Customer Service Administrative Assistant

Job Summary

The University of Utah Campus Store is
seeking a Customer Service Administrative Assistant who provides administrative and operational support to the Campus Store Customer Service
Manager and Customer Service team. This position is responsible for coordinating routine administrative functions that support daily
operations, including employee scheduling, staff communications, training documentation, supply ordering, signage coordination, Post Office
inventory support, and other administrative tasks. The Customer Service Administrative Assistant plays a key role in ensuring the department
operates efficiently by maintaining accurate records, supporting daily workflows, and assisting with special projects. This role requires
exceptional organizational skills, attention to detail, and the ability to manage multiple priorities while maintaining a high level of
professionalism and confidentiality.

Why Work at the University Campus Store?
At the University of Utah Campus Store, we make
campus a family.

Every member of our team contributes to the success of students, faculty, staff, alumni, and visitors. Whether
providing course materials, technology solutions, Starbucks beverages, official University merchandise, or exceptional customer service, our
employees play an important role in supporting the University community.

We believe that hiring is about more than filling positions.
We seek individuals who are committed to service, collaboration, accountability, and creating an environment where others feel welcomed and
supported.

If you are passionate about helping others succeed and want to contribute to a positive campus experience, we encourage
you to apply.

Learn more about our mission and values here www.store.utah.edu

Responsibilities
âEUR¢ Provide administrative support to the Customer Service Manager and Customer Service
leadership team.
âEUR¢ Maintain employee training records, onboarding documentation, and departmental files.
âEUR¢ Prepare reports,
spreadsheets, correspondence, and other administrative documents.
âEUR¢ Coordinate ordering, receiving, and inventory of office and
operational supplies.
âEUR¢ Coordinate the creation, maintenance, and distribution of store signage and operational
communications.
âEUR¢ Support Post Office retail inventory by maintaining inventory records, processing orders, and assisting with
inventory accuracy.
âEUR¢ Maintain organized filing systems and departmental records, both electronic and paper.
âEUR¢ Answer phones,
respond to emails, and direct inquiries to the appropriate department or staff member.
âEUR¢ Assist with meeting preparation, agendas,
and follow-up documentation.
âEUR¢ Support departmental projects, process improvements, and other administrative initiatives.
âEUR¢
Maintain confidentiality when handling employee, financial, and operational information.
âEUR¢ Perform other administrative duties as
assigned in support of Customer Service operations.

Minimum Qualifications
Requires little to no related experience.

Preferences
âEUR¢ High school diploma or equivalent; additional education in business, office administration, or a
related field is preferred.
âEUR¢ One year of administrative or office support experience, preferably in a retail or customer service
environment.
âEUR¢ Proficiency with Microsoft Office Suite, including Outlook, Excel, and Word.
âEUR¢ Experience with scheduling
software such as When I Work is preferred.
âEUR¢ Strong organizational, time management, and multitasking skills.
âEUR¢ Excellent
written and verbal communication skills.
âEUR¢ Ability to work independently while supporting multiple priorities.
âEUR¢ Strong
attention to detail and commitment to accuracy.
âEUR¢ Experience with inventory records or retail administrative processes is preferred.

Special Instructions

Requisition Number: PRN17242N
Full Time or Part Time? Part Time
Work
Schedule Summary: M-F, 15-20 hours a week, some weekends, or late nights Â
Department: 00435 – University Campus Store
Location: Campus
Pay Rate Range: $15.00 – $17.00/h DOE
Close Date: 10/17/2026
Open Until Filled:

To apply, visit https://apptrkr.com/7340986“”>https://utah.peopleadmin.com/postings/205575

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