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* Job Number:
260545

Organization: Faculty House

Job
Location
: Oklahoma-Oklahoma City-Health Sciences Center



Schedule:

Work
Schedule: 7:30am-4pm


Work Type: Onsite

Salary Range: Targeted hourly rate of $15.25, depending on
experience.



Benefits Provided: Yes

Required Attachments: Resume



Job Description


*

Ensures customers receive excellent customer service which
includes but not limited to greeting customers as they enter the establishment, processing customer orders, and notifying other staff of any
special requests. Receives payment, processes incoming cash receipts, and ensures accuracy by verifying account balances, deposits, and
entries. Record amounts received and prepare transaction reports. Responsible for operating a cash register and customer service, including
a wide range of tasks associated with the preparation, production and/or serving of food items or other duties related to the successful
operation of a restaurant.


Duties:

  • Operates cash register and handles cash, counts change to customer,
    credit and debit cards, Sooner cards and meal plans.
  • Checks out customer, applies accurate codes, departments, and
    prices.
  • Maintains 100% accuracy of cash register, and ensures all payment transactions are carried out with precision and
    efficiency.
  • Ensures proper procedures are taken in balancing cash drawer and in all payment transactions.
  • Demonstrates
    excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering
    questions, and making meal suggestions when asked. Provides answers to queries presented by clients regarding services and offers made
    available by the restaurant.
  • Maintains professional behavior and composure in difficult interpersonal
    situations.
  • Communicates with co-workers and others in calm considerate manner, always in a respectful and courteous
    manner.
  • Provides efficient, friendly, and informative service following established customer service standards and departmental core
    purpose/core values.
  • Ensures front-end area is always stocked, orderly, organized, and clean.
  • Responsible for completing the
    duties that make the work area stocked, orderly, organized, and clean.
  • Provides routine information about meals, various restaurants
    within Housing and Food Services, and other relevant facts to customers.
  • Leads and/or actively participates in customer service
    improvement initiatives and suggests new dishes, menus, and/or methods that lead to better service.
  • Responds to any complaint. May
    bring any issue or concern to a supervisor or HR’s attention.
  • Follows up on requests with a sense of urgency.
  • May work a
    food line, in the storeroom, or assist with cooking and cleaning, or other duties as assigned.
  • May stock items, perform other
    tasks, or those tasks assigned by the supervisor or front-end manager.
  • Adheres to food safety standards at all times making sure
    that all food is free of contaminants and pathogens that might make customers sick.
  • Performs related duties as needed to
    successfully fulfill the functions of the position.

Job Requirements



*

Required Education and Experience: None



Skills:

  • Performs addition, subtraction,
    multiplication, simple accounting, and division effectively enough to count change, when necessary, take inventory, serve portions, enter
    time on a times sheet, etc.
  • Reads and interprets routine written materials, menus, instructions and e-mails.
  • Ability to
    communicate verbally and in writing.
  • Customer service
  • Ability to build rapport with students, faculty and
    staff
  • Ability to become skilled in the safe, sanitary, and effective handling of food, cooking utensils, food processing equipment,
    walk-in refrigeration, elevators, cash registers, food digester, dishwashers, time clock, etc.
  • Working knowledge of Housing and
    Food Services core values at all times
  • Ability to use systems to clock in/out
  • Ability to handle varying workloads and meet
    deadlines as necessary


Certifications:

  • Food Handlers License within 30 days of hire.
  • Must
    have valid driver’s license and complete registration with University Driver’s Policy in advance of driving any university
    vehicle.

Advertised Physical Requirements:

  • Physical:
    • Must be able to bend,
      lift, stoop, lift above shoulders and carry 30 pounds
    • Perseverance, both physically and mentally, for fast-paced and demanding
      responsibilities required.
    • Ability to lift objects up to 50 lbs., and push/pull up to 100 lbs. depending on job assignment.
    • Ability to stand and/or walk for long periods of time.
    • Climb stairs, as necessary, and depending on job assignment,
      occasionally to frequently.


      This will be determined by employee’s assignment.

    • Frequent and repetitive arm and wrist
      movement.
    • Exposure to chemicals and noxious odors.

  • Environmental:
    • Regular exposure to
      extreme temperature changes, odors and loud noises.
    • Adapt to a large kitchen environment with varying temperatures (-8 to 80
      degrees Fahrenheit).
    • May perform shift work.
    • Must be willing to wear and maintain uniforms including head covering.
    • Exposure to disagreeable conditions such as handling greasy, dirty materials, walking on slippery floors, walking or riding between
      buildings on campus, going in and out of walk-in refrigeration units, etc.
    • As essential personnel you may be required to work
      during university closings. Nights and weekends may apply for any operations especially those operating 24/7.


Why You Belong at the University of Oklahoma: The University of Oklahoma values our community’s unique talents,
perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people
everywhere. You Belong Here!



Equal Employment Opportunity Statement: The University, in compliance with all
applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual
orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion,
disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to
admissions, employment, housing, financial aid, and educational services.

Hiring contingent upon a Background
Check?: Yes

Special Indications: None, Hiring contingent upon driver’s license check


Job
Posting
: Mar 18, 2026

Tagged as: Employment

Source
HigherEdJobs - Food Services

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