Director, Enterprise Infrastructure

Number of Vacancies: 1

Position Status: Full-Time, Regular

Pay Plan, Series &
Grade: DS0058/2A

Salary Range: $138,093.66 – $145,615.61

Closing Date: Open Until Filled

Location: 4200 Connecticut Ave NW, Washington, DC 20008

Brief Description of Duties

The Director of Enterprise Infrastructure is
responsible for collaborating in the development and maintenance of the information technology infrastructure at the University and for
coordinating with the supporting service provisions by external third parties. The Incumbent provides guidance, coordination and support of
all network related services for the University community. The Incumbent works under the direct supervision of the Associate Vice President
of Enterprise Services with general oversight provided by the Vice President of Information Services Management (ISM). In addition, the
Incumbent works closely with other managers and staff in the ISM department, as well as other leaders throughout the University, to advance
program goals and achieve strategic outcomes.

Essential Duties and Responsibilities

• Collaborates on
  the development of ISM procedures, standards, and controls for system administration, operation, and overall performance improvement.
• Manages system administration and projects related to the network operations system.
• Manages and provides overall tier 3
  support to the University ecosystem.
• Works with management to plan and/or coordinate internal and external resources to achieve
  various project goals.
• Maintains servers, routers, switches, wireless devices and other hardware and associated software to support
  the normal business requirements and standards as well as during extensive periods of growth and change.
• Monitors systems
  performance and reports and identifies and resolves issues.
• Coordinates and supervises tier 3 service technicians to support ISM
  systems.
• Participates in the identification, installation, and deployment of new software applications.
• Implements
  hardware upgrades and manages change control.
• Maintains inventory of networking and data center related equipment.
• Recommend technological improvements or enhancements that will contribute to increased efficiency.
• Works closely with
  management to determine and facilitate technology initiatives.
• Manages assigned internal ISM support staff sets up performance
  standards, evaluates performance, helps with corrective measures, takes action regarding unsatisfactory performance, and assists with the
  continuous professional development of assigned staff.
• Participates in the selection and management of necessary technology
  (equipment, systems, and applications), vendors, consultants, etc.
• Provides a variety of related duties as assigned.

Minimum Job Requirements

• Bachelor’s degree in computer science or related field and/or commensurate
  experience working in similar positions.
• At least 10 years of direct experience in IT infrastructure, network engineering and/or
  tier 3 technical support.
• Microsoft Certified IT Professional Certification.

Information to
Applicant

Collective Bargaining Unit (Union): This position is not part of the collective bargaining unit.

Employment Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and
will be covered under the University of the District of Columbia’ s retirement plan (TIAA).

Equal Opportunity
Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration
without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family
responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In
accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the
District of Columbia does not discriminate on the basis of actual or perceived actual race, color, religion, national origin, sex, age,
disability, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, marital
status, personal appearance, genetic information, familial status, source of income, status as a victim of an intrafamily offense, place of
residence or business, or status as a covered veteran, as provided for and to the extent required by District and Federal statutes and
regulations. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of
the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be
subject to disciplinary action.

Veterans Preference: Applicants claiming veterans preference must submit official
proof at the time of application.

Visa Sponsorship: At this time, the University of the District of Columbia does
not provide sponsorship for visas (e.g. H-1B). This position is also ineligible for Optional Practical Training (OPT).

Residency
Preference: A person applying for a position who is a bona fide District resident at the time of application for the position, may be
awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the
person shall be required to present no less than 8 proofs of bona fide District residency on or before the effective date of the appointment
and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District
residency for the 7-year period will result in forfeiture of employment.

Drug-Free Workplace: Pursuant to the
requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be
required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute
occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is
contingent upon a satisfactory background investigation. The determination of a “satisfactory background investigation” is made at the sole
discretion of the University of the District of Columbia. The University may refuse to hire a finalist, rescind an offer of employment to a
finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be
given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the
purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be
required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human
Resources only.

Contact Information: All inquiries related to employment and job applications should be directed to
UDC Office of Human Resources at (202) 274-5380.

The University of the District of Columbia is an Equal
Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full
version of the University’s EO Policy Statement, please visit: https://www.udc.edu/human-resources/equal-opportunity/ .

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