Business Systems Analyst / Intake Specialist

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date.

Weekly Work
Hours
40

Compensation Range
Staff Range N06

Salary Minimum
$66,900.00
Annually

FLSA
United States of America (Exempt)

Position Type
StaffJob
Summary

The Business System Analyst is a critical resource supporting Dallas College’s Project Management Office (PMO).
This role operates at the intersection of IT and business strategy, acting as an essential bridge between the college’s operational needs
and its technological capabilities. The Analyst ensures all project requests align with institutional goals, available resources, and
strategic initiatives.

Key Responsibilities

This role will manage and track project intake functions and serves as a
critical intermediary between the IT department and the various business units.

Project Intake and
Prioritization:

• Coordinate and manage the project intake process, including tracking new requests, validating submissions, and
  following up with requestors to ensure completeness and clarity.
• Conduct initial assessments of proposed projects to determine
  scope, feasibility, impact, and alignment with Dallas College’s strategic objectives.
• Assist in prioritizing and categorizing
  projects within the portfolio to optimize resource allocation and scheduling.
• Prepare summary reports and recommendations for the
  PMO and executive leadership review.

IT-Business Liaison and Analysis:

• Liaise between the IT department and the
  executive branch, acting as an information source and communicator between them.
• Responsible for assessing information technology
  systems and making suggestions for how they can better meet business needs.
• Understand technical options, limitations, costs, and
  risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
• Understand strategic
  business needs and plans for growth.
• Analyze complex business problems and determine an IT solution.
• Help resolve competing
  priorities between stakeholder groups by facilitating stakeholder discussions and escalate issues where
  appropriate.

Requirements and Documentation:

• Collaborate with cross-functional teams to document business
  requirements, workflows, and success criteria for new initiatives.
• Translate conceptual user requirements into clear, detailed
  functional requirements.
• Document current processes and models to understand inefficiencies or gaps.
• Create implementation
  requirements and developing IT plans with stakeholders based on organization’s technological needs and requirements.
• Enhance the
  quality of IT products and services.
• Keep up to date on the latest applications of information technology.

Monitoring
and Improvement:

• Monitor project status updates and maintain accurate records within project and portfolio management
  systems.
• Utilize data and draft reports to develop business insight to assist decision-making.
• Provide analytical support
  for performance metrics, dashboards, and portfolio reporting.
• Support continuous improvement efforts in intake and assessment
  processes, identifying opportunities to streamline workflows and improve transparency.
• Ensure compliance with Dallas College
  policies, procedures, and governance standards.
• Perform other related duties as assigned.

Additional Required
Duties:

• Dallas College professional development hours per academic year
  • All employees are required to complete a minimum
    of 19 hours
  • People leaders are required an additional 16 hours of leadership development.
  
  
• Perform other duties not
  listed as assigned

Minimum and Preferred – Education, Experience, and/or Certifications

Required
Qualifications

• Bachelor’s degree in Business Administration, Information Systems, Project Management, or a related field, with
  three (3) years of professional experience in project management, portfolio management, or business analysis. Or
• Associate’s degree
  in Business Administration, Information Systems, Project Management, or a related field, with five (5) years of professional experience in
  project management, portfolio management, or business analysis.
• Demonstrated ability to manage multiple priorities and follow
  through on complex tasks.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal
  communication abilities, including experience preparing executive-level summaries and documentation.
• Proficiency with project
  management tools (e.g., Microsoft Project, Smartsheet, or similar) and data analysis/reporting tools.

Preferred
Qualifications

• PMP (Project Management Professional) certification or equivalent project management
  credential.
• Experience working in higher education or a similarly complex organization.

*** All applicants are subject to a
criminal background check. Some positions may be subject to a fingerprint check. ***

Knowledge, Skills, and
Abilities

This role requires a blend of technical acumen, strategic thinking, and strong interpersonal abilities to successfully
bridge the gap between business needs and IT solutions.

Foundational Skills

• Strong analytical, organizational, and
  problem-solving skills.
• Excellent written and verbal communication abilities, including experience preparing executive-level
  summaries and documentation.
• Proficiency with project management tools (e.g., Microsoft Project, Smartsheet, or similar) and data
  analysis/reporting tools.
• Knowledge of portfolio governance, resource management, and strategic alignment
  frameworks.
• Familiarity with project intake or demand management systems and related methodologies.

Business Analysis
and Stakeholder Engagement

• Experience determining the explicit and implicit needs and requirements of various
  stakeholders.
• Ability to quickly learn the objectives, structures, operations, and policies of a new business
  area.
• Experience creating documentation such as business cases or business requirements summaries.
• Strong problem
  resolution, negotiation, and influencing skills.
• Demonstrated ability to engage both IT staff and business partners to achieve
  target outcomes.
• Proven interpersonal skills and an ability to influence senior leaders and peers.
• Demonstrated ability to
  communicate complex technical information in a condensed manner to various stakeholders verbally and in
  writing.

Competencies

• Strategic and critical thinking.
• Collaboration and relationship
  management.
• Accountability and initiative.
• Data-driven decision-making.
• Adaptability and willingness to learn new
  skills.
• Commitment to equity, inclusion, and institutional mission.

Work Condition Environment / Physical
Requirements

Normal physical job functions performed within a standard office environment. Reasonable accommodation(s) may be
made to individuals with physical challenges to perform the essential duties and responsibilities.

The intent of this job
description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job and shall
not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Incumbents may be
directed to perform job-related tasks other than those specifically presented in this description. Position requires regular and predictable
attendance.

About Us

Since 1965, Dallas College, formerly Dallas County Community College District, has
served more than three (3) million students. Comprising seven campuses located around the Dallas/Fort Worth area, we are one of the largest
community college systems in the state of Texas. We strive to be a leader in the community college space, placing students at the center of
everything we do.

Dallas College is committed to cultivating an environment of opportunity and belonging for all students and
employees. We recognize that the Dallas College workforce, and the diverse talent that stems from it, is directly linked to our success. We
are part of an equal opportunity system that provides education and employment opportunities without discrimination on the basis of any
protected attribute, including race, color, religion, national origin, sex, disability, age, sexual orientation, gender identity or gender
expression, veteran status, pregnancy or any other basis protected under applicable law. In accordance with applicable law, Dallas College
will make reasonable accommodations for applicants and employees’ religious practices and beliefs, as well as any mental health or physical
disability needs.

Applications Deadline
July 24, 2026

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