Coordinator, Benefits

Salary Grade: 04

Department: Department of Human Resources

Department Description

Cleveland State University (CSU) is seeking a Coordinator, Benefits to support the campus as it modernizes human resources and continues to provide a comprehensive range of benefits designed to promote the health, well-being, and financial security of CSU employees and their families.

Job Summary

Provides administrative and front-line employee support for Cleveland State University (CSU) employee benefits. Collaborates with carrier partners to uphold financial and data integrity standards. Maintains a high level of confidentiality, exceptional organizational skills, and a strong commitment to delivering responsible support to others. Performs other functionally related duties as assigned.

Minimum Qualifications

• High school diploma, GED, or state recognized equivalent.
• Experience in benefits administration.

Preferred Qualifications

• Experience with Enterprise Resource Planning (ERP) or Human Capital Management (HCM) software systems.

Knowledge, Skills, and Abilities (KSAs)

• Exceptional interpersonal skills and have a “Customer Focus” attitude and delivery.
• Excellent attention to detail, organization, and time management skills.
• Effective written and verbal communication skills.
• Clearly and effectively conveys information to various audiences.
• Works cooperatively across HR functions, colleges, and departments.
• Ability to handle confidential information with integrity and discretion.
• Ability to provide empathy and professionalism when assisting employees.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, Teams, and PowerPoint.

Requisition Number: PT0703862S

Hours per week: 24

Tagged as: Employment