice President in the development, implementation, and maintenance of division-wide policies
  and standard operating procedures (SOPs).
• Promotes operational consistency, accountability, and continuous improvement across
  departments.
• Champions a culture of continuous improvement by evaluating business processes, identifying operational efficiencies,
  and implementing best practices.
• Ensures procedures align with institutional policies and regulatory
  requirements.

5% – Government and Community Relations

• Partners with the Vice President in
  advancing the college’s legislative, capital, and operational priorities.
• Cultivates and maintain productive partnerships with
  county governments, local school systems and educational organizations.
• Upon request of the Vice President, represents the college
  at meetings, committees, public forums, and regional planning initiatives.
• Supports advocacy efforts related to capital funding,
  facilities development, workforce initiatives, and community partnerships.
• Monitors legislative, regulatory, and public policy
  developments that may impact college operations and recommends appropriate institutional responses to the Vice
  President.

Additional Duties:

• Performs other related duties as
  assigned.

Qualifications:

Required Education and Experience:

• Master’s degree from an accredited
  institution in Business Administration, Public Administration, Facilities Management, Construction Management, or a related
  field.
• Minimum of eight (8) years of progressively responsible leadership experience in operations, facilities, administration,
  capital planning, project management, or related areas.
• Experience managing complex budgets, contracts, and operational
  programs.
• Experience working with government agencies, public-sector organizations, or educational
  institutions.
• Demonstrated experience leading complex operational initiatives, organizational change, and cross-functional projects
  that support institutional or organizational priorities.
• Experience developing and managing operating and capital budgets,
  contracts, procurement activities, and large-scale operational programs.
• Demonstrated success leading multidisciplinary teams and
  organizational initiatives.
• Demonstrated ability to build collaborative relationships with executive leadership, governing boards,
  government agencies, community partners, and external vendors
• Knowledge of project management principles, contract administration,
  public procurement practices, and applicable federal, state, and local regulations.
• Excellent leadership, communication, analytical,
  negotiation, and consensus-building skills, with the ability to influence decision-making and lead organizational change.

Preferred
Education and Experience:

• Experience in a community college or higher education environment.
• Experience with capital project
  development and management funded through state and local governmental sources.
• Experience managing auxiliary
  enterprises.
• Experience presenting to executive leadership, governing boards, or public agencies.

Licenses, Certifications,
or Additional Requirements:

• Professional certifications such as the following are preferred:
• Project Management Professional
  (PMP)
• Certified Facility Manager (CFM)
• Certified Public Manager (CPM)
• Certified Educational Facilities Professional
  (CEFP)
• LEED Accreditation

Supplemental Information:

Special Requirements: This position requires
financial disclosure.
Knowledge, Skills, and Abilities:

• Strategic planning and organizational leadership.
• Capital planning
  and construction project management.
• Contract negotiation and lease administration.
• Government and community
  relations.
• Policy and procedure development.
• Data-informed decision making.
• Financial planning and budget
  management.
• Process improvement and operational excellence.
• Strong interpersonal and collaborative leadership
  skills.
• Ability to communicate effectively with diverse audiences, including elected officials, educational leaders, faculty, staff,
  students, and community stakeholders.

PHYSICAL DEMANDS
The work is mostly sedentary work which requires exerting up to 10 pounds
of force occasionally and/or negligible amount of force frequently or constantly.

WORK ENVIRONMENT
Work is performed in a
relatively safe, and secure work environment.

General Employment Information
The College of Southern Maryland is
an Equal Opportunity Employer.

Background Checks

The College of Southern Maryland conducts background checks
in order to ensure the safety and well-being of the College’s staff and students. The final candidate for this position will be subject to
the following background checks: Criminal History Check and Sex Offender Registry Check.

Conflict of Interest
policy

No College of Southern Maryland employee shall engage in or have a financial interest, directly or indirectly, in any
activity that conflicts or raises a reasonable question of conflict with his or her duties and responsibilities. CSM Employees shall not at
any time engage in any outside employment or independent consulting that would adversely affect their employment status or performance as
employees at the college, create a conflict of interest, or, with the exception of constitutionally protected activities, would compromise
or embarrass the college, or adversely affect professional standing. Any full-time college employee who also holds a full-time position or
its equivalent in consulting elsewhere (whether permanent or seasonal) will be deemed to have a conflict of interest and will be asked to
resign from one of the full-time positions. Full-time employees must promptly disclose in writing, on a form available from the Human
Resources Office, to the college all other full-time employment or its equivalent in independent consulting.

Employment
Frequently Asked Questions

Click here to find our frequently asked questions:https://www.csmd.edu/employment/frequently-ask
ed-questions/index.html

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