Business Systems Analyst, HCM

Requisition Number: INF00000197

Salary Range:

Salary commensurate with
experience and qualifications

About SMU

SMU’s more than 12,000 diverse, high-achieving students come from
all 50 states and over 80 countries to take advantage of the University’s small classes, meaningful research opportunities, leadership
development, community service, international study and innovative programs.

SMU serves approximately 7,000 undergraduates and 5,000
graduate students through eight degree-granting schools: Dedman College of Humanities and Sciences, Cox School of Business, Lyle School of
Engineering, Meadows School of the Arts, Simmons School of Education and Human Development, Dedman School of Law, Perkins School of Theology
and Moody School of Graduate and Advanced Studies.

SMU is data driven, and its powerful supercomputing ecosystem – paired with
entrepreneurial drive – creates an unrivaled environment for the University to deliver research excellence.

Now in its second
century of achievement, SMU is recognized for the ways it supports students, faculty and alumni as they become ethical, enterprising leaders
in their professions and communities. SMU’s relationship with Dallas – the dynamic center of one of the nation’s fastest-growing regions –
offers unique learning, research, social and career opportunities that provide a launch pad for global impact.

SMU is nonsectarian
in its teaching and committed to academic freedom and open inquiry.

About the Position:

This role is an
on-campus, in-person position.

This position is a business systems analyst supporting the Human Capital Management (HR) system needs
of SMU. Provides functional, business support and maintenance for PeopleSoft/Oracle HCM v9.2 (base benefits, benefits administration,
ePerformance), Taleo for talent acquisition and recruiting and Vector for training compliance.

Functional support includes
application configuration, systems analysis, issue resolution, business process streamlining/re-engineering and backup support of PeopleSoft
Time and Labor. Provides query/report writing and integration support. Position also provides requirements for requested technical work and
testing of processes for updates or upgrades and sign-off on customizations. Supporting and maintaining Taleo recruiting and onboarding
processes, integrations, and related business workflows.

Essential Functions:

• Configuration and
  analysis of the supported systems in collaboration with the business units to ensure requirements are met with successful outcomes in the
  most efficient and effective manner. Translate requirements to technical design, and work with OIT staff to implement requirements. Document
  business process and any customizations through the use of flowcharting and business process documents.

  
  
  
• Research, replicate, and
  evaluate HCM end user system problems and issues. Manages PeopleSoft HR security requests and provides day to day HR operational system
  support.

• Provides system testing for new implementations, upgrades and update/fix patches. Leads collaboration with business
  units on business process support, including re-engineering, streamlining and adopting industry best practices.

• Backup
  Benefits Administrator duties, daily processing, daily customer service problems/issues, passive event processing, payroll, time and labor
  issues.

  
  

• Supporting and maintaining Taleo recruiting, addressing integrations, issues and related business workflows.
  Supporting Vector integration to PeopleSoft HCM.

• Project manage technology integrations and solutions at an enterprise
  level.

  
  

• Design system specifications and work with HR functional leads and OIT developers and staff to develop or modify
  programs/reports.

• Use Peoplesoft Query, Oracle SQL, Unified Functional Testing and other tools to generate reports and
  validate data and information for HR and other campus end users.

  
  

• Occasional evening and weekend hours may be required during
  system upgrades or when resolving critical issues.

Skills:

Education and Experience:

Bachelor’s degree is required, preferably in in Computer/Management information systems, Computer Science.

A minimum of three
(3) years of work experience supporting Human Capital Management (HCM) systems in a functional or business analyst capacity is required.

Experience supporting PeopleSoft/Oracle, specifically Base Benefits, Benefits Administration, and ePerformance preferred.
Experience supporting an ATS, specifically Taleo, desired. Experience supporting training/compliance systems, such as Vector or similar LMS
platforms is a plus.

Knowledge, Skills and Abilities:

Candidate must demonstrate strong interpersonal and
verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships
with a wide range of constituencies. Must also demonstrate strong written communication skills. A strong customer service orientation is
essential.

Candidate must be able to manage (plan, lead, organize, and control) multiple technical projects in a timely and
cost-effective manner. Must also have strong organizational, planning and time management skills. Demonstrated experience in systems
maintenance (e.g. upgrades, patches) configuration, testing, and end-user support within an HRIS environment is essential.

Candidate
must have demonstrated ability with system troubleshooting, issue resolution, and root cause analysis. Must also be able to gather/document
business requirements and translate them into system configuration and solutions. A strong understanding of HR Business processes (benefits,
performance management, recruiting and compliance training) is essential.

Candidate must have experience with and a strong working
knowledge of PS Query, SQL and Oracle HCM. Must also have a strong working knowledge of MS Office. Familiarity with integration tools and
data interfaces (e.g., SFTP, API) is essential.

Candidate must demonstrate strong interpersonal and verbal communication skills,
with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of
constituencies. Must also demonstrate strong written communication skills. A strong customer service orientation is essential.

Candidate must be able to manage (plan, lead, organize, and control) multiple technical projects in a timely and cost-effective manner.
Must also have strong organizational, planning and time management skills. Demonstrated experience in systems maintenance (e.g. upgrades,
patches) configuration, testing, and end-user support within an HRIS environment is essential.

Candidate must have demonstrated
ability with system troubleshooting, issue resolution, and root cause analysis. Must also be able to gather/document business requirements
and translate them into system configuration and solutions. A strong understanding of HR Business processes (benefits, performance
management, recruiting and compliance training) is essential.

Candidate must have experience with and a strong working knowledge of
PS Query, SQL and Oracle HCM. Must also have a strong working knowledge of MS Office. Familiarity with integration tools and data interfaces
(e.g., SFTP, API) is essential.

Physical and Environmental Demands:

• Sit for long periods of
  time

Deadline to Apply:

The position is open until filled.

Priority consideration may be
given to submissions received by July 2, 2026.

EEO Statement

SMU is an equal opportunity employer. All
qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, age,
disability, genetic information, veteran status, sexual orientation, or gender identity and expression.

Benefits:

SMU offers staff a broad, competitive array of health and related benefits. In addition to traditional
benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our
employees whose work continues to make SMU an outstanding education and research institution.

SMU is committed to providing an array
of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU’s retirement
eligibility criteria, during your retirement years after you leave SMU.

The value of learning at SMU isn’t just about preparing our
students for the future. Employees have access to a wide variety of professional and personal development opportunities, including tuition
benefits.

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